Sold by: MAD Services
MAD Services Managed Services provides continuous monitoring, optimization, and administration of AWS environments that support government, humanitarian and development operations. We manage workloads on behalf of partners—ensuring security, reliability, and cost efficiency—so organizations can focus on mission delivery while we handle infrastructure, compliance, and performance at scale.
Overview
MAD Services Managed Services provides secure, compliant, and continuously optimized AWS cloud operations designed specifically for public sector, humanitarian, and development-focused environments. Our managed service ensures 24/7 monitoring, incident response, infrastructure administration, cost optimization, security operations, and cloud governance — enabling organizations to maintain reliable, resilient, and financially efficient AWS workloads even in complex, low-resource, or crisis-affected settings.
Built around the AWS Well-Architected Framework and informed by real deployments in challenging field environments, MAD Services delivers full lifecycle support across AWS Cloud, hybrid, and edge workloads. This includes deep specialization in Amazon EC2, Amazon S3, AWS IAM, AWS Organizations, AWS CloudTrail, Amazon CloudWatch, AWS Security Hub, AWS Config, and advanced services such as AWS Snowball Edge, AWS IoT Core, AWS Wickr, Amazon Bedrock, Amazon ECS Anywhere, and Amazon EKS Anywhere. Our team ensures high availability, cybersecurity alignment, cost governance, and optimized performance for mission-critical workloads.
MAD Services extends optional consolidated billing, AWS credits advisory, FinOps support, and migration assistance to eligible nonprofits, academic institutions, and public agencies. Our public-sector–optimized MSP model supports headquarters IT operations, remote field offices, sovereign cloud requirements, tactical edge deployments, and disconnected environments. By combining public-sector expertise with field-proven AWS engineering, MAD Services enables organizations to focus on mission delivery while we ensure their cloud infrastructure remains secure, resilient, scalable, and cost-efficient.
Highlights
- Field-proven AWS Managed Services designed for public sector and disaster resilience operations. MAD Services provides 24/7 monitoring, security operations, incident response, and performance optimization to keep mission-critical AWS workloads secure, reliable, and resilient — even in low-infrastructure, remote, or crisis-affected environments.
- Comprehensive cost governance and FinOps support grounded in the AWS Well-Architected Framework. MAD Services delivers workload right-sizing, Reserved Instance/Savings Plan optimization, billing consolidation, and credits advisory to ensure public sector organizations control cloud spend while maintaining operational continuity and compliance.
- End-to-end AWS lifecycle support across cloud, hybrid, and edge deployments — including Amazon EC2, S3, Security Hub, CloudWatch, AWS Snowball Edge, AWS IoT Core, Wickr, and Amazon Bedrock. MAD Services enables public-sector teams to scale securely and efficiently, with proven expertise in mission-critical, distributed, and disconnected operations.
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