In a healthcare journey, digital innovation does not have to be slow and cost-prohibitive. What gaps in customer experience would you address if you had the time this month? Beginning the patient, or member, journey with digital warm welcome and continuing it through micro-engagements like claim management, automation with Ushur gives your brand the opportunity to be member or patient centric.

The Ushur Customer Experience Automation (CXA) platform is purpose-built to make it easy for healthcare providers to design intuitive experiences for their customers and engage in meaningful conversations. With a no-code builder and one-click integration, IT teams and business teams can partner to build and easily deploy state-of-the-art customer-facing experiences that automate back-office tasks.

It is the only platform of its kind to manage the end-to-end requirements inherent to building conversations, and then turning each customer interaction into a repeatable automated process (while creating a data source for rich customer insights).