Overview

As a modern IT administrator, you know how challenging and time-consuming managing multiple-device platforms can be. Fortunately, FileWave is here to help. FileWave makes managing day-to-day tasks more efficient, saving IT teams valuable resources so you can focus your time where it matters.

Our exclusive Self-Healing and FileSet technology makes software distribution easy. It allows you to automatically screen and repair compromised software. Our cutting-edge software solution enables you to update your devices remotely. Plus, you can pack and distribute content effortlessly from one convenient platform.

FileWave gets your Endpoint Operations done! Efficiently.

We offer a free 30-day trial with unlimited access to all features.

Highlights

Cross-platform support - Simplify device management by administrating your macOS, iOS, Windows, Chrome, and Android devices - all in one platform. Manage, deploy, remediate, and patch devices from anywhere in the world.
Powerful customization - Whether your users are located on premise or remote, you can personalize everything they experience when starting their new device. Define what applications are installed or upgraded under what conditions using Windows MSI, Apple PKG, or custom file packages.
Unrivaled customer service - We are proud to provide our customers with the fastest and most personalized customer support in the industry. Our solution engineers offer various training options to ensure that our customers feel confident when using FileWave.

Details

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Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

FileWave

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

12-month contract (1)

Info

Dimension	Description	Cost/12 months
FileWave Billing Unit	FileWave	$2,500.00

Vendor refund policy

No refunds

Legal

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Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

FileWave Foundry

Knowledge Base

Community Forum

Support

Vendor support

We are proud to provide our customers with the fastest and most personalized customer support in the industry. Our solution engineers offer various training options to ensure that our customers feel confident when using FileWave.

Support Portal is accessible at: https://help.filewave.com/

Professional Services at:

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AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Customer reviews

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Ratings and reviews

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19 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Education Management

Powerful and efficient

Reviewed on Aug 25, 2022

Review provided by G2

What do you like best about the product?

It is pretty detailed oriented and provides lots of features that other MDMS may not have. The multi-platform support is very helpful for managing various devices in one centralized location.

What do you dislike about the product?

As of now there is very little Linux support. Sometimes the platform can get confusing but once you pass those hurdles, it becomes much easier to maneuver and work with.

What problems is the product solving and how is that benefiting you?

It allows for our various IT members to monitor and support all our devices and locations. The platform also makes deployment and provisioning very simple and efficient.

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Education Management

Filewave is very easy to use. It works on Windows, Macs, iOs and more. Their support has been great!

Reviewed on Aug 24, 2022

Review provided by G2

What do you like best about the product?

The ease of use of the interface. Easier

What do you dislike about the product?

The Reports aren't always concise. hard to use

What problems is the product solving and how is that benefiting you?

We use it for inventory and pushing programs to endpoints.

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Kevin R.

LOVE FileWave

Reviewed on Aug 24, 2022

Review provided by G2

What do you like best about the product?

It does what is supposed to do and does it well!!

What do you dislike about the product?

Nothing I do not like about FileWave. It has been a time and personnel saver!!

What problems is the product solving and how is that benefiting you?

Managing iPads for 6th - 12th grade students could be a big ordeal but, FileWave makes it so easy. Time spent to profile and onboard devices is minimal compared to other options.

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Russell O.

Filewave is a great product

Reviewed on Aug 18, 2022

Review provided by G2

What do you like best about the product?

Filewave has all of the functionality I'm looking for and the price makes this a good value.

What do you dislike about the product?

I'm not a fan of the browser-based software Filewave is moving to. It looks like I'll be losing some functionality and a lot of familiarity.

What problems is the product solving and how is that benefiting you?

Filewave has given us an easy way to control our 1:1 iPad program for our school district. We've been a customer of Filewave for years. When the pandemic and iPads had to stay at home for all grades, we were ready.

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Mikael S.

FileWave is a great system for managing computer and devices.

Reviewed on Jun 28, 2022

Review provided by G2

What do you like best about the product?

One of the best features of FileWave is that FileWave has the ability o work on file level, so if you need to swap one file, or just make changes in a file there is no need to repackage and send out the whole package again.
This also makes it pretty easy to make customisasions in installations to meet your needs.

What do you dislike about the product?

There is no web app with full functionality today but soon there is.
For Europe there is no cloud solution right now what I am aware off, hope there will be one soon

What problems is the product solving and how is that benefiting you?

Have inventory for all machines and divices on the same place.
One system to manage all in a similar way is awsome

Recommendations to others considering the product:

Compare all products you can find out there. And remeber, just because some spends a lot on PR it isn't sure that is the best product for your needs.

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