Sold by: Pegasystems
Deployed on AWS
With Pega Platform for Workflow Automation, organizations automate end-to-end workflows or modernize and retire legacy systems on a single, AI-driven platform delivering faster outcomes, lower operating costs, and scalable, cloud-ready operations in as little as 90 days.
Overview
With the Pega Platform, operations and IT leaders gain a unified foundation to automate work, modernize legacy applications, and orchestrate AI-powered workflows across the enterprise.
Included in this offer:
- Pega full as-a-Service experience with an entire Route to Live supporting application life cycles from development to testing to go-live.
- Pega's leading Platform for Workflow Automation, including Pega GenAI for Workflow Automation, empowering organizations from design to runtime with trusted AI capabilities.
Automate end-to-end work.
Design and run intelligent workflows that orchestrate low-code automation, AI agents, rules, integrations, and decisioning across dozens of systems. This approach is commonly applied to complex operations in financial services, insurance claims and underwriting, healthcare administration, public sector case management, telecommunications service operations, and manufacturing workflows.
Transform and retire legacy systems fast.
Leverage Pega GenAI Blueprint to ingest legacy process documentation, data, and logic, and rapidly reimagine them as modern, cloud-ready workflows. This Blueprint-led approach enables accelerated retirement of non-Pega legacy systems such as legacy BPM, CRM, mainframe-based workflows, and Lotus Notes reducing risk versus traditional rip-and-replace programs across regulated and asset-intensive industries. Connect front- and back-office experiences.
Embed workflows into any channel web, mobile, chat, email, voice, and partner systems supporting customer and employee journeys such as digital servicing in banking and insurance, patient and member interactions in healthcare, constituent services in government, order and service management in communications, and shop-floor-to-office processes in manufacturing.
Unlock efficiency at enterprise scale.
Optimize throughput and cost with intelligent work prioritization, routing, SLA management, real-time reporting, and predictive insights helping teams across operations-heavy industries resolve issues before they escalate and maximize resource utilization.
Deploy AI you can trust.
With Pega Predictable AI™, automation and self-service are governed by workflows, policies, and business rules, ensuring AI decisions are transparent, auditable, and aligned to enterprise intent, a critical requirement in regulated industries such as financial services, insurance, healthcare, and the public sector.
Accelerated Time-to-Value
Pega Platform for Workflow Automation includes a standardized accelerated motion designed to demonstrate value quickly:
- Transformation Test Drive to prove modernization of a selected legacy application using Blueprint.
- 90-day go-live to deploy production workflows.
- A roadmap to fully retire legacy systems, migrate data to the cloud, and scale automation across additional use cases.
This approach reduces transformation risk while creating a repeatable path to long-term modernization.
Highlights
- 95% straight-through-processing in fraud operations at Lloyds Banking Group
- +25% customer conversion & +30% customer satisfaction across EV test drives at Ford
- +40% NPS with double the throughput in estate settlement processing at Wells Fargo
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Workflow Automation | Workflow Automation up to 120,000 cases per year. | $150,000.00 | |
Workflow Automation | Workflow Automation up to 250,000 cases per year. | $300,000.00 | |
Workflow Automation | Workflow Automation up to 500,000 cases per year. | $575,000.00 | |
Workflow Automation | Workflow Automation up to 1,000,000 cases per year. | $1,100,000.00 |
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As defined in terms, or as required by applicable law
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Pega customers can gain access to support resources through our community support, with documentation and expert resources here: https://community.pega.com/ Global Customer Care: https://msp.pega.com or Contact us over the phone at: https://community.pega.com/support/contact
Global Customer Care: https://msp.pega.com or Contact us over the phone at:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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