Sold by: RhombusÂ
Deployed on AWS
Smarter, safer spaces made easy. Rhombus delivers enterprise security cameras and sensors managed seamlessly from a unified cloud-based platform.
Overview
Rhombus delivers an enterprise-grade, cloud-based physical security platform that is modern and easy to use. Rhombus merges intelligent security cameras, integrated IoT sensors, alarm monitoring, access control, and a straightforward user interface to provide greater control when managing physical security across multiple locations.
Pair cameras, access control, sensors, and alarms with your favourite integrations. Access open APIs to craft a tailor-made solution perfect for your organization. Designed to scale with unparalleled performance, cutting-edge AI analytics, and instant notifications for an infinite number of devices, locations, and users. Unlock the full potential of cloud technology and enjoy limitless accessibility, quick clip-sharing, and the power of edge-based analytics from anywhere.
Highlights
- Unified Platform for Cameras, Sensors, and Access Control - Deploy an end-to-end physical security system that combines intelligent cameras, IoT sensors, and access control in one simple, scalable cloud-based platform.
- Flexible API and Seamless Integrations - Customize and automate your security workflows with robust open APIs and native integrations with platforms like AWS, Okta, Envoy, and more.
- AI-Driven Insights and Real-Time Alerts - Leverage built-in AI to detect people, vehicles, and unusual activity with real-time alerts - empowering faster response times and data-backed security decisions.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Professional Camera | Professional Console License | $149.00 |
Enterprise Camera | Enterprise Console License | $199.00 |
Enterprise Multi_Camera | Enterprise Console License | $599.00 |
30 Day Cloud Storage | Additional Cloud Storage License | $120.00 |
30 Day Multi_Cam Storage | Additional Cloud Storage License | $480.00 |
AC Door | Access Control Door License | $199.00 |
Professional DR40 | Professional Console License | $199.00 |
Enterprise DR40 | Enterprise Console License | $249.00 |
E50 Sensor | Sensor Console License | $199.00 |
Professional A100 | Professional Audio Console License | $149.00 |
Vendor refund policy
Unsatisfied Customer Returns. Customer may return any Product for any reason provided it satisfies the following conditions:1. Customer must request a Return Materials Authorization ('RMA') from Rhombus (or the Partner through whom it purchased the Products) within 60 days of the date the Product was originally shipped by Rhombus; 2. Once the RMA is provided by Rhombus, Customer must return the Product to Rhombus within 30 days of receiving the RMA.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
At Rhombus, we pride ourselves on providing amazing customer support. We know that questions and issues will arise and we want to make sure your experience is as positive as possible when that happens.
Our trained engineers are here to help you with any of your questions and get your issue solved ASAP.
Rhombus Systems devices come standard with automatic firmware updates. There is no need to ever have to worry about security vulnerabilities or updating firmware. Everything is done automatically and is fully tested before release for security and stability.
You can reach us by phone at +1-877-746-6797 Option 2. If someone doesn't answer, please leave a message. If you leave a voicemail, a support representative will return your call as quickly as possible.
Ticket submission is processed 24/7/365. Our support business hours are from 4am to 8pm PST M-F and 9am to 5pm PST S-S. Our agents are committed to replying to all requests as quickly as humanly possible. Our average email response time is 18 minutes and our phone lines are staffed with knowledgeable engineers ready to assist. The only exceptions to the aforementioned commitments would be on federal holidays, where our response times may be slightly longer.
If you find that you will need assistance outside of business hours, please do not hesitate to submit a support ticket with the timing details of your future needs. Please give us a minimum of 72 hours notice but preferably one week for large projects or after-hours installs.
Support services are included at no extra cost.
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
0 ratings
0 AWS reviews
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608 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Neil L.
Very satisified with the product and support after the purchase!
Reviewed on Aug 05, 2025
Review provided by G2
What do you like best about the product?
Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set up a call with their support and within minutes into the call our question was resolved. It was actually us causing the issue, the fix was very quick and easy, we overcomplicated what we wanted it to do when it was already built in to the software.
What do you dislike about the product?
No complaints to date with any of the products so far!
What problems is the product solving and how is that benefiting you?
The ease of getting notifications of people coming in and out of an area during off hours.
Primary/Secondary Education
Useful and Resourceful
Reviewed on Jul 15, 2025
Review provided by G2
What do you like best about the product?
I enjoy the fact that I can cut a small video and save it for later. I don't know all the resources it can do for me as of yet, but being able to save the short videos for evidence is a must.
What do you dislike about the product?
Sometimes we experience slow load times. Not sure if it's our system or Rhombus.
What problems is the product solving and how is that benefiting you?
We are able to better secure our school building by having eyes on all of our entrances and exits. We are able to go back and review video footage of any incident within our building and see what took place for a better understanding of peer conflicts, bullying, or incidences that may occur within our walls and on our property.
Payton H.
love the easy use
Reviewed on Jul 15, 2025
Review provided by G2
What do you like best about the product?
great ai features and quality of pictures
What do you dislike about the product?
a little clucky when it comes to user end
What problems is the product solving and how is that benefiting you?
its really nice at tracking
Alternative Dispute Resolution
Effective. Overwhelming & Inbetween
Reviewed on Jul 15, 2025
Review provided by G2
What do you like best about the product?
Rhombus can be an incredible and simplistic format.
What do you dislike about the product?
It's overwhelming nature (training overall) and how it can be better taught.
What problems is the product solving and how is that benefiting you?
It's sovling the fear of AI viruses & other endeaverous on the internet randomware ECT.
Package/Freight Delivery
Rhombus is a great camera service and footage storage website that any company can easily integrate
Reviewed on Jul 15, 2025
Review provided by G2
What do you like best about the product?
I like how easy the interface is, when using it with our company it is extremely easy to train people on how to best use the system and all its features. We use it every day across our multiple buildings and it is great!
What do you dislike about the product?
I wish after a certain length of time captured videos were automatically deleted from our system which would make everything move smoother. I do think the update from how we used to be able to search a specific spot on the cameras was way better than how the interface is now. You cant zoom in while searching an area, without the area changing to the zoomed in/out location. Serious investigation can get quite annoying and difficult because of this change.
What problems is the product solving and how is that benefiting you?
Our company uses Rhombus to track people and package movement inside the package rooms and lockers with. our company.