Sold by: Capita
Streamlines invoice and payment processing, reducing errors and delays in collections or payouts, and thus improving cash flow and supplier relationships.
Overview
Capita’s Accounts Payable and Receivable service streamlines invoice processing and payment management for public sector organisations, reducing errors, accelerating processing times and improving cash flow. By automating invoice capture, validation, matching and approvals, the service ensures suppliers are paid accurately and on time while receivables are collected more efficiently, strengthening financial control and supplier relationships.
Using intelligent workflows, real‑time tracking and robust audit trails, the service significantly cuts manual effort, enforces key financial policies such as “No PO, No Pay”, and delivers consistently high compliance with public sector financial regulations. Proven outcomes include faster invoice‑to‑payment cycles, near‑perfect on‑time payment rates, reduced staffing requirements and improved visibility across payables and receivables - freeing finance teams to focus on higher‑value activities.
Highlights
- Faster, more accurate invoice and payment processing - Automates invoice capture, matching and approvals to significantly reduce processing times, eliminate errors and ensure suppliers are paid accurately and on time.
- Improved cash flow and financial control - Optimises receivables and payables scheduling, enforces controls such as “No PO, No Pay”, and provides full audit trails to strengthen compliance with public sector financial regulations.
- Reduced operational effort with higher compliance - Cuts manual workload through intelligent workflows and real‑time tracking, enabling finance teams to operate more efficiently while achieving consistently high on‑time payment and compliance rates.
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Contact us for more information: marketplace-sales@capita.com
Software associated with this service
By Kore.ai
Kore.ai AI for Service equips your customer service organization with agentic AI that automates interactions and assists human agents in real time. AI agents do the heavy lifting, resolving repetitive issues, pulling data from systems, and guiding conversations, so your team can focus on more complex needs. The platform supports omnichannel experiences, integrates easily, and delivers measurable gains in efficiency, speed, and satisfaction.