Sold by: Mycom Global Solutions Ltd
Deployed on AWS
The Assurance Cloud provides Mycom EAA as a SaaS offering, leveraging the advantages of public cloud, providing a future-proof platform that reduces time-to-revenue and increases automation within a predictable subscription
business model, high availability and massive global scalability.
Overview
The Assurance Cloud provides Mycom EAA as a SaaS offering, leveraging the advantages of public cloud, providing a future-proof platform that reduces time-to-revenue and increases automation within a predictable subscription business model, high availability and massive global scalability.
The Assurance Cloud enables the transformation of traditional Network and Service Operations Centers (NOC/SOC) into automated operations centers. It breaks down traditional assurance silos and visualizes, automates and optimizes customer experiences as well as service and network quality across end-to-end hybrid telco and IT networks, by integrating real-time assurance data and functions (service quality and impact management, performance management and fault management) with automation and analytics driven by Artificial Intelligence/ Machine Learning (AI/ML).
The key Assurance Cloud benefits are: -Full assurance system deployment, ready to ingest data, in under 1 hour -Continuous access to the latest assurance features, technologies and systems -Zero infrastructure management and operations overhead -Access to massive AI/ML computing resources for increased automation -Predictable, lower TCO through a flat-fee subscription model -Open API-driven ecosystem/framework-agnostic interoperability with NFV, SDN, virtualization and Telco Cloud vendors -Inclusive access to future 5G, IoT and Enterprise network assurance capabilities -Built-in 4x9s availability with active-active geo-redundancy at no additional cost -Inclusive on-demand elasticity for handling burst workloads -Capability to rapidly on-board multinational, multi-brand operations within a centralized or distributed operating model The highest levels of security protection measures commercially
Highlights
- The Mycom Network Assurance enables CSPs to take control of infrastructure and focus on customers whilst reducing Capex and Opex. The EAA Network Assurance applications control optimization and troubleshooting of network performance, assesses the impact of performance degradations and network outages on end users, introduces new technology in less time with higher quality and identifies the causes of network alarms across both physical and virtualized infrastructures.
- These EAA applications offer cost-effective and proactive management of the quality of services in a digital, virtualized service environment, by enabling key inputs to a Service Operations Center. Mycom helps CSPs to drive SOC priorities by focusing on revenue and experience impacting issues.
- The Mycom Automation Solutions provide CSPs automated process workflows driven by out-of-the-box algorithms and AI, so that mobile, broadband and enterprise services can be efficiently delivered, reducing operational complexity and time-to-market. The solutions enable multi-team efficiencies by auto-correlating performance data and alarms from IT, network, and service domains.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Assurance Cloud Service | Assurance Cloud as a Service | $2,000,000.00 |
Dimensions summary
This listing has one pricing dimension: Assurance Cloud Service, billed in units under a contract. You commit to a quantity of units for the contract term rather than paying per hour or by metered usage. It follows a flat-fee subscription approach, so your cost is set by the number of units you contract. Each subscription includes a tenant service plan covering security updates, software upgrades, and usage reporting. To scale, you add units as your network needs grow. Contact the vendor to size the unit quantity for your deployment.
Top-of-mind questions for buyers
The listing bills in units under a flat-fee subscription. The available data does not define what one unit maps to, such as a monitored network element, subscriber, or tenant. Contact the vendor to confirm how units are counted and how many your network requires.
You commit to a set number of units for the term, and that quantity sets your cost. Adding network resources does not change the bill automatically. To cover growth, you add units. Contact the vendor to adjust your unit quantity as needs expand.
This is a contract with a flat-fee subscription, not hourly or metered billing. You commit to a unit quantity for the term, and your cost stays set regardless of hours run or events processed. This suits continuous, always-on network operations.
mycom.com
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Vendor refund policy
General Policy: No refunds are offered for contracts. Refunds will not be offered for accidental purchases or purchases made by unauthorized users. Billing Errors: Full refunds will be issued for any charges made due to billing errors or technical issues on our end. Process for Requesting a Refund: To request a refund, please contact our customer support team at support@mycom-osi.com .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Mycom is committed to providing world-class technical support to you, our customers and partners who rely on our leading solutions. In addition to local customer-dedicated teams, we have core teams responsible for overall processes and support systems and can also use R&D teams as backup if high-priority issues arise. We offer a range of technical support levels to suit your business needs, including 5/8 and 24/7 services along with extended application monitoring and managed services. Our unique Mycom Support Services offering is built upon years of industry experience and engineering expertise. To log on to our web portal for case management, please go to: https://support.mycom.com/CherwellPortal/ To request a login please email our Support Services team at support@mycom.com . Alternatively, for any support request please call: +44 1753 213 775
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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