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    LucidLink - Business

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    Sold by: LucidLink 
    Deployed on AWS
    Collaborate everywhere, instantly with LucidLink. Empower your team to access, edit and share files of any size in real time, without syncing or downloading. With seamless setup, familiar workflows and zero-knowledge encryption, LucidLink frees your team to collaborate without limits.

    Overview

    LucidLink is the storage collaboration platform that frees creative teams to work together from anywhere. With a single shared filespace protected by zero-knowledge encryption, your team can instantly and securely access, edit and share projects of any size.

    Combining the ease of a local drive with the power of the cloud, LucidLink gives you on-demand access to your files. Now you can get straight to work without downloading, syncing or versioning disasters.

    Spotify, Paramount, Adobe and creative teams worldwide have used LucidLink to 5x productivity, access the best talent globally and free their people to focus on creating. Discover more at LucidLink .

    Highlights

    • Instant collaboration, anywhere - Work together in real time with instant, secure access to your files, no matter where your team is. Say goodbye to syncing and downloading delays - access, edit and share files of any size as if they're stored on a local drive.
    • Seamless integration & effortless setup - Get up and running in minutes with a platform that works with your existing tools and workflows. No need for new hardware, IT assistance or extensive training - just effortless collaboration from day one.
    • Protection for all your projects - Enjoy peace of mind knowing zero-knowledge encryption ensures your files are protected every step of the way. Permission controls mean only you and your chosen collaborators can access your data, wherever you're working.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    LucidLink - Business

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Business user
    The cost per workspace member is $32/month - and includes 400 GB of shared storage and Business features. Ideal for up to 25 members and 10 TB of storage.
    $32.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    overage_users
    Members
    $32.00
    overage_storage
    Storage (in GB)
    $0.08

    Vendor refund policy

    We do not provide refunds. Refunds are only issued at the company's discretion and may be granted in cases of billing errors or service issues. Refunds are not provided for partial months of service or unused storage. You can contact our billing support team at billing@lucidlink.com .

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Standard Support availability is 24x5 (Mon-Fri).
    *The weekend is from Saturday 0:00 UTC to 0:00 UTC Monday (2:00AM EEST, 6:00PM CST, 9:00AM AEST).
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    528 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
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    Simple, Fast Implementation. Perfect for Remote and Robust Teams

    Reviewed on Oct 24, 2025
    Review provided by G2
    What do you like best about the product?
    Simple and fast implementation for remote and robust teams. Flexible integration. Customer support is reliable.
    What do you dislike about the product?
    One drawback is the absence of a robust web app for browsing the file system directly in a web browser. On several occasions, sync issues did not resolve automatically, and we had to manually clean up duplicate files. While this wasn't a major problem, it was definitely inconvenient.
    What problems is the product solving and how is that benefiting you?
    Having access to a shared file system for remote collaboration has been valuable, as it is straightforward to set up and flexible enough to fit into our existing workflows.
    Naveen Kumar L.

    Seamless Video Editing and Streaming with LucidLink

    Reviewed on Oct 24, 2025
    Review provided by G2
    What do you like best about the product?
    I enjoy using LucidLink for its user-friendly installation process. It was incredibly easy to set up without any difficulties. The ability to access high-resolution video files without needing local syncing is a huge advantage, as it saves significant bandwidth and time. I appreciate how seamlessly it supports real-time collaboration across different locations, making it easier for team members to edit and process videos even when not on-premises. LucidLink is crucial for our streaming and editing needs, offering minimal latency while handling 4K videos. The integration capability with other software, like Adobe Premiere Pro, enhances our workflow, and the platform supports our media team's demands efficiently. I also love that it empowers our video production and postproduction teams with ease, making it an invaluable tool for managing our weekly services and social media content. It's a highly recommended solution for real-time data editing and live streaming management.
    What do you dislike about the product?
    I feel that there is a need for more research and development to expand integrations and customizations in LucidLink. This enhancement could make the software more accessible and convenient for various teams and across different business verticals.
    What problems is the product solving and how is that benefiting you?
    I find LucidLink enables seamless video editing and streaming, providing access to high-resolution files from any location. It simplifies real-time collaboration for remote teams, allowing efficient work on large files without syncing locally, enhancing productivity.
    Marketing and Advertising

    Seamless Transition with LucidLink

    Reviewed on Oct 23, 2025
    Review provided by G2
    What do you like best about the product?
    Switching from our previous server solution to LucidLink has been completely seamless. There have been no lags or disruptions at any point. Onboarding the entire team was straightforward, and everyone can access it both in the office and remotely without any trouble. The team, including myself, relies on it daily, and I have not faced any issues. I especially appreciate how easy it is to mount backups, locate files that might have been lost, and recover them quickly.
    What do you dislike about the product?
    So far, I haven't found anything to dislike.
    What problems is the product solving and how is that benefiting you?
    I appreciate how easy it is to use, especially when it comes to managing and sharing files across our creative team. There are no problems with permissions when adding or uploading files, which makes collaboration much smoother. I also really like being able to control access based on user roles and groups. Our previous solution often had permission issues and lagged, causing frequent disruptions, but this one is seamless, fast, and straightforward to use.
    Eva H.

    Effortless Collaboration for Media Projects

    Reviewed on Oct 22, 2025
    Review provided by G2
    What do you like best about the product?
    I really appreciate how LucidLink allows everyone to work from the same version seamlessly, which is incredibly useful for our team, especially when dealing with large video and audio production files. This single version access significantly reduces the complications of managing different versions of a file and eliminates the need for constant relinking of audio or video files, which was a significant issue for us in the past. The ease of setup and integration into my file system on a Mac was also straightforward and did not pose any challenges, which made onboarding quite easy. For complex projects involving multiple stakeholders, I haven't found anything comparable to LucidLink in terms of collaboration and efficiency.
    What do you dislike about the product?
    {"I experienced an issue where LucidLink stopped updating my work to the server without notifying me, which led to the loss of some work. While it wasn't a significant amount, it was still a challenging situation. It should make it very clear if it's not connected to the server.","I haven't found an easy way to unsync files from my computer to save space, unlike Dropbox, where you can easily make a file offline. This causes large projects to take up a lot of hard drive space.","There are occasional complications when uploading files directly from LucidLink or running a plugin on something in LucidLink, which seems dependent on internet connection. Although it's rare, sometimes things can crash, making it a more complicated experience compared to working purely from a hard drive."}
    What problems is the product solving and how is that benefiting you?
    I find LucidLink solves file versioning issues, ensuring smooth collaboration among large, complex teams on video and audio projects, eliminating the need to relink files.
    Benjamin N.

    Best video cloud storage

    Reviewed on Oct 22, 2025
    Review provided by G2
    What do you like best about the product?
    LucidLink offers seamless file access and collaboration across distributed teams. The instant file streaming technology eliminates the need for syncing or downloading, which saves significant time and storage space. The platform is incredibly reliable, with fast performance even when working with large media files. The user interface is intuitive and easy to set up, and the security features give us peace of mind when sharing sensitive data. Overall, LucidLink has transformed how our team works remotely and improved our workflow efficiency dramatically.
    What do you dislike about the product?
    Converting from LucidLink Classic to the new version should be easier and more streamlined.
    What problems is the product solving and how is that benefiting you?
    LucidLink is making it super easy to access and collaborate on large files from anywhere, without the hassle of traditional file syncing or VPNs. Instead of waiting for files to download or dealing with version conflicts, we can work on content instantly as if it's stored locally on my machine. This means faster workflows, smoother collaboration with team members across different locations, and way less frustration when working with large media files or datasets. It's been a real game-changer for productivity!
    View all reviews