Overview
RAAH’s Global Advisory Services provide deep expertise across the entire Identity Security spectrum. Whether you are securing your workforce with IAM, protecting customer interactions with CIAM, ensuring governance with IGA, or mitigating/eliminating risk with PAM, our team guides you through assessments, strategy, and roadmap development. We help you identify gaps, prioritize initiatives, and define architectures that align identity investments with business goals.
By leveraging best practices and lessons learned from diverse industries, RAAH enables organizations to address compliance mandates, reduce risk exposure, and improve operational efficiency. Advisory outcomes are pragmatic and actionable - ensuring that leadership, security teams, and IT stakeholders are aligned on a unified identity vision that delivers tangible results.
Highlights
- Comprehensive identity security assessments across IAM, CIAM, IGA, and PAM
- Strategic roadmaps aligned with compliance, business, and security objectives
- Industry-driven recommendations that accelerate adoption and reduce risk
Details
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Vendor support
Each client engagement with RAAH includes dedicated support from an assigned Customer Success Manager (CSM). The CSM ensures services align with client needs and that all workshops, briefings, working sessions, and deliverables meet agreed standards throughout the engagement.
Because these are consulting-based service engagements (advisory, professional, managed support, custom development, and cybersecurity staffing), support is provided in the context of the engagement itself rather than through a stand-alone helpdesk. Customers may direct questions, requests, or coordination needs to their assigned CSM or project team.
For general inquiries related to purchased consulting services, customers may also reach our team at:
Email: awscs@raahtech.com (expected response: 1–2 business days)
When submitting requests by email, please include the request or ticket title in the subject line and use the email body to provide a clear description of the inquiry.
Engagement support is available during normal business hours (Monday–Friday, 9:00 AM – 5:00 PM ET), with escalation paths for critical issues managed through the CSM and project leadership (expected response: 1–3 hours). Any additional service levels or support metrics will be defined in the mutually executed Statement of Work (SOW).
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