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    SuiteCRM on Ubuntu 24.04 LTS by Masiro Software Cloud LLC

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    Deployed on AWS
    AWS Free Tier
    This product has charges associated with it for automated deployment, security hardening, first-boot credential generation, system optimization, and support services provided by Masiro Software Cloud LLC.

    Overview

    Open image

    This is a repackaged open source software product wherein additional charges apply for professional support, enterprise security hardening, automated deployment configuration, performance optimization, and ongoing maintenance services provided by Masiro Software Cloud LLC.

    WHAT YOU ARE PAYING FOR

    • Professional AMI configuration and optimization
    • Security hardening with SSH hardening and UFW firewall
    • Automated first-boot deployment scripts
    • Unique credential generation per instance
    • Technical support for deployment and configuration

    ABOUT SUITECRM

    SuiteCRM is the world's leading open-source CRM platform, trusted by thousands of organizations worldwide. It provides a comprehensive suite of sales, marketing, and customer service tools including contact management, lead tracking, opportunity pipeline, email campaigns, reporting, and workflow automation. The software is free and open-source under the AGPL license.

    TECHNICAL SPECIFICATIONS

    Complete production-ready stack:

    • SuiteCRM 8.9.3 (Latest Stable)
    • Ubuntu 24.04 LTS with 5 years security support
    • Apache 2.4 with mod_rewrite and optimized configuration
    • PHP 8.3 with OPcache and required extensions
    • MySQL 8.0 with security hardening
    • Composer 2.x for dependency management
    • Certbot pre-installed for free SSL certificates

    AUTOMATED DEPLOYMENT

    Zero-configuration first boot setup:

    • Unique database user and password generated per instance
    • Unique administrator credentials created automatically
    • All services started and configured
    • System fully operational within 2-3 minutes of launch

    ENTERPRISE SECURITY HARDENING

    • UFW firewall pre-configured for ports 22, 80, and 443
    • SSH root login disabled with key-only authentication
    • MySQL access restricted to localhost only
    • No hardcoded passwords or shared default credentials
    • All credentials stored securely in ~/credentials.txt

    GETTING STARTED

    1. Launch an EC2 instance from this AMI
    2. Allow ports 22, 80, and 443 in the security group
    3. Select an SSH key pair and launch
    4. Wait 2-3 minutes for first-boot to complete
    5. SSH in and run: cat ~/credentials.txt
    6. Open http://instance-ip/index.php  and sign in

    RECOMMENDED INSTANCE TYPES

    Testing and small teams: t3.small or t3.medium Medium organizations: t3.large or t3.xlarge Large deployments: t3.2xlarge or larger

    SSL CONFIGURATION

    sudo certbot --apache -d yourdomain.com Certificate auto-renewal configured automatically.

    SYSTEM REQUIREMENTS AND DEPENDENCIES

    • Minimum instance type: t3.small (2 vCPU, 2 GB RAM)
    • Minimum storage: 20 GB EBS volume recommended
    • An EC2 key pair is required for SSH access
    • Ports 22, 80, and 443 must be open in the security group
    • This product uses EC2 IMDSv2 during first-boot to retrieve instance information. No external packages are downloaded at launch. All software is pre-installed in the AMI.

    PRODUCT LIMITATIONS

    • Single-node deployment without high availability or auto scaling by default
    • HTTPS not pre-configured. SSL certificate must be installed after launch
    • SMTP not pre-configured. Email settings must be configured in SuiteCRM Admin panel after launch
    • OS and application updates are the responsibility of the customer after launch
    • Static IP not included. An Elastic IP is recommended for production use
    • Third-party plugins, CDN, and backup services are not included

    SUPPORT

    Contact: info@masirosoftwarecloud.com  Website: https://masirosoftwarecloud.com 

    ABOUT MASIRO SOFTWARE CLOUD LLC

    Masiro Software Cloud LLC specializes in cloud deployment solutions, delivering production-grade hardened AMIs with professional support and deployment automation services on AWS.

    SUITECRM LICENSE

    SuiteCRM is licensed under the GNU Affero General Public License v3.0 and is free and open-source software. AMI charges apply to the professional configuration, security hardening, automated deployment, and support services provided by Masiro Software Cloud LLC.

