cPanel & WHM Hosting Control Panel for AlmaLinux 9 - BYOL

What do you like best about the product?

easy to use
secure
easy to install
number of features and compatible with many thirdparties

What do you dislike about the product?

Prices are a bit high and cpanel and whmcs prices increases almost every year and this is not sustainable for us resellers.

What problems is the product solving and how is that benefiting you?

automated monitoring, i barely login to my admin account everyday, And emails are secured

What do you like best about the product?

Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place

What do you dislike about the product?

The "help" documentation is designed like a wormhole, each step has linked explanations that take the reader further and further away from the instructions you wanted to read, ending up lost and stuck

What problems is the product solving and how is that benefiting you?

Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place

What do you like best about the product?

mature web hosting control panel, widely recognized for its broad feature set and consistent performance in managing Linux-based hosting environments. The interface is organized into logical sections, which simplifies navigation for both novice and experienced users. Key technical features include:
• File Management: The File Manager enables direct upload, editing, and organization of files, reducing the need for external FTP clients. FTP account management and active connection monitoring are integrated, with options for anonymous FTP (though this can introduce security risks).
• Email Administration: The panel supports the creation and management of multiple email accounts, with built-in tools for spam filtering, autoresponders, and webmail access. Email-related DNS records (SPF, DKIM) can be configured directly from the dashboard.
• Domain and DNS Tools: Adding addon domains, subdomains, and redirects is straightforward. The DNS Zone Editor offers granular control over DNS records, supporting complex configurations from a single interface.
• Database Management: MySQL database creation and management are handled through both a dedicated interface and phpMyAdmin integration, with backup and restore options available for data protection.
• Security Features: SSL/TLS certificate management, password-protected directories, IP blocking, and hotlink protection are accessible without requiring command-line intervention. Two-factor authentication is available for enhanced account security.
• Automation and Software Installation: Softaculous integration allows one-click installation of popular applications like WordPress, while cron job scheduling automates routine tasks.
• Resource Monitoring: Real-time metrics for CPU, bandwidth, and storage usage are available, alongside access logs and error tracking utilities.
• Backup and Restore: Users can perform manual or scheduled backups, with a step-by-step Backup Wizard to facilitate recovery operations.

What do you dislike about the product?

There are several areas where cPanel falls short, especially for users with advanced requirements or those sensitive to operational costs:
• Pricing: The cost of cPanel licenses has increased substantially in recent years. For hosting providers and end users alike, these recurring fees can become a significant portion of overall infrastructure expenses, sometimes exceeding the cost of the server itself.

• Resource Consumption: cPanel can be resource-intensive, particularly on lower-end VPS or shared hosting environments. This overhead may impact site performance when server resources are already constrained.

What problems is the product solving and how is that benefiting you?

cPanel has addressed several operational challenges common in our web hosting context:
• Centralized Management: By consolidating file, email, domain, and database management into a single interface, cPanel reduces the need for multiple tools or command-line expertise.
• Operational Efficiency: Routine tasks such as site creation, email setup, SSL installation, and backups are automated.
• Scalability: With WHM integration, managing multiple accounts and services across a server is practical and organized.
• Security Posture: Built-in security tools help enforce best practices, such as SSL deployment and access restrictions.
• Disaster Recovery: Regular backup and restore capabilities provide a safety net against data loss or failed updates.

Despite its strengths, the increasing costs, support limitations, and resource demands mean cPanel is no longer the default choice for our hosting scenario.

What do you like best about the product?

Love how easy it is to use and manage servers with.

What do you dislike about the product?

Support, it's gone into the toilet. We purchased a new cPanel license from the cPanel store but our cPanel ID won't let us sign in or send a support request. I've tried all channels but can't get to anyone. I'm regretting not using a different panel like Directadmin or another

Update, I had to resort to Facebook messenger to get this resolved.

What problems is the product solving and how is that benefiting you?

Makes managing servers easy but support is the worst its ever been.

What do you like best about the product?

Easy Software Installation
Comprehensive Feature Set
Backup and Restore Tools
Multi-User Access with WHM

What do you dislike about the product?

Cpane/WHM Licensing Costs Have Increased

What problems is the product solving and how is that benefiting you?

Managing Multiple Services in One Place
Manual Website and CMS Setup
SL and Security Configuration