Overview
Gluent Data Platform's capabilities can help accelerate your migration to the cloud without any code rewrite. Our software helps you accelerate your data's transformation to cloud-native formats through transparent rewrites and offloading to supported Big Data backends, like Cloudera or Snowflake. For many customers taking that first step into the world of cloud, Gluent can offer you the support and services you need to manage and maintain your Gluent Data Platform environment without the learning curve or personnel needs through our managed support offering, Gluent-as-a-Service (GLaas).
With Gluent-as-a-Service, Gluent's engineers receive access to your environment to help take care of all the essentials with your Gluent Data Platform environment. We'll take care of patching, maintenance, high availability and disaster recovery planning, and more, for a simple, all-inclusive monthly price. You'll have access to a dedicated support team of engineers, Gluent experts, and technical advisors for your data platform of choice. We'll assist with troubleshooting, administration, and other tasks as needed.
GLaaS Common Operations
- Gluent Data Platform administration and problem troubleshooting
- Manage Gluent Data Platform modifications and growth
- Create service requests for Oracle, AWS, etc in context to Gluent Data Platform operations
- Apply one-off Oracle and/or Cloudera bug fix and security updates
Recurring Tasks
- Monthly review of system resources
- Daily Gluent Data Platform monitoring
- Weekly task reporting and readouts
Contact us today to learn more about Gluent-as-a-Service and how we can help you with your cloud transformation!
Highlights
- Gluent Data Platform managed services allow you, as the customer, to focus on strategically valuable transformation work for your business.
- 24/7/365 availability of support engineers, as well as configuration of High Availability and Disaster Recovery for your Gluent Data Platform environment.
- Fully managed patching and maintenance for your Gluent Data Platform environment.
Details
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You'll receive a dedicated team of Gluent contacts you can reach out to for assistance with your Gluent Data Platform environment. You'll be able to reach out via phone or email anytime.
For any pre-sales questions or support, you can always email us at info@gluent.com .