Overview
Based on the Armis platform, NYX offers a comprehensive value proposition to its customers by providing a cybersecurity solution that addresses industry-specific challenges. In any industry, the interconnection of devices and systems is essential for operational efficiency, from production to distribution. Armis' proposal stands out in several key aspects:
Complete Visibility of IT, IoT, and OT Devices: In a company, IoT, OT, and IT devices are essential to monitoring and controlling production, logistics, and product quality. Armis provides complete visibility into these devices, identifying each on the network and detecting any anomalies or potential threats.
Efficient IoT, OT, and IT Asset Management: Effectively managing IoT devices is crucial to maintaining business continuity in the beverage industry. Armis enables centralized management of these assets, ensuring optimal functioning and facilitating seamless security updates.
Proactive Protection and Threat Response: Cyber threats can disrupt production or compromise product quality. Armis offers proactive protection, identifying and mitigating risks before they become problems and a rapid and effective response to possible incidents.
Regulatory Compliance and Data Security: In the beverage sector, regulatory compliance is essential. Armis helps meet data privacy and security regulations, protecting sensitive information and ensuring compliance with specific industry standards.
Highlights
- The CMDB technological solution that NYX offers is the Armis platform, which has the ability to integrate at least the following technologies: • Antivirus/ antispam/ antiphishing • Network Security Devices (IPS, IDS etc) • DLP • Monitoring tools • Patch management tools • Firewalls • MDM • PAM • Webfiltering • Any other that generates value
- The CMDB technological solution that NYX offers is the Armis platform, which has the capacity to support different platforms such as: • Operating Systems (Windows, Linux, Mac OS, Android, IOS, etc.) • Virtualization • Telecommunications • Middleware • Web Servers • Application servers (Any) • Cloud (AWS) • Database managers (MS SQL) • Mobile devices (Android and IOS) • OT Equipment (HMI's, PLC's, Engineering Machines, etc.)
- NYX's CMDB technological solution is the Armis platform, a SAAS (Non-on-premise) platform. There is only one environment, which is the production environment. Test/demo environments are available for any configuration.
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Vendor support
NYX's customers are entitled to enterprise technical support from Armis. NYX provides 24/7/365 technical support to customers to ensure Armis works appropriately and helps them optimize their deployment.
Deliverables • Technical support by phone and email
NYX Responsibilities • Provide 24x7x365 technical support • Provide technical support through telephone or email • Prioritize customer service requests - Urgent requests will receive almost immediate support - Routine requests may be supported the next business day, depending on the availability of technical support resources • Provide customers with a support ticket number for tracking
Client Responsibilities • Contact support via an approved method • If you use email, use the company email address to verify access to this service • Provide customer support ticket number if available • Provide troubleshooting support if the issue may be related to a Customer integration
Terms and Conditions • NYX reserves the right to limit support to authorized contacts in the escalation matrix provided by the customer.
email: Support@nyx.mx
Software associated with this service
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