Sold by: PegasystemsÂ
Deployed on AWS
With the Pega for Workflow Automation Accelerated, organizations can go from slow, manual, legacy processes to scalable, AI-infused operations which deliver superior customer outcomes for less.
Overview
With Pega Platform, operations leaders have a unified platform which enables them to:
Transform fast: leverage AI to turn legacy systems into new, cloud-ready workflows in seconds with Pega BlueprintÂ
Automate everything Drive processes which orchestrate dozens of low-code AI & automation capabilities.
Connect front- &; back-office: embed workflows into any channel arming customers and employees with the outcomes they need across web, mobile, chat, email, voice, and more.
Unlock efficiency at scale: maximize resource utilization and solve issues before they occur with intelligent work prioritization routing, SLA management, reporting and more.
Unleash AI they can trust: With Pega Predictable AI agents enable self-service and automation with AI which takes cues from governed workflows, not from their own ideas.
Operations leaders across industries trust Pega to power their transformation.
Pega for Workflow Automation enables enterprises with everything they need to see value in 90-days and jumpstart lasting transformation.
Highlights
- 95% straight-through-processing in fraud operations at Lloyds Banking Group
- +25% customer conversion & +30% customer satisfaction across EV test drives at Ford
- +40% NPS with double the throughput in estate settlement processing at Wells Fargo
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Workflow Automation | Workflow Automation Accelerated up to 120,000 cases per year. | $150,000.00 | |
Workflow Automation | Workflow Automation Accelerated up to 250,000 cases per year. | $300,000.00 | |
Workflow Automation | Workflow Automation Accelerated up to 500,000 cases per year. | $575,000.00 | |
Workflow Automation | Workflow Automation Accelerated up to 1,000,000 cases per year. | $1,100,000.00 |
Vendor refund policy
As defined in terms, or as required by applicable law
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Pega customers can gain access to support resources through our community support, with documentation and expert resources here: https://community.pega.com/ Global Customer Care: https://msp.pega.com or Contact us over the phone at: https://community.pega.com/support/contactÂ
Global Customer Care: https://msp.pega.com or Contact us over the phone at:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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