Sold by: Grafana Labs
Deployed on AWS
Upgrade open-source Grafana with premium data sources, access control, reporting and other functionality, as well as support and professional services from Grafana Labs, the creators of Grafana. This Grafana Enterprise offering is for customers who want to self-manage Grafana on AWS.
4.4
Overview
Grafana Enterprise is a commercial edition of Grafana that includes premium features not found in the open source version. Grafana Enterprise enables organizations to complete their observability picture, reaching across logs, metrics, traces, and other applications with access to enterprise data sources like AppDynamics and Splunk, enhanced LDAP, SAML, access control, reporting, usage insights, and much more.
Please note: this listing is for customers who would like to self-manage Grafana Enterprise on AWS. It does not apply to Amazon Managed Grafana or Grafana Cloud.
For more information on Grafana Enterprise, see https://grafana.com/products/enterprise/grafana/ .
To learn more or to discuss volume pricing, please reach out to us at amazongrafana@grafana.com .
Highlights
- Visualize and alert on observability and operational data from enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, Wavefront, and more
- Increase adoption and keep Grafana secure with enhanced LDAP, SAML, access control, reporting, security, usage insights, and more
- Access Prometheus, Graphite, and Grafana experts as well as hands-on Grafana Labs support teams
Details
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Supported services
Delivery option
Helm Chart
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Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Base/Support + 60 Users | Includes a license, support, and up to 60 active users | $40,000.00 |
Additional Active Users | Incremental cost per additional active user | $300.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Helm Chart
Supported services: Learn more
- Amazon EKS
- Amazon ECS
- Amazon ECS Anywhere
- Amazon EKS Anywhere
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Release notes are available on the website https://grafana.com/docs/grafana/latest/release-notes/release-notes-11-6-0/
Additional details
Usage instructions
You can apply your Grafana Enterprise license to a new or existing Grafana Enterprise deployment by updating a configuration setting or environment variable. Your Grafana instance must be deployed on AWS, or have network access to AWS. For more information, see https://grafana.com/docs/grafana/latest/enterprise/license/
Resources
Vendor resources
Support
Vendor support
Grafana Enterprise support includes a critical response SLA, unlimited support over private Slack channel, email and phone, and training, workshops, and professional services from experts at Grafana Labs.
Contact amazongrafana@grafana.com to inquire about Grafana Enterprise.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Grafana Labs
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By IBM Software
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In Analytics, Log Analysis, Monitoring
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In Analytic Platforms, Business Intelligence & Advanced Analytics
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In Observability, Monitoring and Observability
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
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AI generated from product descriptions
Enterprise Data Source Integration
Support for enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, and Wavefront
Authentication and Access Control
Enhanced LDAP and SAML authentication with granular access control capabilities
Observability Data Aggregation
Unified visualization and alerting across logs, metrics, traces, and other observability data types
Reporting and Usage Analytics
Built-in reporting functionality and usage insights for monitoring adoption and system utilization
Security and Compliance Features
Advanced security controls including enhanced access management and security-focused administrative capabilities
Multi-Source Data Integration
Supports connection to multiple data sources including Prometheus, InfluxDB, and Elasticsearch for comprehensive metric monitoring and visualization
Customizable Dashboard Interface
Provides draggable and resizable panels with intuitive dashboard creation capabilities for personalized data visualization experiences
Alert Threshold Management
Enables configuration of custom alerts to notify teams when defined thresholds are met or breached for critical metrics
Authentication and Access Control
Includes built-in authentication mechanisms such as LDAP integration to control access and enhance security for monitoring environments
Scalable Metrics Processing
Designed to handle large volumes of data and concurrent user requests suitable for both small and enterprise-level applications
Request Tracing and Visibility
Captures 100% of all requests in real-time with 1-second granularity for complete application performance visibility without sampling
Automated Root Cause Analysis
Built-in automation and AI-driven root cause analysis with recommendations for faster issue resolution and problem identification
Full-Stack Observability
Provides full-stack visibility across application code, Kubernetes containers (EKS/ECS), and microservices with comprehensive dependency mapping
Multi-Technology Integration
Supports over 300 technology integrations including AWS services, cloud platforms, microservices, and containerized environments
Intelligent Alerting System
SmartAlerts feature delivers tailored alerts with automated discovery of application components and request tracing across distributed systems
Standard contract
No
No
Customer reviews
Ahmad J.
Exceptional Global Network Visibility with Easy Data Export
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
This is one of the best tools available for keeping track of network infrastructure globally. It allows all global offices to be monitored with exceptionally detailed, live visibility into critical network points, and the data can be exported for use across various platforms, such as Power BI.
