Sold by: CloudKeep
Business-hours support and system administration for Amazon EC2, ECS, and RDS workloads. 30-minute SLA, runbook-driven remediation, and DevOps expertise on demand.
Overview
CloudKeep AWS Managed Support acts as your fractional SRE team for key AWS services — including Amazon EC2, Amazon ECS, and Amazon RDS.
We monitor Amazon CloudWatch alarms, respond to incidents within 30 minutes, and use runbooks to quickly remediate common infrastructure issues: EC2 lifecycle events, ECS service recovery, and RDS failovers. Our team performs system administration tasks, log analysis, and configuration checks to keep your environment healthy.
For more complex needs — like infrastructure changes (Terraform, CloudFormation), CI/CD pipeline updates, or deep debugging — we offer clear hourly estimates so you get predictable costs without sacrificing agility.
Highlights
- AWS-Centric Operations – Monitoring & triage for Amazon EC2, ECS, and RDS environments.
- Fractional SRE & DevOps – Business-hours response with system administration and CloudWatch-driven runbooks.
- Predictable & Flexible – Flat monthly cost plus hourly add-ons for major changes or projects.
Details
Sold by
Categories
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Support Email: support@cloudkeep.io Support Hours: Monday–Friday, 8 AM–5 PM (Eastern Time) SLA: 30-minute initial response to CloudWatch alarms or operational incidents affecting EC2, ECS, or RDS.
Buyers can expect runbook-driven fixes for common issues and clear communication when additional engineering work is needed (quoted hourly before proceeding).