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You pay for this voice service based on usage. A Call Connection Charge applies each time a call connects. On top of that, you pay a per-call charge drawn from one of 20 rate options. Each rate reflects a different call type or destination, so the charge that applies depends on the specific call you place. Costs add up as you make more calls, so your total scales with your call volume across the applicable rates.
Top-of-mind questions for buyers
What does the Call Connection Charge cover, and how is it different from the per-call rate charges?
The Call Connection Charge applies once each time a call successfully connects. It is separate from the per-call rate charge. The rate charge then meters the actual call based on its type or destination. Both charges apply together on a single connected call.
Why are there 20 different call charge rates, and how do I know which one applies?
Each of the 20 rate options maps to a different call type or destination. The rate that applies depends on the specific call you place. You pay under the matching rate for that call, not across all rates at once.
How do the connection charge and rate charges combine to form my total bill?
For each connected call, the Call Connection Charge adds to one applicable per-call rate charge. These combine per call, then sum across all your calls. Your total scales with call volume and the mix of destinations or call types you use.
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no refunds - subscription charges are on usage - there is no pre-pay charge
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