Ramp

What do you like best about the product?

The interface is clean, intuitive and visually appealing. I use it almost daily and the app and the website are both equally productive and capable. For example, the same features are available on both access points. Submitting receipts is incredibly streamlined and there are many ways to submit it while on the go or in the office. Ramp is integrated into the iPhone well with notifications and GPS locating. Customer support can be reached very easily through chats or prompts.

What do you dislike about the product?

When entering in addresses for mileage, there is a confirmation drop down that can be repetitive.

What problems is the product solving and how is that benefiting you?

We have to use Ramp to bill to different payors and different categories and it is excellent at that. It is also great at texting, notifications, and streamlined one-stop expenses .

What do you like best about the product?

I appreciate Ramp for its capability in employee expense tracking using Ramp business cards, which are easy to issue and monitor. The AI assistant features in Ramp are particularly impressive, as they facilitate the precoding of expenses according to which card user is spending and allow for coding according to vendor, thereby simplifying the expense management process. I love that invoices through the Bill pay service sync effortlessly, which streamlines the workflow. The intuitive integration with our American Express bill further enhances efficiency. Additionally, the initial setup of Ramp was flawless, making it a seamless addition to our financial operations. The combination of the card features and free AP services was a compelling reason for our switch to Ramp, as it adds significant value to our expense management processes.

What do you dislike about the product?

I don't like that marking invoices paid in NetSuite doesn't automatically mark them as paid in Ramp. This requires manual intervention which can be cumbersome. Also, I have to split invoices to match one invoice with two different POs for the same vendor. This necessitates creating duplicate invoices with modified identification, which is not efficient and could lead to data redundancy.

What problems is the product solving and how is that benefiting you?

I use Ramp to streamline invoice processing, automate employee expense tracking, and ensure compliance, which simplifies my financial management tasks.

What do you like best about the product?

What I appreciate most about Ramp is how it simplifies managing company expenses. It is so easy to use Ramp. The ability to instantly create virtual cards, add funds as needed, and approve spending directly from the dashboard eliminates the hassle of waiting for paperwork to be processed. This not only saves a significant amount of time but also provides a transparent view of where and how money is being spent. The automatic receipt uploads and real-time tracking features are especially useful, as they remove the need to chase down receipts or wonder about the purpose of certain charges. Overall, Ramp streamlines and organizes the entire spending process.

What do you dislike about the product?

There isn’t much to complain about, but a few minor issues do come to mind. Customizing the reports could be more straightforward. New users sometimes feel unsure about which card or budget to select when they first log in, which can cause a bit of confusion. However, these are just minor learning-curve challenges. Overall, this is still a significant improvement over how we managed expenses in the past.

What problems is the product solving and how is that benefiting you?

Ramp has significantly simplified our spending management, particularly because our corporate office is located far from most of our employees. Previously, providing staff with funds for supplies or minor purchases often resulted in delays, reimbursements, or waiting for someone at the office to process requests. With Ramp, we can now instantly create virtual cards, allocate funds, and approve expenses immediately—eliminating the need for back-and-forth emails or unnecessary waiting.

Additionally, Ramp has improved our budget control, as all transactions update in real time. Managers are able to monitor spending, set limits, and track receipts without having to follow up repeatedly. Overall, Ramp has made the entire process faster, more transparent, and much less stressful for everyone involved.

What do you like best about the product?

I really appreciate the drag and drop feature in Ramp; it simplifies handling invoices significantly, making it an incredibly efficient tool for managing my accounts payable tasks. I also enjoy the reminder emails, which help me stay on top of tasks that require attention. Furthermore, I'm impressed with the ability to split bills, not just limited to credit cards, which provides flexibility in financial management. Overall, Ramp offers an ease of use that stands out, providing a straightforward and effective approach to managing expenses.

What do you dislike about the product?

{"I have issues with the AI in Ramp, as it tends to change documents after I've entered them and modifies bank account details without prompt.","The removal of the drag-and-drop feature for specific documents like W9s, COIs, or Waivers is a significant inconvenience because it makes the process more time-consuming.","I find Ramp's report generation capabilities limited, which forces me to continue using Daxko for necessary reports that I can't produce in Ramp."}

What problems is the product solving and how is that benefiting you?

I find Ramp simplifies accounts payable with its drag-and-drop feature and integrated invoicing, but encounter issues with AI changing documents and limitations on document types I can upload.

What do you like best about the product?

Efficient and linked to QB so easy for accounting

What do you dislike about the product?

nothing special, perhaps the card limits shuld be better explained

What problems is the product solving and how is that benefiting you?

clear follow up on our account spending