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    CIS Hardened Image STIG on Amazon Linux 2

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    Deployed on AWS
    AWS Free Tier
    This product has charges associated with the pre-built hardening to the CIS Benchmarks™ and recurring maintenance. The CIS Hardened Images® are hardened in accordance with the associated CIS Benchmarks, an industry best practice for secure configuration. Reduce cost, time, and risk by building your AWS solution with CIS AMIs.
    4.2

    Overview

    The CIS Hardened STIG Image on Amazon Linux 2 is a pre-configured image built by the Center for Internet Security (CIS®) for use on Amazon Elastic Compute Cloud (Amazon EC2). It is a pre-configured, security-hardened image that aligns with the robust security recommendations, the CIS Benchmarks, making it easier for organizations to meet regulatory requirements. Not only is this image pre-hardened to the CIS Benchmarks guidance, but it is also patched monthly in alignment with the updates from the software vendor. Key Benefits

  • Enhanced Security: Mitigates risks like malware, denial of service, and authorization issues by following globally-recognized secure configuration guidance to support your cloud security posture management (CSPM) program.
  • Compliance Readiness: Helps your organization comply with PCI DSS, FedRAMP, DoD Cloud Computing SRG, FISMA, select NIST publications, and more.
  • Faster Deployment: Pre-configured according to CIS Benchmarks, allowing you to deploy secure virtual machine images.
  • Consistency Across Environments: Ensures consistent security configurations across development, testing, and production environments, reducing drift and compatibility risks.
  • Cost Efficiency: Lowers remediation efforts, reduces attack surface, and minimizes business loss from security incidents.
  • Easier Maintenance: Regular updates ensure that your systems are always in line with the latest security standards and software patches. Guidance from the DoD Cloud Computing SRG indicates that CIS Benchmarks are an acceptable alternative when DISA STIGs are not available. DISA STIGs are configuration standards for DoD Information Assurance (IA) and IA-enabled devices/systems. Launching an image that is hardened according to the CIS STIG Benchmark recommendations provides the ability to easily implement CIS guidance and DISA STIG at once. No packages are installed on or removed from this image outside of those already present on the base image or as recommended in alignment with the corresponding CIS Benchmark recommendations. To demonstrate conformance to the CIS Amazon Linux 2 STIG Benchmark, industry-recognized hardening guidance, each image includes an HTML report from CIS Configuration Assessment Tool (CIS-CAT® Pro). Each CIS Hardened Image contains the following files:
  • Base_CIS-CAT_Report.html - this provides a report of CIS-CAT Pro run against the instance before any change is made by CIS (e.g., software updates, CIS hardening).
  • basevm.txt - this provides a list of the packages resident on the instance prior to any change being made by CIS (e.g., software updates, CIS hardening).
  • CIS-CAT_Report.html - this provides a report of CIS-CAT Pro run against the instance after the corresponding CIS Benchmark was applied to the image.
  • Exceptions.txt - this provides a list of recommendations that are not applied because the configuration of those recommendations may inhibit the use of this image in this CSP, require environment-specific expertise, or hinder the integration of this image with CSP services or extensions.
  • afterhardening.txt - this provides a list of packages resident on the instance after the corresponding CIS Benchmark was applied to the image. These reports are located in /home/CIS_Hardened_Reports. For customized pricing options or private offers, reach out to us at . To learn more or access the corresponding CIS Benchmark, please visit or sign up for a free account on our community platform, CIS WorkBench, .
  • Highlights

    • Hardened according to a Level 2 CIS Benchmark that is developed in a consensus-based process and that is accepted by government, business, industry, and academia.
    • Helps with compliance to PCI DSS, FedRAMP, DoD Cloud Computing SRG, FISMA, select NIST publications, and more.
    • Pre-configured to align with industry best practices that are developed and supported by CIS, this image has hardened account and local policies, firewall configuration, and computer-based and user-based administrative templates.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    AmazonLinux 2

    Deployed on AWS
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    Pricing

    CIS Hardened Image STIG on Amazon Linux 2

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.
    If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier  for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier  for more details.

    Usage costs (632)

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    • ...
    Dimension
    Cost/hour
    t3.medium
    Recommended
    $0.022
    t2.micro
    $0.02
    t3.micro
    $0.022
    dl1.24xlarge
    $0.06
    u-3tb1.56xlarge
    $0.06
    r5.2xlarge
    $0.026
    g3.16xlarge
    $0.06
    x1e.16xlarge
    $0.06
    p3.2xlarge
    $0.026
    r6in.24xlarge
    $0.06

    Vendor refund policy

    Refunds through AWS are not available at this time. You will only be billed for actual time of instance use. As with all CIS security products, our aim is always 100 percent customer/member satisfaction.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    NA

    Additional details

    Usage instructions

    Once the instance is running, connect using SSH. Use "ec2-user" as the username. Immediately apply latest security updates after launching the instance.

