Sold by: highlight.io
Highlight is the open source, fullstack monitoring platform. Session replay, error monitoring, logging, and tracing give you complete insights into your applications.
Overview
Highlight is building an open source observability distribution that focuses on "cohesion" or connecting the frontend with downstream server-side issues.
The product has seen organic growth in the modern JS ecosystem (NextJS, Remix, etc.) where they have hundreds of startups as customers.
And in enterprise, Highlight serves various companies ranging from healthcare to e-commerce, who choose the product for its open-source core: e.g. easy adoption with specifications like OTEL and a flexible storage/compute architecture.
Highlights
- Session Replay: Monitor your frontend with pixel-perfect video replay & comprehensive javascript monitoring.
- Error Monitoring: Error and exception monitoring built for modern web apps.
- Application Performance Monitoring: Search for and query the logs across your full-stack web app. Understand code execution and latency.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Sessions | Per 1K sessions ingested. | $20.00 | |
Errors | Per 1K errors ingested. | $2.00 | |
Logs | Per 1M logs ingested. | $1.50 | |
Traces | Per 1M traces ingested. | $1.50 | |
Members | Number of user accounts. | $20.00 | |
Metrics | Per 1K metrics ingested. | $2.00 |
Dimensions summary
This contract combines six independent usage dimensions, so you pay for each type of monitoring data you send. You are billed per 1,000 sessions ingested, per 1,000 errors ingested, and per 1,000 metrics ingested. Logs and traces are billed per 1 million ingested. A separate Members dimension charges by the number of user accounts. These dimensions are not tiers; each scales on its own with your actual volume. Your total reflects the sum of the data you ingest plus the seats you provision, giving you control over each category separately.
Top-of-mind questions for buyers
Each dimension meters ingested data. Sessions are recorded user visits captured through the SDK. Errors are exceptions sent from your client or server. Logs and traces are individual records forwarded from your application. Metrics are measurement data points. You are counted only on volume that reaches the platform.
It depends on your workload. High-traffic frontends push session and error volume. Backend-heavy apps generate more logs and traces, billed per 1 million ingested. Metrics scale with monitored measurements. Members scale with team size. All six charges apply independently and add up on one invoice.
Each usage dimension scales with actual ingestion, so lower session, error, log, trace, or metric volume reduces those charges. There are no tier steps that lock in higher rates. The Members charge stays tied to the number of user accounts you provision, separate from data volume.
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Vendor refund policy
Pre-paid contracts for any of the products will not be refunded. Usage-based metering will end on the day of contract cancellation, with the remainder of the charges from the current billing period needing to be paid out by the customer.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We provide support over Discord (https://community.highlight.io ) or over email at support@highlight.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By highlight.io
By TrueWatch
By Splunk
Top
10
In Log Management, Application Performance and UX Monitoring
Top
50
In Monitoring and Observability
Sentiment is AI generated from actual customer reviews on AWS and G2
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AI generated from product descriptions
Session Replay
Pixel-perfect video replay of frontend user sessions with comprehensive JavaScript monitoring capabilities.
Error Monitoring
Error and exception monitoring designed for modern web applications with tracking and alerting capabilities.
Application Performance Monitoring
Full-stack log search and query functionality with code execution analysis and latency measurement.
Distributed Tracing
Tracing capabilities that connect frontend interactions with downstream server-side issues for end-to-end visibility.
Open Standards Support
Support for OpenTelemetry (OTEL) specifications with flexible storage and compute architecture for deployment flexibility.
Multi-Cloud Environment Integration
Unified monitoring across AWS services including Lambda and ECS, alongside five other leading cloud providers for complete visibility across multi-cloud infrastructure.
Real-Time Anomaly Detection and Root Cause Analysis
Advanced anomaly detection with automated root-cause analysis and real-time dependency mapping to visualize connections between logs, networks, hosts, and services.
Unified Observability Data Collection
Centralized consolidation of metrics, logs, and traces across infrastructure, applications, and third-party services into a single platform.
SLO and SLA Monitoring
Real-time tracking and monitoring of critical Service Level Objectives and Service Level Agreements with automated alerts for regional issues and abnormal performance trends.
Interactive Visualization and Full-Stack Visibility
Interactive visualizations providing full-stack visibility across multi-domain monitoring including logs, hosts, network performance, and application metrics.
Full-Fidelity Data Capture
NoSample full fidelity tracing approach that captures and visualizes all telemetry data without sampling, ensuring no anomalies are missed across metrics, traces, and logs.
OpenTelemetry-Based Instrumentation
Standardized instrumentation using OpenTelemetry framework for flexible data collection from services and applications without vendor lock-in.
AI-Driven Anomaly Detection
Machine learning-powered pattern detection that proactively identifies and alerts on performance issues and anomalies within seconds to reduce mean time to resolution.
Integrated Monitoring Capabilities
Unified platform combining infrastructure monitoring, synthetic monitoring, application performance monitoring with always-on profiling, real user monitoring, and log analysis in a single interface.
Multi-Environment Scalability
Support for on-premises, hybrid, and multi-cloud environments with capability to handle petabytes of data ingestion per day across complex distributed architectures.
Standard contract
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