Overview

For custom pricing, EULA, or a private contract, please contact csg-strategicalliance@csgi.com for a private offer.

CSG Assure is the market-leading Voice and SMS quality testing solution, used by over 150 service providers and enterprises to quickly and easily prove the quality of service across multiple quality indicators, allowing you to monitor and manage customer satisfaction in real-time.

CSG Assure uses active end to end testing, with control of the call termination point, supporting monitoring of critical QoS features such as Mean Opinion Score (MOS), CLI delivery, FAS and DTMF tone support, as well as the integrity of end-to-end SMS delivery.

CSG Assure verifies all of these critical quality parameters in real-time, helping you proactively manage partners, improve customer experience, and secure revenue.

The service is powered by the Assure Global Test Network, CSGs comprehensive test network that covers more than 500 mobile networks. CSG Assure is the industry defacto standard for testing and verification of Voice and SMS based customer communication services in a global business environment.

Highlights

Proactively monitor Voice and SMS quality, from origin to the end subscriber. Take advantage of both outbound and inbound call and messaging verification.
Secure customer satisfaction using proactive testing against CSG Assure global test network covering over 500 networks world wide.
Support use cases like; Fraud Detection and Prevention; Enterprise SMS; 2FA Testing; Contact Center Testing, Inbound and outbound Roaming Testing

Details

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CSG International

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

CSG Assure Voice and SMS Testing

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

1-month contract (1)

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Dimension	Description	Cost/month
1000 Test Units	Number of available test units during a month	$1,500.00

Vendor refund policy

All fees are non-cancellable and non-refundable

Legal

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

CSG Assure Overview

CSG Assure SMS Testing

CSG Assure Voice Quality

Support

Vendor support

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