Overview
Highlight is building an open source observability distribution that focuses on "cohesion" or connecting the frontend with downstream server-side issues.
The product has seen organic growth in the modern JS ecosystem (NextJS, Remix, etc.) where they have hundreds of startups as customers.
And in enterprise, Highlight serves various companies ranging from healthcare to e-commerce, who choose the product for its open-source core: e.g. easy adoption with specifications like OTEL and a flexible storage/compute architecture.
Highlights
- Session Replay: Monitor your frontend with pixel-perfect video replay & comprehensive javascript monitoring.
- Error Monitoring: Error and exception monitoring built for modern web apps.
- Application Performance Monitoring: Search for and query the logs across your full-stack web app. Understand code execution and latency.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month | Overage cost |
---|---|---|---|
Sessions | Per 1K sessions ingested. | $20.00 | |
Errors | Per 1K errors ingested. | $2.00 | |
Logs | Per 1M logs ingested. | $1.50 | |
Traces | Per 1M traces ingested. | $1.50 | |
Members | Number of user accounts. | $20.00 |
Vendor refund policy
Pre-paid contracts for any of the products will not be refunded. Usage-based metering will end on the day of contract cancellation, with the remainder of the charges from the current billing period needing to be paid out by the customer.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We provide support over Discord (https://community.highlight.io ) or over email at support@highlight.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.