OrionIQ by Logz.io deploys autonomous AI agents to serve as an intelligent first line of defense across modern cloud, observability, and IT operations environments. By dynamically correlating telemetry, executing investigative playbooks, and performing rapid root cause analysis, OrionIQ eliminates operational toil and human bottlenecks. SRE, DevOps, and Security teams can achieve 3.5x faster system recovery and a 75% reduction in manual troubleshooting backed by enterprise-grade safety guardrails.
Modern cloud environments generate overwhelming operational complexity, forcing SRE, DevOps, and Security teams to spend critical hours manually sifting through fragmented telemetry across isolated tools. OrionIQ by Logz.io solves this human bottleneck by deploying specialized, autonomous AI agents designed to serve as an intelligent first line of defense. Powered by OrionIQ Semantics, the platform dynamically maps your environment's topology and context while proprietary LLM compression processes vast datasets without standard processing latency. By integrating directly with tools like Jira, Slack, PagerDuty, and native AWS services, OrionIQ unifies disconnected operational workflows into a clear, actionable picture.
From proactive anomaly detection to automated incident triage, OrionIQ bridges the gap between raw data and resolution. The platform's autonomous AI agents continuously reason through investigative playbooks, executing root cause analysis up to 7x faster and reducing manual troubleshooting efforts by 75%. Enterprise safety remains paramount: built-in guardrails, rigorous output validation, and optional human-in-the-loop approvals ensure predictable, safe, and controlled execution across critical production systems. Additionally, leveraging adaptive anomaly detection alongside Amazon Bedrock allows teams to identify subtle "slow burn" issues - such as resource creep and memory leaks - long before they degrade end-user experiences.
Ultimately, OrionIQ transforms incident response from a reactive fire drill into a streamlined, automated workflow. Platform and infrastructure engineering teams experience 3.5x faster system recovery times, standardized shift rotation processes, and a drastic reduction in alert fatigue. By automating routine monitoring and investigative toil, OrionIQ empowers organizations to safeguard production stability while freeing high-value engineering talent to focus on innovation and strategic initiatives.
Highlights
Autonomous AI Agents for Rapid Incident Response: Deploy specialized AI agents that reason through playbooks to automate monitoring, alert triage, and root cause analysis. Eliminate human bottlenecks and achieve 3.5x faster system recovery and 7x faster RCA by correlating telemetry across siloed cloud and IT operations environments.
Proactive Anomaly Detection & Contextual Telemetry Correlation: Powered by OrionIQ Semantics™ and proprietary LLM compression, OrionIQ builds a real-time environment topology to process massive observability datasets without processing latency. Integrates with Amazon Bedrock to provide adaptive anomaly detection that flags "slow burn" issues before end users are impacted.
Enterprise-Grade Safety & Unified Operational Automation: Safely automate incident response with built-in guardrails, output validation, and optional human-in-the-loop approvals. Seamlessly integrates with Jira, Slack, and PagerDuty to automatically enrich tickets with root cause data, delivering a 75% reduction in manual troubleshooting for SRE, DevOps, and Security teams.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a single usage-based dimension. You pay per 1 million tokens processed by the OrionIQ AI Agents. Tokens measure the AI processing volume, covering both the input you send and the AI's response. Your cost scales directly with how many tokens the agents process. There are no separate tiers or instance sizes to choose from. You buy the volume you expect to use under a contract term, and billing tracks against actual token consumption.
Top-of-mind questions for buyers
What exactly counts as a token, and does it include both my input and the AI's output?
A token is a unit of AI processing, roughly 750 words per 1,000 tokens. Billing counts both the prompt you send (input) and the AI agent's response (output). You are billed in units of 1 million tokens processed by the OrionIQ AI Agents.
Besides tokens, does an agent invocation trigger a separate charge?
An invocation is counted each time an AI Agent is triggered, whether by an automated alert or an API call. This listing meters your consumption in units of 1 million tokens processed. Pricing may vary based on the specific agent and usage, so confirm details with the vendor.
How does my bill change as the AI agents process more data?
Cost scales directly with token volume. The more prompts and responses the agents process, the more 1 million token units you consume. There are no fixed tiers or instance sizes. You commit to an expected volume under a contract, and consumption tracks against that. Contact the vendor for volume discounts.
Request a private offer to receive a custom quote.
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Logz.io provides enterprise-grade customer support to ensure seamless deployment, rapid agent configuration, and continuous operational success with OrionIQ.
In-App Support: Submit tickets or initiate live support chats directly within the Logz.io platform interface.
Support Tiers & Availability:
Documentation & Knowledge Base (24/7/365): Full access to complete setup guides, agent management documentation, API references, and troubleshooting resources.
Technical Ticket Support: Available across all paid tiers via email and portal ticketing with rapid response times based on severity.
Live Chat Assistance (Up to 24/7): In-app live chat support during business hours or 24/7 coverage for elevated support packages (Gold and Enterprise tiers).
Dedicated Customer Success: Enterprise customers receive dedicated Customer Success Managers and technical onboarding engineers for architecture guidance, custom agent playbook optimization, and regular operational reviews.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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