    Support

    Vendor support

    Questions, feedback, and support accessing CIS-developed AMIs is provided by contacting

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Collaboration & Productivity

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Security Hardening Standard
    Pre-configured image aligned with CIS Benchmarks Level 2 security recommendations and configuration guidance
    Compliance Validation
    Includes CIS Configuration Assessment Tool (CIS-CAT Pro) reports for demonstrating security conformance
    Security Configuration
    Hardened account and local policies, firewall configuration, and administrative templates with consensus-based security controls
    Patch Management
    Monthly software updates aligned with vendor patch release cycles to maintain security standards
    Reporting Mechanism
    Comprehensive HTML and text reports documenting system configuration before and after hardening process
    Cryptographic Compliance
    FIPS 140-2 certified kernel and cryptographic modules with out-of-the-box compliance
    Security Patch Coverage
    Comprehensive security updates for over 23,000 open source packages across Ubuntu Universe repository
    Compliance Hardening
    Integrated hardening profiles from CIS and DISA-STIG security implementation guidelines
    Kernel Security
    FIPS-certified kernel with ongoing security updates for cryptographic components
    Security Tooling
    Ubuntu Security Guide (USG) for automated compliance and security configuration management
    Security Hardening
    "Configured with Security Technical Implementation Guides (STIG) Benchmark High to enhance system security posture"
    Operating System Compatibility
    "Optimized Amazon Linux 2 distribution configured for compatibility with Amazon Elastic MapReduce (EMR)"
    Compliance Standard
    "Meets Defense Information System Agency (DISA) configuration standards for system hardening"
    Security Configuration
    "Implements advanced security settings to improve overall system protection"
    Platform Optimization
    "Pre-configured Linux image with specialized security and performance configurations"

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.2
    25 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    52%
    44%
    4%
    0%
    0%
    25 AWS reviews
    HemantKumar7

    Seamless cloud integration has simplified operations and consistently reduced maintenance effort

    Reviewed on Feb 01, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I have been using Amazon Linux  for the last six years.

    My main use case for Amazon Linux  is that I have set up EC2  machines for our production environment, and we are using Amazon Linux where we have integration with AWS  services such as SSM, ECS, and Lambda.

    A specific example of how I use Amazon Linux in our production environment is that we have launched an EC2  machine containing the latest Amazon Linux image, and we don't need to purchase a license as it is fully managed by AWS . We don't need to pre-install tools such as AWS CLI, as some agents are already included within Amazon Linux.

    I would add that we will directly integrate the ISIS machine over that using Amazon Linux.

    What is most valuable?

    One of the best features Amazon Linux offers is integration with AWS services such as ECS, Lambda, SSM, and regular security updates by AWS, along with long-term support and maintenance. We can also use package management as AWS provides update packages inside Amazon Linux, and performance, networking, and I/O patterns are also properly tuned, with no license fees for software we are using inside Amazon Linux as it is officially supported by AWS.

    Out of the features I mentioned, I find myself relying most on security and updates, as package management is also available, meaning you don't need to update packages regularly, and performance-wise, there are no network issues.

    Regarding the features, I have already mentioned compatibility with AWS tooling, where you don't need to install AWS CLI and some agents inside the EC2 machine since they are pre-installed and there are no fees as it is officially supported by AWS. Performance is good, with no need to focus on security and updates, as regular updates and patches are managed by AWS.

    Amazon Linux has positively impacted my organization as we have set up production microservices requiring integration with Amazon Linux and AWS cloud workloads, providing us with peace of mind since we don't need to worry about security issues.

    Specific outcomes showing how Amazon Linux has helped my organization include reduced costs and improved reliability, as we don't need to worry about license fees since it's fully managed by AWS. Performance-wise, there are no network issues.

    What needs improvement?

    I see there's less focus on general purpose in Amazon Linux, with a limited community ecosystem compared to Ubuntu  or Fedora, and some third-party tools may be missing from the official repos, with Amazon Linux 1 and 2 differing.

    I chose a rating of 8 out of 10 because there are times when package availability is an issue, as some third-party tools may be missing from the official repo, requiring us to enable extra repos or compile from source to update the package.

    For how long have I used the solution?

    I have been working in my current field for around 8 plus years.

    What do I think about the stability of the solution?

    Amazon Linux is stable.

    What do I think about the scalability of the solution?

