Overview

Product video
odern cloud environments generate overwhelming operational complexity, forcing SRE, DevOps, and Security teams to spend critical hours manually sifting through fragmented telemetry across isolated tools. OrionIQ by Logz.io solves this human bottleneck by deploying specialized, autonomous AI agents designed to serve as an intelligent first line of defense. Powered by OrionIQ Semantics, the platform dynamically maps your environment's topology and context while proprietary LLM compression processes vast datasets without standard processing latency. By integrating directly with tools like Jira, Slack, PagerDuty, and native AWS services, OrionIQ unifies disconnected operational workflows into a clear, actionable picture.
From proactive anomaly detection to automated incident triage, OrionIQ bridges the gap between raw data and resolution. The platform's autonomous AI agents continuously reason through investigative playbooks, executing root cause analysis up to 7x faster and reducing manual troubleshooting efforts by 75%. Enterprise safety remains paramount: built-in guardrails, rigorous output validation, and optional human-in-the-loop approvals ensure predictable, safe, and controlled execution across critical production systems. Additionally, leveraging adaptive anomaly detection alongside Amazon Bedrock allows teams to identify subtle "slow burn" issues - such as resource creep and memory leaks - long before they degrade end-user experiences.
Ultimately, OrionIQ transforms incident response from a reactive fire drill into a streamlined, automated workflow. Platform and infrastructure engineering teams experience 3.5x faster system recovery times, standardized shift rotation processes, and a drastic reduction in alert fatigue. By automating routine monitoring and investigative toil, OrionIQ empowers organizations to safeguard production stability while freeing high-value engineering talent to focus on innovation and strategic initiatives.
Highlights
- Autonomous AI Agents for Rapid Incident Response: Deploy specialized AI agents that reason through playbooks to automate monitoring, alert triage, and root cause analysis. Eliminate human bottlenecks and achieve 3.5x faster system recovery and 7x faster RCA by correlating telemetry across siloed cloud and IT operations environments.
- Proactive Anomaly Detection & Contextual Telemetry Correlation: Powered by OrionIQ Semantics™ and proprietary LLM compression, OrionIQ builds a real-time environment topology to process massive observability datasets without processing latency. Integrates with Amazon Bedrock to provide adaptive anomaly detection that flags "slow burn" issues before end users are impacted.
- Enterprise-Grade Safety & Unified Operational Automation: Safely automate incident response with built-in guardrails, output validation, and optional human-in-the-loop approvals. Seamlessly integrates with Jira, Slack, and PagerDuty to automatically enrich tickets with root cause data, delivering a 75% reduction in manual troubleshooting for SRE, DevOps, and Security teams.
Details
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Pricing
Dimension | Description | Cost/month |
|---|---|---|
1 Million Tokens | 1 million tokens processed by OrionIQ AI Agents. | $10.00 |
Vendor refund policy
All fees are non-refundable.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Logz.io provides enterprise-grade customer support to ensure seamless deployment, rapid agent configuration, and continuous operational success with OrionIQ.
Support Channels & Contact:
Support Email: help@logz.io
Security & Compliance Email: security@logz.io
Documentation & Help Center: https://docs.logz.io
In-App Support: Submit tickets or initiate live support chats directly within the Logz.io platform interface.
Support Tiers & Availability:
Documentation & Knowledge Base (24/7/365): Full access to complete setup guides, agent management documentation, API references, and troubleshooting resources.
Technical Ticket Support: Available across all paid tiers via email and portal ticketing with rapid response times based on severity.
Live Chat Assistance (Up to 24/7): In-app live chat support during business hours or 24/7 coverage for elevated support packages (Gold and Enterprise tiers).
Dedicated Customer Success: Enterprise customers receive dedicated Customer Success Managers and technical onboarding engineers for architecture guidance, custom agent playbook optimization, and regular operational reviews.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.