Sold by: Inbotiqa Ltd
Intelligent Business Email & Communication The next-generation workflow, analytics, and email case management platform
Sold by: Inbotiqa Ltd
Overview
Solve the pain points of shared mailboxes, boost productivity, and optimise communication and customer service with YUDOmail - the next-generation email from Inbotiqa, workflow, analytics, and case management platform. The core YUDOmail platform sits on top of Outlook or any existing email system to provide comprehensive tracking, task allocation, case management, auto-routing, chat, management insights, and further capabilities to transform the primary business communication channel of the world. Suitable for SME users up to Enterprise.
KEY FEATURES
TRACK EMAIL AND TASK OWNERSHIP - Responsibility and accountability with a clear history of ownership and every email tracked to completion.
A SINGLE CASE HISTORY AND COMPREHENSIVE AUDIT TRAIL - Every email, attachment, chat, internal comments, and action linked to a case held in one place.
REPORTING DASHBOARD - Real-time metrics and in-depth analytics to monitor performance and identify bottlenecks.
BUSINESS BENEFITS
REDUCE EMAIL VOLUMES - Auto-closure of non-essential items can reduce email volumes by over 40%.
IMPROVE CUSTOMER SERVICE - Faster turnaround times and case completion.
CUT TIME SPENT MANAGING EMAILS - Employee time spent managing emails can be reduced by over 50%.
ENABLE REMOTE WORKING - Optimise asynchronous and distributed working with comprehensive case management and total transparency.
Highlights
- TRACK EMAIL AND TASK OWNERSHIP - Responsibility and accountability with a clear history of ownership and every email tracked to completion. A SINGLE CASE HISTORY AND COMPREHENSIVE AUDIT TRAIL - Every email, attachment, chat, internal comments, and action linked to a case held in one place.
- REDUCE EMAIL VOLUMES - Auto-closure of non-essential items can reduce email volumes by over 40%. IMPROVE CUSTOMER SERVICE - Faster turnaround times and case completion. CUT TIME SPENT MANAGING EMAILS - Employee time spent managing emails can be reduced by over 50%.
- REPORTING DASHBOARD - Real-time metrics and in-depth analytics to monitor performance and identify bottlenecks. ENABLE REMOTE WORKING - Optimise asynchronous and distributed working with comprehensive case management and total transparency.
Details
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Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
YUDOmail Tier 1 Pricing 1 to 100 users | Inbotiqa's YUDOmail workflow management and analytics tool for back-office and operations teams provides a unique and highly effective solution to the long-standing issue of unstructured email data. For more users contact us directly | $264.00 |
Vendor refund policy
Inbotiqa does not offer refunds.
Legal
Vendor terms and conditions
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Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Get in touch with us through our website https://inbotiqa.com/ OR email us at yudo@inbotiqa.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Internet
Good interface
Reviewed on Oct 10, 2019
Review provided by G2
What do you like best about the product?
User friendly interface and easy navigation
What do you dislike about the product?
Improved ability to auto-sort and categorize would make the software better
What problems is the product solving and how is that benefiting you?
Efficiently sort through emails in a pleasant way
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