    Amazon Linux's scalability allows it to be scaled at runtime.

    How are customer service and support?

    The customer support for Amazon Linux is good, as I can raise a support ticket and connect with the support team.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution; we started with Amazon Linux.

    How was the initial setup?

    Amazon Linux is deployed in my organization on the AWS private cloud.

    We use AWS as our cloud provider.

    I purchased Amazon Linux through the AWS Marketplace .

    What was our ROI?

    We have seen a return on investment with Amazon Linux through optimization and integration with AWS services, which saves a lot of time and avoids focusing on security and patch updates as it is managed by AWS. Performance-wise, there are no network issues.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that we don't need to pay for licensing costs as it is fully managed by AWS, and setting up the EC2 machine containing Amazon Linux is not that costly.

    Which other solutions did I evaluate?

    Before choosing Amazon Linux, I did not evaluate other options since we are continuously using AWS and just set up Amazon Linux.

    What other advice do I have?

    My advice to others looking into using Amazon Linux is to definitely go with it, as you don't need to worry about different AWS service integrations or security patch updates, which are managed by AWS, and there are no licensing costs as it is fully supported by AWS. I gave this product a rating of 8 out of 10.

    reviewer2799726

    Secure, optimized environment has supported cost savings and reliable monolithic deployments

    Reviewed on Jan 27, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I normally use Amazon Linux  for monolithic applications or websites as a web server. Amazon Linux  helps me run those monolithic applications or web servers by allowing us to install NGINX  or HTTPd using the package managers, RPM. Amazon Linux provides a secure, stable, and high-performance environment that is optimized for the AWS  ecosystem itself. It features deep AWS  services integration, long-term support, and performance tuning for EC2 , making it a reliable choice for monolithic applications.

    I normally use Amazon Linux for containerized applications as well, such as EKS. As node groups in EKS, we use Amazon Linux AMIs. Since it is reliable, secure, and gives long-term support from Amazon AWS itself, it serves our needs well.

    What is most valuable?

    Considering the best features Amazon Linux offers, I would say the security and reliability stand out. The operating system has been optimized by AWS itself, so it is highly optimized. There are various pre-installed AWS tools inside it. It is Graviton  optimized for Arm-based workloads and has security by default with enhanced security, lifecycle, and deterministic updates. Upgrades are also good in this offering. It is cost-effective and works well with the modern toolchain.

    Regarding those features, Amazon Linux benefits my day-to-day work by enhancing creativity and content generation with visuals in slides, video productions, and it is quite time-saving.

    Regarding how Amazon Linux has impacted my organization positively, it helped us mostly with the costing part. Beyond that, the security posture has improved, which is always a big challenge in larger organizations.

    Using Amazon Linux gives us a pay-as-you-go model, paying for fewer resources instead of a large upfront investment in hardware servers. I have seen various case studies which have helped save a lot of costs. Regarding security, I have seen very few incidents related to Amazon Linux. There are various kernel issues which we face in other operating systems, but not in Amazon Linux.

    What needs improvement?

    While VM images exist in other virtualization platforms, Amazon Linux is primarily designed for EC2  itself. Expanding official support for on-premise and hybrid scenarios would improve the flexibility for companies with multi-cloud setups. Additionally, expanded package repositories for third-party software would be beneficial. Compared to Ubuntu  or Red Hat, Amazon Linux has smaller communities and fewer third-party repositories. Documentation examples could be improved by providing more real-world, varied use case examples rather than just command references.

    Amazon Linux should be easily upgradable. From Amazon Linux 2 to Amazon Linux 2023 requires a complete migration, as there is no direct in-place upgrade path. Having an easier upgrade path for migrating from one version to another would be really helpful. Standardized Yum behaviors would also help because Amazon Linux 2023 defaults to DNF, while Amazon Linux 2 was established using Yum workflows. This creates minor compatibility hurdles. Although we can use Yum, it would be better if those behaviors were standardized. Minor improvements could also be made regarding an enhanced terminal experience.

    I did not rate Amazon Linux as a perfect ten because of the upgrade path and standardizing the package behaviors. The improvements I needed in Amazon Linux included the upgrade path, standardizing the package behaviors, and support for third-party software. That is why I rated it nine instead of ten.

    For how long have I used the solution?

    I have been using Amazon Linux for the past seven years.

    What do I think about the stability of the solution?

    In my experience, Amazon Linux is stable. I have not faced any issues with stability.

    What do I think about the scalability of the solution?

    In my experience, Amazon Linux's scalability is not an issue. I have not faced any issues with that.

    How are customer service and support?

