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    Listing Thumbnail

    Answer and Act: Gen AI-Powered Chatbot

     Info
    Sold by: TTEC Digital (formerly VoiceFoundry) 
    This next-generation Chatbot powered by AWS Generative AI (Bedrock, Titan, SageMaker) reduces the need for extensive pre-planned topics or flows, offering more adaptability by enabling conversations through Large Language Models (LLMs).
    Request private offer
    Listing Thumbnail

    Answer and Act: Gen AI-Powered Chatbot

     Info
    Sold by: TTEC Digital (formerly VoiceFoundry) 
    Request private offer

    Overview

    Traditional chatbots rely on heavily structured conversations, pre-planned outcomes, and lack the breadth of knowledge to answer new or emerging topics.

    Answer and Act: Gen AI-Powered Chatbot converses using AWS Generative AI, and can determine fallbacks that include API calls, invoking other system integrations, and retrieving from existing knowledge bases.

    This is an evolution of traditional chatbots by reducing the need for extensive pre-planned topics or flows, and offering significantly more adaptability by enabling conversations against data the LLM has access to. It consolidates technology stacks by bringing them together under a single autonomous chatbot.

    Our Answer and Act: Gen AI-Powered Chatbot leverages AWS Generative AI services to provide customer-facing responses based on knowledge bases and chains this together with the ability to passively capture important data that then is used to dynamically fill required parameters in forms being completed, or requests to other systems' API's.

    Highlights

    • Next-gen Chatbot that converses using AWS Generative AI services

    Details

    Sold by
    TTEC Digital (formerly VoiceFoundry) 
    Categories
    Contact Center 
    Generative AI 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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