Sold by: GupShup Inc
Gupshups SMS offering enables businesses to reach audiences at scale with personalized messaging. From promotional offers and campaigns to mission-critical alerts like OTPs and transaction notifications, Gupshup ensures timely and reliable delivery with a robust prioritization and fallback system that handles peak loads seamlessly.
Overview
Built for the conversational era, Gupshup makes it easy for businesses to create personalized, automated and frictionless experiences across the customer lifecycle. Gupshup Conversation Cloud powers two-way interactions with industry-trained AI agents so businesses can go live faster across all major channels including SMS, WhatsApp, RCS, Instagram, Web, App, and more.
Gupshups SMS offering enables businesses to reach audiences at scale with personalized messaging. From promotional offers and campaigns to mission-critical alerts like OTPs and transaction notifications, Gupshup ensures timely and reliable delivery with a robust prioritization and fallback system that handles peak loads seamlessly.
Enhance your SMS campaigns with advanced capabilities, including trackable URL links for engagement insights, two-way messaging, and support for Unicode and regional languages. Gupshups direct carrier connections across 200+ countries ensure superior delivery with low latency, achieving 95% success rates for OTPs within 10 seconds.
With Gupshup, businesses gain powerful reporting tools to measure campaign effectiveness and optimize performance, while staying compliant with telecom regulations. Tap into comprehensive analytics, secure data management, and customization options to maximize the impact of your SMS marketing and engagement strategies
Highlights
- Reliable and Scalable SMS Platform: Gupshup provides robust SMS solutions for transactional, promotional, and two-way messaging, enabling businesses to engage customers with timely, personalized, and secure communications globally.
- Advanced Campaign Management: Empower your marketing and operations with automated SMS campaigns, real-time delivery reports, and analytics to optimize engagement and measure ROI effectively.
- Regulatory Compliance & Integration: Gupshup ensures adherence to regional regulations like TRAI and GDPR while offering seamless integration with CRMs, ERPs, and other business systems for streamlined messaging workflows.
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Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Message | Price for 10,000 Messages Per Month | $20.00 |
Dimension | Cost/unit |
|---|---|
Per Message Charges | $0.002 |
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By GupShup Inc
By Freshworks Inc.
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Message Delivery and Prioritization
Robust prioritization and fallback system that handles peak loads seamlessly with direct carrier connections across 200+ countries, achieving 95% success rates for OTPs within 10 seconds
Multi-Channel Communication Support
Two-way messaging capabilities across SMS, WhatsApp, RCS, Instagram, Web, and App channels with support for Unicode and regional languages
Campaign Analytics and Reporting
Comprehensive reporting tools and analytics for measuring campaign effectiveness, tracking engagement through trackable URL links, and optimizing performance with real-time delivery reports
Regulatory Compliance Framework
Adherence to regional telecom regulations including TRAI and GDPR with secure data management practices
System Integration Capabilities
Seamless integration with CRMs, ERPs, and other business systems for streamlined messaging workflows
Multi-Channel Messaging Support
Enables customer engagement across website, mobile app, social media channels including WhatsApp, Instagram, and Google Business Messages with live chat, email, and voice capabilities.
AI-Driven Chatbot Deployment
Supports creation and deployment of AI-driven bot experiences across web, native applications, and messaging channels for automated customer interactions.
Intelligent Conversation Routing
Includes skill-based routing and IntelliAssign functionality to automatically distribute conversations based on agent capabilities and availability.
Advanced Analytics and Reporting
Provides advanced dashboard with team performance reports, agent availability reports, CSAT surveys, and conversation analytics for performance monitoring.
Conversation Automation and Context Management
Offers advanced automations, auto-resolve capabilities, live translation, and conversation APIs to maintain context-driven messaging experiences across interactions.
Multi-Channel Message Delivery
Supports SMS, email, rich media messages, web forms, social media, voice recording, video, and natural voice text-to-speech from a unified platform
RESTful API Integration
Provides RESTful APIs for developers to build custom native integrations and automate triggers, events, and workflows with existing internal applications
Workflow Automation
Enables creation of automated, intelligent communication solutions with scheduling and workflow capabilities across multiple channels
Data Security and Compliance
All data centres are ISO 27001 and ISO 27018 certified for data security and privacy
No-Code Administration Interface
Offers a no-code user admin workspace that enables setup and message delivery configuration within minutes without requiring developer involvement
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