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    Highlight Cloud

     Info
    Highlight is the open source, fullstack monitoring platform. Session replay, error monitoring, logging, and tracing give you complete insights into your applications.

    Overview

    Highlight is building an open source observability distribution that focuses on "cohesion" or connecting the frontend with downstream server-side issues.

    The product has seen organic growth in the modern JS ecosystem (NextJS, Remix, etc.) where they have hundreds of startups as customers.

    And in enterprise, Highlight serves various companies ranging from healthcare to e-commerce, who choose the product for its open-source core: e.g. easy adoption with specifications like OTEL and a flexible storage/compute architecture.

    Highlights

    • Session Replay: Monitor your frontend with pixel-perfect video replay & comprehensive javascript monitoring.
    • Error Monitoring: Error and exception monitoring built for modern web apps.
    • Application Performance Monitoring: Search for and query the logs across your full-stack web app. Understand code execution and latency.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Highlight Cloud

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (6)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    Sessions
    Per 1K sessions ingested.
    $20.00
    Errors
    Per 1K errors ingested.
    $2.00
    Logs
    Per 1M logs ingested.
    $1.50
    Traces
    Per 1M traces ingested.
    $1.50
    Members
    Number of user accounts.
    $20.00
    Metrics
    Per 1K metrics ingested.
    $2.00

    Vendor refund policy

    Pre-paid contracts for any of the products will not be refunded. Usage-based metering will end on the day of contract cancellation, with the remainder of the charges from the current billing period needing to be paid out by the customer.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We provide support over Discord (https://community.highlight.io ) or over email at support@highlight.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    10
    In Log Management, Application Performance and UX Monitoring
    Top
    50
    In Monitoring and Observability

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Overview

     Info
    AI generated from product descriptions
    Session Replay
    Pixel-perfect video replay of frontend user sessions with comprehensive JavaScript monitoring capabilities.
    Error Monitoring
    Error and exception monitoring designed for modern web applications with tracking and alerting capabilities.
    Application Performance Monitoring
    Full-stack log search and query functionality with code execution analysis and latency measurement.
    Distributed Tracing
    Tracing capabilities that connect frontend interactions with downstream server-side issues for end-to-end visibility.
    Open Standards Support
    Support for OpenTelemetry (OTEL) specifications with flexible storage and compute architecture for deployment flexibility.
    Multi-Cloud Environment Integration
    Unified monitoring across AWS services including Lambda and ECS, alongside five other leading cloud providers for complete visibility across multi-cloud infrastructure.
    Real-Time Anomaly Detection and Root Cause Analysis
    Advanced anomaly detection with automated root-cause analysis and real-time dependency mapping to visualize connections between logs, networks, hosts, and services.
    Unified Observability Data Collection
    Centralized consolidation of metrics, logs, and traces across infrastructure, applications, and third-party services into a single platform.
    SLO and SLA Monitoring
    Real-time tracking and monitoring of critical Service Level Objectives and Service Level Agreements with automated alerts for regional issues and abnormal performance trends.
    Interactive Visualization and Full-Stack Visibility
    Interactive visualizations providing full-stack visibility across multi-domain monitoring including logs, hosts, network performance, and application metrics.
    Full-Fidelity Data Capture
    NoSample full fidelity tracing approach that captures and visualizes all telemetry data without sampling, ensuring no anomalies are missed across metrics, traces, and logs.
    OpenTelemetry-Based Instrumentation
    Standardized instrumentation using OpenTelemetry framework for flexible data collection from services and applications without vendor lock-in.
    AI-Driven Anomaly Detection
    Machine learning-powered pattern detection that proactively identifies and alerts on performance issues and anomalies within seconds to reduce mean time to resolution.
    Integrated Monitoring Capabilities
    Unified platform combining infrastructure monitoring, synthetic monitoring, application performance monitoring with always-on profiling, real user monitoring, and log analysis in a single interface.
    Multi-Environment Scalability
    Support for on-premises, hybrid, and multi-cloud environments with capability to handle petabytes of data ingestion per day across complex distributed architectures.

    Contract

     Info
    Standard contract

    Customer reviews

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