Overview
Qlik Cloud removes server maintenance, but a tenant still needs daily care: reloads fail, capacity fills up, spaces sprawl, and users need help. IPC Global runs that work for you under a clear support tier.
Related AWS Marketplace products: Qlik Cloud Analytics Featuring Answers and Qlik Talend Cloud, both sold by Qlik Technologies Inc in AWS Marketplace. This listing provides tenant administration and support services for a Qlik Cloud Analytics tenant, and the managed data pipelines option relates to Qlik Talend Cloud.
Included in every tier:
- Tenant administration: users, groups, spaces, roles, and identity provider integration.
- Reload and automation monitoring with failure triage.
- Capacity and license usage reporting.
- Governance: space structure, app promotion practices, and periodic access reviews.
- Monthly service report.
Support tiers:
- Essentials: tenant administration and reload monitoring during business hours, with a monthly service report.
- Standard: Essentials plus user support for app consumers and creators, app performance tuning, and a monthly block of enhancement hours.
- Premium: Standard plus extended coverage hours, a named service lead, quarterly roadmap reviews, and a larger enhancement block.
Coverage hours, response targets, and enhancement hours for each tier are defined in the private offer, so they match your tenant size and business needs.
Also available: onboarding of a new or migrated tenant, and managed data pipelines on Qlik Talend Cloud (see our Qlik Talend Cloud Data Integration Services listing).
Qlik Cloud subscriptions are purchased separately, from Qlik or through a Qlik authorized channel. This listing covers IPC Global services only. All engagements are scoped and priced through private offers.
Highlights
- Defined support tiers: Essentials, Standard, and Premium, each with a set scope, with coverage and response targets written into your private offer.
- Proactive operations: reload, automation, and capacity monitoring with triage, not just a ticket queue.
- Governance built in: space structure, access reviews, and app promotion practices that keep the tenant clean as it grows.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
How can we make this page better?
Legal
Content disclaimer
Resources
Vendor resources
Support
Vendor support
The managed service is delivered by IPC Global under the support tier, coverage hours, and response targets set in each private offer. Qlik Cloud subscriptions are supported by Qlik under the buyer's own agreement.
- Sales: https://www.ipc-global.com/contact-us , +1 470-407-9100 option 1
- Support email: support@ipc-global.com
- Support phone: +1 470-407-9100 option 3
- Support portal: https://ipc-global.atlassian.net/servicedesk/customer/portal/3
- Billing: accounting@ipc-global.com , +1 470-407-9100 option 4