GovConnect for Public Sector: Digital DMV Salesforce Solution

Government motor vehicle agencies face rising service expectations and legacy constraints. Deloitte's GovConnect Digital DMV solution helps agencies deliver a modern experience that meets residents where they are across web and mobile while reducing operational strain. Built on Salesforce, the solution enables secure identity, guided service flows, and proactive notifications that keep constituents moving.

Beyond the front end, GovConnect connects to the American Association of Motor Vehicle Administrators (AAMVA) and state systems to automate verification and data exchange for transactions such as National Motor Vehicle Title Information System (NMVTIS), State Pointer Exchange Services (SPEXS), and Social Security Online Verification (SSOLV). Configurable workflows support renewals, registrations, payments, and document intake with robust audit trails and role-based controls.

Deloitte brings deep public sector experience to plan, implement, and scale Digital DMV. Our delivery accelerators, change management, and training help your teams adopt new ways of working while our security patterns align to state compliance and cloud standards.

This is a professional services engagement to configure and deploy GovConnect on Salesforce (not included), which can be purchased separately through the AWS Marketplace. Salesforce's Hyperforce infrastructure architecture runs on AWS services to provide a compliant, scalable, secure, and reliable platform tier.