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    Professional Services PAE Devops - EKS Administration

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    Sold by: BGH Cloud Tech 
    Devops and DevSecOps Professional Services for PAE Kubernetes Solutions running on EKS and EC2 instances
    Request private offer
    Listing Thumbnail

    Professional Services PAE Devops - EKS Administration

     Info
    Sold by: BGH Cloud Tech 
    Request private offer

    Overview

    This Offer Includes: GAMMA (Γ) Services: Focal Point/PM for the Implementation of EKS Cluster, Maintenance of Cluster and AWS Cloud Admin, Assisted operations. 160hs/Month, 24 months. DELTA (Δ) Services: AWS Cloud Operation and Maintenance - For current project only. 160hs/Month, 24 Months. EPSILON (Ε) Services: Security Design, Implementation and Operation. Best practices on AWS Cloud. 160hs/Month, 24 Months. ZETA (Z) Services: AWS Cloud and EKS Training services - Standard, Shadowing. 12 Months. Can be expanded by request.

    Highlights

    • This Offer is intended for "Solucion Cloud" RFP Professional Services . The current service Includes PROD Environment Deploy of EKS Cluster, in addition to full covering of Delta, Gamma, Epsilon and Zeta services.

    Details

    Sold by
    BGH Cloud Tech 
    Categories
    Managed Services 
    Training 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

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    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    Legal

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Resources

    Vendor resources

    Commercial proposal For PAE 

    Support

    Vendor support

    SLA - DevOps Squad Case Severity and maximum response time: Operational and maintenance: 2 hours Security Issue: 15 minutes Architecture and Consulting: Next Business Day Focal Point: 12 hours from ticket submit Training and shadowing: N/A Working Hours 24 x7 . 365 days / year. Monthly reports Monthly Infrastructure Health Reports. Monthly billing reports. Contact Channels: BGH TP Pro services will provide a web portal for ticket submission in the following domain: https://bghtechpartner.atlassian.net/servicedesk/customer/user/login?destination=portals  Case Description: General advisory: General system request. No criticality, questions about best practices or process methodologies in AWS. System failure: System failed or down: Non-productive system with failures or alerts. Failure in the production system: Production system down: a production system is not responding and is not providing service. Critical systems: List of critical systems - Previously defined with the client.