    Highlights

    • Production-ready SuiteCRM 8.9.3 on Ubuntu 24.04 LTS with automated first-boot setup, unique instance credentials, and preconfigured Apache/PHP/MySQL stack.
    • Security-focused deployment with key-based SSH access, disabled root login, disabled password authentication, and no shared default customer credentials.
    • Complete open-source CRM platform with sales pipeline, contact management, marketing automation, and reporting - automatically configured and ready in minutes with support from Masiro Software Cloud LLC.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 24.04

    Deployed on AWS
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    Pricing

    SuiteCRM on Ubuntu 24.04 LTS by Masiro Software Cloud LLC

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    SuiteCRM 8
    Optimized SuiteCRM for Enterprise Production - 24/7 Support by Masiro Software Cloud
    $1,000.00

    Vendor refund policy

    Charges are based on actual instance usage. You can terminate your EC2 instance at any time to stop incurring charges. No refunds are provided for partial usage periods. For billing inquiries or disputes, please contact us at info@masirosoftwarecloud.com  before submitting a claim through AWS.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    RELEASE: SuiteCRM 8.9.3 on Ubuntu 24.04 LTS Release Date: March 2026 Prepared by: Masiro Software Cloud LLC

    WHAT IS INCLUDED

    Software versions:

    • SuiteCRM 8.9.3 Community Edition
    • Ubuntu 24.04.4 LTS
    • PHP 8.3 with OPcache and required extensions
    • MySQL 8.0
    • Apache 2.4
    • Composer 2.x
    • Certbot pre-installed
    • UFW firewall pre-configured

    AUTOMATED FIRST-BOOT SYSTEM

    Each instance launch triggers a one-time initialization that:

    • Waits for MySQL to become fully ready
    • Retrieves instance metadata via IMDSv2
    • Falls back to private IP if no public IP is assigned
    • Creates a unique database user with a randomly generated password
    • Updates SuiteCRM configuration with new database credentials
    • Updates site URL with instance public IP
    • Generates admin password hash using SuiteCRM CLI
    • Writes all credentials to ~/credentials.txt (chmod 600)
    • Creates a lock file to prevent re-execution on reboot

    SECURITY CONFIGURATION

    • PermitRootLogin: disabled
    • PasswordAuthentication: disabled
    • MySQL root: auth_socket
    • MySQL bind-address: 127.0.0.1
    • Apache ServerTokens: Prod
    • No hardcoded credentials in AMI
    • No shared default passwords

    KNOWN LIMITATIONS

    • HTTPS not pre-configured. SSL certificate must be installed after launch
    • SMTP not pre-configured. Manual configuration required in SuiteCRM Admin
    • No Elastic IP assigned by default

    OPEN SOURCE NOTICE

    SuiteCRM is free and open-source software licensed under the GNU Affero General Public License v3.0.

    SUPPORT

    Email: info@masirosoftwarecloud.com  Website: https://masirosoftwarecloud.com 

    Additional details

    Usage instructions

    CONNECTING TO YOUR INSTANCE

    After launching, wait 2-3 minutes for first-boot initialization to complete.

    Connect via SSH: ssh -i your-key.pem ubuntu@YOUR_PUBLIC_IP

    Retrieve your credentials: cat ~/credentials.txt

    This file contains your admin username, admin password, and database details.

    ACCESSING SUITECRM

    Open a browser and navigate to: http://YOUR_PUBLIC_IP/index.php

    Sign in with the username and password from credentials.txt. Change your administrator password immediately after first login.

    SECURITY GROUP REQUIREMENTS

    The following inbound ports must be open:

    • Port 22 (TCP) - SSH administration
    • Port 80 (TCP) - Web access
    • Port 443 (TCP) - HTTPS after SSL configuration

    For improved security, restrict port 22 to your own IP address after launch.

    RECOMMENDED INSTANCE TYPES

    Testing and small teams: t3.small or t3.medium Medium organizations: t3.large or t3.xlarge Large deployments: t3.2xlarge or larger

    SSL AND DOMAIN SETUP

    1. Assign an Elastic IP or point your domain DNS A record to the instance IP
    2. Run: sudo certbot --apache -d yourdomain.com
    3. HTTPS will be configured and auto-renewal enabled automatically

    CHECKING SERVICE STATUS

    sudo systemctl status apache2 sudo systemctl status mysql sudo systemctl status php8.3-fpm

    RESTARTING SERVICES

    sudo systemctl restart apache2 sudo systemctl restart php8.3-fpm sudo systemctl restart mysql

    VIEWING FIRST-BOOT LOG

    sudo cat /var/log/suitecrm-first-boot.log

    IMPORTANT NOTES

    • credentials.txt is readable only by the ubuntu user (chmod 600)
    • The first-boot script runs only once per instance. Rebooting will not regenerate credentials
    • Each launched instance receives its own unique credentials
    • Root SSH login is disabled. Always connect as the ubuntu user
    • Password-based SSH authentication is disabled. A key pair is required

    Support

    Vendor support

    Technical support for this product is provided by Masiro Software Cloud LLC.

    Support contact: Email: info@masirosoftwarecloud.com  Website: https://masirosoftwarecloud.com 

    Support scope includes: AMI launch and configuration guidance First-boot initialization assistance Credentials retrieval guidance SuiteCRM web panel access troubleshooting Apache, PHP, and MySQL service checks Deployment best-practice guidance for AWS

    Support scope does not include: Custom SuiteCRM module development Third-party integration debugging Business process consulting or workflow customization Data migration services

    Response times and support availability may vary depending on request complexity and business hours.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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