Overview
ChatGPT, Claude and AI Agent Engineering on AWS — delivered by senior engineers from an AWS Marketplace ISV.
We design, build, deploy and operate production AI on AWS: custom ChatGPT-style assistants, Claude and GPT-5 agents on Bedrock, enterprise RAG over your private documents, and signed custom Grafana plugins that bring AI directly into your observability stack. Built by a co-founder of ConvoSuite (also listed on Azure Marketplace and Chrome Web Store), with 20+ years of production engineering and AWS DevOps Pro
- Solutions Architect Pro + CKS + CKA certifications.
WHAT WE DELIVER
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AI Strategy and Discovery Multi-day workshop, use-case prioritization, model selection (GPT-5 vs Claude vs open-source Llama), data and security review, TCO analysis. Deliverable: signed-off architecture and phased delivery plan with effort estimates.
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AI Agent and Chatbot Build Production AI agents on Bedrock, Anthropic or OpenAI: tool-calling, action groups, knowledge bases, multi-step reasoning, human-in-the-loop. Custom integrations with Salesforce, ServiceNow, Jira and internal APIs. Voice, image and document understanding. Deployed to your AWS account, your IAM and your data — never ours.
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Enterprise RAG and Knowledge Base Document ingestion (PDF, video, audio, web, internal APIs), vector storage on OpenSearch, pgvector or Bedrock Knowledge Bases, retrieval tuning, evaluation harness, automated reindexing. Engineered for accuracy and freshness, not demos.
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Custom Grafana Plugin Development Datasource, app and panel plugins built to official Grafana standards. Connect Grafana to any backend — OpenSearch, ClickHouse, Prometheus, Loki, Postgres, MySQL, REST and gRPC services, AWS Bedrock and Azure OpenAI — or build full multi-page experiences inside Grafana such as admin consoles, knowledge-base managers and AI chat panels. TypeScript and React on @grafana/data and @grafana/ui, Go on grafana-plugin-sdk-go, signed MANIFEST, multi-arch (amd64 and arm64), CI/CD with lint, unit and Playwright e2e, published to private registry or the official Grafana Plugin Catalog.
knowledge-base management, document upload, conversation quality review, usage analytics, session inspection, AI Apps catalog, live agent configuration, runbook CRUD, user feedback inbox, and platform settings — all inside Grafana, role-gated, audited.
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AI-Powered Observability and AIOps Bedrock and Claude agents wired into Grafana, OpenSearch and Prometheus for incident investigation, log triage, runbook automation and natural-language queries against telemetry. Track record: an AI NOC platform built on AWS Bedrock and Grafana that cut incident investigation from hours to minutes for a European telco.
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Managed AI Operations (Retainer) Monthly support: model upgrades when new versions ship, prompt regression testing, RAG quality monitoring, cost optimization, plugin compatibility against new Grafana LTS releases, and on-call SLA. The reliable way to keep production AI from drifting.
WHY US
- AWS Marketplace ISV with 20+ years building production systems for European enterprise.
- AWS DevOps Pro + Solutions Architect Pro + CKS + CKA certified — AI deployed on production-grade infra, not toy demos.
- Co-founder of ConvoSuite — also on Azure Marketplace and Chrome Web Store.
- Senior engineers only. No offshoring. No juniors learning on your project.
ENGAGEMENT MODELS
Fixed-scope projects (workshops, agent builds, plugin builds, RAG setup), time-and-materials for exploratory work, monthly retainers for managed operations, and custom private offers for enterprise terms (NDA, EULA changes, multi-year).
AWS SERVICES THIS PRODUCT RELATES TO
This Professional Services listing supports deployments using AWS Bedrock, Amazon EKS, AWS Lambda, Amazon OpenSearch Service, Amazon DynamoDB, AWS IAM, AWS Secrets Manager, Amazon S3, AWS CloudFormation, Amazon API Gateway and Amazon CloudWatch, among other AWS services.
Get started: support@convosuite.com — or click Contact seller above.
like assembling Legos for AI More informtion :https://convosuite.com/
Highlights
- Production AI on AWS: ChatGPT-style assistants, Claude and GPT-5 agents on Bedrock with RAG, tool-calling and knowledge bases. Deployed to your AWS account, your IAM and your data — your information never leaves your tenant. Custom integrations with Salesforce, ServiceNow, Jira, internal APIs, plus document, image, voice and video understanding
- Custom Grafana plugins built to official Grafana standards: datasource, app and panel plugins for any backend — OpenSearch, ClickHouse, Prometheus, Loki, Postgres, REST, gRPC, AWS Bedrock and Azure OpenAI. Signed MANIFEST, multi-arch (amd64 and arm64), CI/CD with lint, unit and Playwright e2e, ready for private registry or the official Grafana Plugin Catalog.
- Senior delivery from an AWS Marketplace ISV with 20+ years of production engineering and AWS DevOps Pro, Solutions Architect Pro, CKS and CKA certifications. Co-founder of ConvoSuite. Built an AI NOC agent on AWS Bedrock and Grafana that cut incident investigation from hours to minutes. Workshop to signed deliverable, with optional managed operations retainer.
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Vendor support
We respond within 1 business day. Senior engineers handle every engagement — no offshoring, no junior triage.
Primary contact Email: support@convosuite.com Web: https://convosuite.com Contact form: https://convosuite.com/us/contact.html Stockholm office Phone: +46 73 599 2522
Support scope by engagement
Fixed-scope projects — weekly progress sync, code reviews, architecture documentation, knowledge transfer at hand-over, plus 30-day post-delivery defect support included.
Managed Operations Retainer — 8x5 email and ticket support with same-business-day response, 24x7 critical incident escalation, monthly review of model performance, RAG quality and infrastructure cost. Quarterly architecture review and roadmap update.
Private Offers (enterprise) — negotiated SLAs, dedicated channel, custom NDA and EULA, multi-year terms available. Email support@convosuite.com to scope.
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