LucidLink - Enterprise

What do you like best about the product?

LucidLink allows seamless access to large files stored in the cloud without the need for full downloads. Its streaming technology is fast, reliable, and enables collaboration on high-resolution media files with minimal latency, making remote teamwork much more efficient.

What do you dislike about the product?

Occasionally, performance can be affected by lower bandwidth connections, and some advanced configuration options require technical knowledge. Initial setup may take some time for teams unfamiliar with cloud streaming workflows.

What problems is the product solving and how is that benefiting you?

LucidLink solves the challenge of accessing and collaborating on large files remotely without the need to download them completely. Previously, working with high-resolution media or large datasets required significant storage space and time-consuming transfers. With LucidLink, files are streamed in real time, enabling immediate access and seamless collaboration. This reduces delays, improves team productivity, and allows multiple users to work simultaneously on the same files without version conflicts or performance issues.

What do you like best about the product?

I liked being able to use a free platform to develop a triage call tree for my staff.

What do you dislike about the product?

It was difficult to get the arrows to go the correct direction and learn how to use the platform. After playing with it a while I was able to get the hang of it. Not sure I will use it much in the future. I am not asked to produce this type of material often.

What problems is the product solving and how is that benefiting you?

Showing our secretarial staff how to proceed with triage calls coming into the office. Our manager wanted a simple clear direction for our staff to follow.

What do you like best about the product?

LucidLink is an extremely useful application that manages all the digital files and content in this, helps to do documents collaboration easily.
The storage offered by this software is great, can store or safe variety of documents and almost all the file types are supported in this.
The security features of this software are amazing, all the files or business important documents kept in it are safer end to end, also you can use this app for sharing the documents with your team mates or with your clients for business collaboration. It is quick tool and easy also.
There is one best feature that you can set credential for specific users that those people can only open or view the files imported in this software others will be restricted.
One feature that I love the most about LucidLink is that multiple users can have access to the documents available or saved in this software, but this software offers a wonderful feature that if one person is editing or modifying the document than other can't working on that specific folder or document. This feature helps to keep the documents from getting corrupted special if the files are uploaded on cloud.
LucidLink is an solid solution or outstanding one place to keep , track and even manage your important business documents and also you can save and analyze your clients details too in this.

What do you dislike about the product?

There is no downside present in this particularly which we don't like, as the app is wonderful and made our workflow of managing the business data and docs to manage at one place.

What problems is the product solving and how is that benefiting you?

LucidLink has provided us a one place solution for keeping our documents saved and tracked here in it. We have been able to do project collaboration with our clients. Using LucidLink to send the files easily and safely with our other team members and also with the organizations that we have collaborated.

What do you like best about the product?

It is an extremely useful tool for remote professional teams that need immediate access to resources and project folders, as it updates in real time. This, combined with the plugin you can install through Creative Cloud, which blocks the permission to edit when someone else has the project open and prevents it from being corrupted. In general, Lucidlink has helped speed up some processes within my company, as well as serving as a storage place for important resources; therefore, it is a tool we use daily for our organization. Best of all, it was not difficult at all to migrate from our previous storage program to Lucidlink, being able to make the change in just 1 day.

Additionally, Lucidlink's technical support responds quickly and solves problems efficiently.

What do you dislike about the product?

Mainly, a lot of vital information for the smooth and trouble-free use of Lucidlink is somewhat hidden or difficult to understand for the average person. For example, for many months my team had problems with cache storage space: despite believing they had unpinned all the files they weren't using, they kept seeing that they had 100GB occupied, and they had no choice but to keep increasing and increasing the cache space infinitely. When they went online to look for solutions, they couldn't find them or simply didn't understand the steps, as many technical terms are used.

Both this and the way to view the list of pinned files, or clearing the cache, are vital actions that the average user should be able to perform without the need for extensive research and technical knowledge.

What problems is the product solving and how is that benefiting you?

Lucidlink solves problems such as waiting times to receive a file, or not having access to projects when the owner is not active. This helps me complete tasks more efficiently and also be more at ease when I'm off work hours, because I know that if necessary, another colleague can make adjustments to my projects if needed.

Also, being part of a company dedicated to creating advertisements for various clients (each with a different aesthetic), it is very useful to have access to the resources of other editors who work with the same client as I do, because I can not only reuse some of their creations, but also understand their workflows and techniques to learn and apply them myself.

What do you like best about the product?

The ease with which you can share files in real-time with your entire team from anywhere in the world. I use it daily for my work and I think it's the best option for working remotely. It is very easy to use, you just need a good internet connection.

What do you dislike about the product?

From time to time, the connection fails for a few seconds despite having good internet, but since I have the files pinned, I don't have any problems.

What problems is the product solving and how is that benefiting you?

LucidLink helps me a lot to access files from the cloud that I work with daily. I can be editing a video in Premiere and then pass it to my colleague in Argentina, without any problem.