Overview
Every organization’s identity landscape is unique. RAAH’s Global Custom Development services address gaps that standard IAM, CIAM, IGA, and PAM platforms cannot fill out-of-the-box. Our development team designs and builds custom integrations, connectors, workflows, and automation that extend the capabilities of your identity environment to support business enablement and digital transformation.
From API-driven automation to advanced role and access governance logic, RAAH ensures your platform adapts seamlessly to your business. Customers benefit from reduced manual effort, improved user experience, and tighter alignment between identity systems and operational requirements.
Highlights
- Custom connectors, workflows, and automations for IAM, CIAM, IGA, and PAM
- API-driven solutions designed to fit unique business requirements
- Accelerated value realization by bridging gaps in standard identity platforms
Details
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Pricing
Custom pricing options
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Vendor support
Each client engagement with RAAH includes dedicated support from an assigned Customer Success Manager (CSM). The CSM ensures services align with client needs and that all workshops, briefings, working sessions, and deliverables meet agreed standards throughout the engagement.
Because these are consulting-based service engagements (advisory, professional, managed support, custom development, and cybersecurity staffing), support is provided in the context of the engagement itself rather than through a stand-alone helpdesk. Customers may direct questions, requests, or coordination needs to their assigned CSM or project team.
For general inquiries related to purchased consulting services, customers may also reach our team at:
Email: awscs@raahtech.com (expected response: 1–2 business days)
When submitting requests by email, please include the request or ticket title in the subject line and use the email body to provide a clear description of the inquiry.
Engagement support is available during normal business hours (Monday–Friday, 9:00 AM – 5:00 PM ET), with escalation paths for critical issues managed through the CSM and project leadership (expected response: 1–3 hours). Any additional service levels or support metrics will be defined in the mutually executed Statement of Work (SOW).
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