Sold by: AuturaÂ
Deployed on AWS
Autura smart dispatching instantly reduces radio traffic for emergency communication centers, speeds up scene clearance for law enforcement, and gets tow operators to jobs faster.
Overview
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How Autura Modernizes Government Towing Operations
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Reduce Tow Response Times by 50%
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90-95% Reduction in Tow-Related Call Volume
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Complete Oversight with Real-Time Visibility
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Live Fleet Tracking and Dispatch Management
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Purpose-Built for Public Safety Agencies
With ARIES Dispatch, agencies can systematically manage tow requests, ensure fair and transparent distribution, automate manual processes, and optimize operations with real-time mobile access.
ARIES Dispatch enables:
- Systematic requests for tows
- Faster time-to-scene
- Fair distribution of tows
- Insights to optimize operations
- Mobile apps
Pricing Note: ARIES Dispatch tiers are based on annual volume of law enforcement-initiated, public safety, and municipal tows. Private property impound (PPI) tows are priced separately within our ARIES Private Property Impound solution. For assistance determining your tier based on tow types, contact sales@autura.com .
Highlights
- Safer Roadways with Faster Tow Response: Clearing roadways quicker, reducing the time law enforcement and tow operators spend on dangerous roadsides by 50%, and reducing risk of secondary crashes and struck-bys.
- Streamlined Communication with Real-Time Location and ETA: Reducing tow-related calls by ~90% and enabling law enforcement and telecommunicators to focus on high-priority incidents.
- Operational Efficiency and Transparency: Smart, fair distribution of tows and actionable insights helping drive better decision making and management of public safety towing programs.
Details
Sold by
Delivery method
Deployed on AWS
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Autura provides 24/7/365 customer support including:
Administrative Support: User management (addition/removal, permissions, password resets), driver management (addition/removal, device management), documentation management (insurance, permits, expiration notifications), and account actions such as suspensions.
Technical Support: Mobile app troubleshooting, ARIES platform troubleshooting and training (all modules), adoption assistance to ensure proper software utilization, and step-by-step walkthroughs.
Dispatch Support: Tow request submission and tracking, real-time tow assistance including driver coordination, communication management between agencies and tow companies, and protocol compliance across all jurisdictions served.
Contact our support team at (877) 787-5006 or partnersupport@autura.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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