Overview
LucidLink is the storage collaboration platform that frees creative teams to work together from anywhere. With a single shared filespace protected by zero-knowledge encryption, your team can instantly and securely access, edit and share projects of any size.
Combining the ease of a local drive with the power of the cloud, LucidLink gives you on-demand access to your files. Now you can get straight to work without downloading, syncing or versioning disasters.
Spotify, Paramount, Adobe and creative teams worldwide have used LucidLink to 5x productivity, access the best talent globally and free their people to focus on creating. Discover more at LucidLink .
Highlights
- Instant collaboration, anywhere - Work together in real time with instant, secure access to your files, no matter where your team is. Say goodbye to syncing and downloading delays - access, edit and share files of any size as if they're stored on a local drive.
- Seamless integration & effortless setup - Get up and running in minutes with a platform that works with your existing tools and workflows. No need for new hardware, IT assistance or extensive training - just effortless collaboration from day one.
- Protection for all your projects - Enjoy peace of mind knowing zero-knowledge encryption ensures your files are protected every step of the way. Permission controls mean only you and your chosen collaborators can access your data, wherever you're working.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Business user | The cost per workspace member is $32/month - and includes 400 GB of shared storage and Business features. Ideal for up to 25 members and 10 TB of storage. | $32.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
overage_users | Members | $32.00 |
overage_storage | Storage (in GB) | $0.08 |
LucidLink Connect | Overage LucidLink Connect (30$/TB, 0.03$/GB) | $0.03 |
Vendor refund policy
We do not provide refunds. Refunds are only issued at the company's discretion and may be granted in cases of billing errors or service issues. Refunds are not provided for partial months of service or unused storage. You can contact our billing support team at billing@lucidlink.com .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
Standard Support availability is 24x5 (Mon-Fri).
*The weekend is from Saturday 0:00 UTC to 0:00 UTC Monday (2:00AM EEST, 6:00PM CST, 9:00AM AEST).
Email: support+ticket@lucidlink.com
Email: support+ticket@lucidlink.com
Email: support+ticket@lucidlink.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
A Review on LucidLink
Improving Productivity Through Real-Time File Access
The Filespace concept is particularly useful because it keeps project data centralized and organized while allowing multiple team members to access the same files in real time. I also appreciate the strong security controls, including centralized access management and encryption, which are important when handling sensitive project information. Integration with engineering and productivity tools fits naturally into existing workflows, and the platform's performance remains smooth even when working with larger project folders. An unexpected benefit is the reduction in version-control issues because everyone works from the same shared environment rather than managing duplicate copies. Overall, it improves productivity, collaboration, and file accessibility across distributed teams.
LucidLink solves this by providing direct access to shared project files through a centralized cloud-based workspace. Teams can collaborate on the latest version of files without repeatedly downloading, uploading, or synchronizing content. For engineering projects, this helps ensure everyone is working from the same source of truth.
As a result, collaboration is faster, version-control problems are reduced, file management is simpler, and project resources remain accessible from different locations and devices. This saves time, improves workflow efficiency, and allows teams to focus more on project execution rather than file administration.
It Makes File Access and Organization Simple Across Devices
Another thing I like is that files remain easier to access across different devices, which is helpful when working on content, educational materials, and clinic-related resources from different locations. Performance has been reliable during my regular use, and file access generally feels smooth. The platform has enough important features for storage, file organization, collaboration, file sharing, and resource management without feeling overly complicated. Integration felt straightforward, and I have not needed customer support often. Overall, LucidLink helps me keep content files, educational resources, documents, and work materials more accessible and better organized during daily work.
It allows me to keep educational materials, content resources, and related documents available when needed without spending extra time searching through different storage locations. This makes it easier to work with ongoing content projects and keep important resources organized.
It also helps me access files from different devices and locations while keeping folders and materials structured in one workspace. Having content files, documents, and resources available in a more organized way helps reduce manual file management and makes day-to-day work smoother. Overall, LucidLink helps me keep work resources easier to access, better organized, and more convenient to manage during regular use.