    The experience with customer support for Amazon Linux was very good. I interacted with them a couple of times and they were very helpful.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, I was on a private cloud setup where we used to use Ubuntu  or Red Hat as per the customer requirements. Later on, I switched to Amazon Linux because of its security and compatibility and everything else it offers.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing was really good. The cost is comparatively less, and since there is no license involved when we are using it within AWS itself, the setup was also quite simple. Overall, it was a good experience.

    What about the implementation team?

    I took Amazon Linux from the Marketplace itself.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was really good. The cost is comparatively less, and since there is no license involved when we are using it within AWS itself, the setup was also quite simple. Overall, it was a good experience.

    Which other solutions did I evaluate?

    I have not explored any other options because Amazon Linux itself has a lot of options and features which really helped me with my applications deployment and everything else. If I wanted to explore alternatives, I would have considered Ubuntu, which is also similarly very good.

    What other advice do I have?

    Most of what I would recommend relates to the security, performance, compatibilities, and support of Amazon Linux that I mentioned earlier. My advice is to not perform in-place upgrades. Try to identify the differences that exist between Amazon Linux 2 and 2023 before upgrading. I rated this product nine out of ten overall.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Sanooj Mananot

    Robust cloud platform has delivered secure, high‑performance workloads with lower operating costs

    Reviewed on Jan 27, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Amazon Linux  is to run my production environment in a robust, scalable operating system. I have a SaaS platform where we run all our servers in Amazon, and we use Amazon Linux  as the operating system that serves all our servers to our customers.

    What is most valuable?

    Being a SaaS platform, we need to ensure the security of the platform that we are running, and Amazon Linux provides the latest and greatest patches with all the packages included, making it easier for us to manage. The best features Amazon Linux offers include a very good package management system where we can quickly install everything, and the packages are compatible and very performant with Graviton  processors. Graviton  is even cheaper, but we do not have much expertise on running things on Arm processors, so we rely on the operating system, which abstracts us from the Arm processor to the application. Amazon Linux helps us do that, and the performance is so high on these servers. They are fine-tuned in such a way that it can use the best out of the hardware. Amazon Linux has positively impacted our organization. We were running on normal servers which were expensive, and we moved to Graviton servers. If we had used any other operating system, there might have been many packaging issues with the modules that we are using, the classes, the objects, and other components. Amazon Linux comes with all the packages required to run on Graviton, which helped us reduce our cost. We were able to achieve almost 30% more improvement in performance on the servers and almost 10% reduction in cost.

    What needs improvement?

    Amazon Linux is currently available mostly in Amazon, but I would like to see it available outside as well. Amazon last provided some security patches that were not very fast, which was one reason I did not rate it higher, along with a few things, such as some particular versions of Python that are not readily available in Amazon Linux.

    For how long have I used the solution?

    I have been using Amazon Linux for almost four years.

    What do I think about the stability of the solution?

    We have Amazon Linux servers which we have not restarted for almost three years, and the operating system is very robust. Once we received a security patch from Amazon through proactive updates, and we had to update it. Amazon Linux is stable.

    What do I think about the scalability of the solution?

    Amazon Linux is highly scalable.

    Which solution did I use previously and why did I switch?

    Previously, we were using CentOS , and we switched to Amazon Linux for better reliability and continuous support, as Amazon Linux was also a Fedora flavor.

    What was our ROI?

    I have seen a return on investment. As I mentioned earlier, we were able to increase the performance by at least 10 to 20% and also reduce the cost by up to 10%.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for Amazon Linux is that it was decent, and in fact, it was good.

    Which other solutions did I evaluate?

    Before choosing Amazon Linux, I evaluated CentOS  as an option.

    What other advice do I have?

    My advice to others looking into using Amazon Linux is that if you are moving to Graviton servers, Amazon Linux would be the best option, as you will get almost all the packages right away in Amazon Linux. I give this review a rating of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Vivek Nambiar

    Optimized performance and tight cloud integration have delivered secure, low‑cost app deployments

    Reviewed on Jan 23, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Amazon Linux  is deploying Java microservice applications, Python applications, and .NET applications. I chose Amazon Linux  most of the time because my platform and infrastructure are hosted in Amazon, so the compatibility is fine with Amazon Linux while using Amazon.

    I deploy applications on Amazon Linux by writing scripts in the user data script and deploying the web application from there.

    Amazon Linux is deployed in my organization in a private cloud where we deploy everything.

    What is most valuable?

    The best features Amazon Linux offers include optimized performance and tight AWS  integration. SELinux is enabled on Amazon Linux and performs automatic security patching and CVE fixes. Critical vulnerability fixes and those security features have helped me significantly. The integration with AWS  CLI, Cloud-init, and services such as SSM Agent and CloudWatch agent has been useful.

