Sold by: Ometis
UK&I support desk for Qlik, platform management, configuration, monitoring, SSO, SSL certificates, data connections, diagnostics, best practice, upgrades, expert assistance.
Overview
Ometis is a UK Elite Partner trusted by 250+ customers. We provide best-in-class data solutions such as Qlik.
When you subscribe to Platform Support for Qlik with Ometis, you’re gaining a team of UK-based experts dedicated to your success. Our Platform Support service ensures your software is installed, configured, and running smoothly from day one, giving you peace of mind and helping you maximise your return on investment.
If issues arise, our fully accredited support team is ready to assist via phone, email, or video call, providing fast, expert resolutions and clear guidance on how to prevent future problems.
Platform Support for Qlik includes:
- installation and upgrade assistance,
- Software bug resolution
- Escalation to vendor
- Administration support
- Regular ticket review
- Identity Provider configuration (SSO)
- SSL certificate configuration
- Data‑connection setup
- Monitoring app deployment
- Development diagnostics and,
- Best‑practice guidance
- Account management review
By combining structured governance with hands‑on technical assistance, the service helps organisations minimise downtime, improve reliability, and maintain smooth operational performance across their Qlik estate.
Regular ticket and account reviews ensure continuous improvement, while robust monitoring and optimisation workflows help you avoid issues before they impact your users.
This product relates to Qlik Cloud Analytics, Qlik Talend Cloud, Qlik Predict, Qlik Cloud Analytics Featuring Answers, Qlik Sense Enterprise - SaaS, Qlik Data Integration (Qlik Replicate, Qlik Compose, and Qlik EM), Qlik Catalog, Qlik Alerting, Qlik GeoAnalytics.
It is intended for customers deploying or managing Qlik Cloud, QlikView, Qlik Sense Client-managed.
With Ometis, you’re backed by the UK’s leading data solution experts, so you can be confident you’ll get answers, insights, and ongoing value.
Highlights
- Platform Support for Qlik includes: installation and upgrade assistance, Software bug resolution, Escalation to Qlik, Administration support, Regular ticket review, Identity Provider configuration (SSO), SSL certificate configuration, Data connection setup, Monitoring app deployment, Development diagnostics, Best‑practice guidance, and Account management review
- Available: UK working days, 09:00-17:30
- Additional services (subject to contract): Early morning availability (05:00-09:00), Weekend and bank holiday cover (09:00-14:00 / 10:00-14:00), 364-day coverage (05:00-17:30), Ad hoc extended hours, Proactive monitoring of approved processes
Details
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Deployed on AWS
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Support
Vendor support
Email: info@ometis.co.uk Phone: +44 (0) 330 363 9900 https://ometis.co.uk/services/data-support
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