What do you dislike about the product?
Honestly, I don’t have any major complaints. The only thing I can think of is that it would be helpful if the data timeline could be extended to cover a few months or even years, although this option might already exist—I’m just not sure.
What problems is the product solving and how is that benefiting you?
It monitors all network equipment live, with very detailed specifications, and it will send you a notification—like a ticket in ServiceNow—if any network element goes down or isn’t functioning well.
Wahid K.
Beautiful Dashboards, Simple Setup, Needs Better Automation
Reviewed on Feb 05, 2026
Review provided by G2
What do you like best about the product?
I use Grafana Labs for monitoring our infrastructure, particularly for Cyberark Devices. I find it to be a simple SQL-based tool that's very efficient for its dashboards and offers a one-view pane to identify exact issues quickly. I like how Grafana has very beautiful dashboards, and we can easily create custom SQL queries to capture any needed information and display it on the dashboard. The level of monitoring it provides is quite accurate. Also, I appreciate that the initial setup is quite simple due to its SQL-based design.
What do you dislike about the product?
Grafana Labs doesn't have native functionality to cut an incident automatically via integration to ticketing tools.
What problems is the product solving and how is that benefiting you?
I use Grafana Labs for efficient infrastructure monitoring, especially Cyberark devices. Its SQL-based tool simplifies creating custom queries and dashboards, providing accurate monitoring and a single view pane to pinpoint issues.
Priyanshu G.
Poweful Monitoring and Observability Platform
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
I use Grafana labs to monitor applications health and infrastructure .I mainly use it for dashboards ,metrics visualization, and abalyzing system performance.
What do you dislike about the product?
The initial setup and learning curve can be challenging for beginners. Some advanced feactures for beginners.some advances features are only availablein paid plans.
What problems is the product solving and how is that benefiting you?
Grafana Labs helps solve the problem of monitoring and observability in distributed systems. It gives clear visibility into metrics and performance issues ,which helps in faster debugging and better system reliability.
Information Technology and Services
Powerful Grafana Dashboards with Flexible Integrations for Observability
Reviewed on Jan 28, 2026
Review provided by G2
What do you like best about the product?
Grafana provides powerful dashboards and visualizations that make it easy to monitor metrics and logs from multiple data sources. The flexibility and integrations are very helpful for observability.
What do you dislike about the product?
Initial setup and dashboard configuration can take time, and tuning alerts or queries requires familiarity with the underlying data sources.
What problems is the product solving and how is that benefiting you?
Grafana helps centralize monitoring by visualizing metrics and logs in a single place. This improves visibility into system health, helps detect issues faster, and supports better operational decisions.
Yashi Gupta G.
Reliable Monitoring Tool for DevOps, but Takes Time to Master Advanced Setup
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
I used Grafana during my DevOps internship mainly for monitoring servers and application services. We connected Grafana with Prometheus as the main data source and also used custom metrics from OTel.
What I like most is how easy it becomes to monitor everything from one place once the dashboards are set up. I created dashboards to check service uptime, system metrics and application health and also configured alerts to get notified when something went wrong. The integration with Prometheus queries works well, and real-time metrics help a lot during incidents. It saves time because you don’t have to manually check logs or servers again and again.
What I like most is how easy it becomes to monitor everything from one place once the dashboards are set up. I created dashboards to check service uptime, system metrics and application health and also configured alerts to get notified when something went wrong. The integration with Prometheus queries works well, and real-time metrics help a lot during incidents. It saves time because you don’t have to manually check logs or servers again and again.
What do you dislike about the product?
The main difficulty I faced was during metric integration and dashboard setup, especially when working with custom metrics. For new users, it takes time to understand which metrics to use and how to structure panels properly.
Alert and dashboard configuration can feel complex at first and advanced features have a steep learning curve. Better and more practical documentation for real production use cases would make onboarding easier, especially for interns or beginners.
Alert and dashboard configuration can feel complex at first and advanced features have a steep learning curve. Better and more practical documentation for real production use cases would make onboarding easier, especially for interns or beginners.
What problems is the product solving and how is that benefiting you?
Grafana helps in monitoring servers and services continuously in a production environment. Instead of manually checking systems or logs, we can quickly identify issues using dashboards and alerts.
If a service goes down, it is visible immediately on Grafana, which helps the team respond faster. This improves incident handling and reduces downtime. Overall, it made monitoring more organized and efficient during my internship
If a service goes down, it is visible immediately on Grafana, which helps the team respond faster. This improves incident handling and reduces downtime. Overall, it made monitoring more organized and efficient during my internship