    Amazon Linux has positively impacted my organization primarily by providing cost savings, as we do not want to spend on the OS portion.

    What needs improvement?

    Amazon Linux can be improved by integrating other cloud features so that other cloud providers can also use Amazon Linux. GCP and Azure  could benefit from Amazon Linux compatibility as well.

    For how long have I used the solution?

    I have been using Amazon Linux for seven years.

    What was our ROI?

    I have saved approximately five percent.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing includes working on multiple other vendor licenses for the software licensing portion. The setup cost involves initial migration planning and related activities.

    What other advice do I have?

    Amazon Linux cost is free to use, which provides significant cost optimization benefits that we always leverage. My advice to others looking into using Amazon Linux is to use it and save your cost. I would rate this product nine out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Anastasiya Sousa

    Running secure, automated workloads has reduced costs and simplifies cloud-native operations

    Reviewed on Jan 22, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Amazon Linux  was running production workloads, primarily using it to host backend services for the company and web applications on EC2  instances while helping DevOps with several tasks, one related to QA, as a QA Analyst and QA Engineer.

    I hosted a production REST API backend on EC2  using Amazon Linux  which handled user authentication and core transactions for a customer-facing web application, and it scaled reliably using AWS Auto Scaling  and load balancing.

    Using Amazon Linux delivered ROI in several practical ways, notably eliminating OS licensing costs, saving thousands of dollars per year compared to licensed enterprise Linux options, and reducing operational effort with an estimated 25 to 30% reduction in OS-related operational work due to AWS-native defaults and predictable updates.

    What is most valuable?

    Amazon Linux fit very naturally into our automation and security practices, regularly used with infrastructure as code and automated provisioning, which made it easy to spin up consistent environments across development, staging, and production, aligning closely with AWS  best practices.

    The strongest features of Amazon Linux are its tight AWS  integration, security, and long-term stability, with one of the biggest advantages being how well it integrates with AWS services out of the box.

    The tight AWS integration of Amazon Linux made my day-to-day operations much simpler and more reliable, as IAM  roles work seamlessly at the OS level, eliminating the need to manage static AWS credentials on instances, which improved security and reduced configuration effort when deploying new EC2 instances or scaling automatically.

    Another feature I found very useful in Amazon Linux is its predictable and well-curated package ecosystem, with stable and tested repositories for AWS environments reducing dependency issues and making system updates safer in production, along with smooth integration with automation and containerized workloads.

    What needs improvement?

    While Amazon Linux worked very well overall for us, there could be a few areas for improvement. For instance, the package ecosystem compared to more community-driven distributions like Ubuntu , where some packages can lag slightly behind in terms of versions, occasionally requiring extra effort when newer language runtimes or tools were needed.

    For how long have I used the solution?

    I have been working in my field as a manual tester and then moved into automated testing for seven years in total, performing and executing test cases on some freelance platforms.

    What do I think about the stability of the solution?

    Amazon Linux is very stable, especially for long-running production workloads on AWS, having been able to run it on production EC2 instances for extended periods with minimal issues.

    What do I think about the scalability of the solution?

    Amazon Linux scales very well, especially when used in AWS-native environments, working seamlessly with AWS Auto Scaling  and load balancing to scale from a small number of instances to dozens or more during traffic spikes without needing OS-level changes.

    How are customer service and support?

    Amazon Linux customer support is generally good, understanding that support is structured through AWS support plans and official documentation, relying on AWS for issues directly related to Amazon Linux behavior on EC2, with timely and helpful responses for performance, updates, or AWS integration issues.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have not used any other solution before Amazon Linux.

    What was our ROI?

    Using Amazon Linux delivered ROI in several practical ways, notably eliminating OS licensing costs, saving thousands of dollars per year compared to licensed enterprise Linux options, and reducing operational effort with an estimated 25 to 30% reduction in OS-related operational work due to AWS-native defaults and predictable updates.

    What's my experience with pricing, setup cost, and licensing?

    The pricing and licensing model of Amazon Linux is one of its biggest advantages, having no additional licensing cost and no per-core and per-instance OS fees, making cost planning straightforward by only paying for the underlying AWS infrastructure.

    Which other solutions did I evaluate?

    Before choosing Amazon Linux, I evaluated a few alternatives, specifically considering Ubuntu  Server, Red Hat Enterprise Linux , and CentOS .

    What other advice do I have?

    I would advise that if you are planning to run workloads on AWS, Amazon Linux is a strong and practical choice, best suited for AWS-native, cloud-first architectures where tight integration with AWS services, security, and long-term stability matter. I would rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
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