Overview
We built this platform to solve a specific problem: running AI Agents in production without the operational headaches that come with serverless glue code and third-party orchestration layers.
The runtime sits directly on Amazon EKS. Messages from end users hit the Pod through an in-process Channel Manager. No Lambda hops, no SQS detours, just a straight path from ingress to the Agent loop. This keeps latency predictable and makes the whole request lifecycle visible in a single trace.
The orchestration engine is ours, not a wrapper around LangChain or AutoGen. It manages tool dispatch, memory retrieval, and LLM calls in one tight loop. Conversation history, Agent configuration, and working memory all land in PostgreSQL on every turn. If the Pod dies mid-response, you pick up exactly where you left off.
Execution is cleanly separated from orchestration through a pluggable Sandbox architecture. The default Sandbox spins up Docker containers with sub-second cold starts. For workloads that need hard isolation (multi-tenant or regulated environments), AgentCore provides Firecracker-backed micro-VMs with hardware-level isolation. Sandboxes are created lazily on the first tool call and automatically reclaimed after idle timeout. Pure-chat workloads consume zero Sandbox resources, and workspace state is persisted to S3 between sessions. The executor itself is roughly 200 lines of Go, small enough to audit in one sitting.
Concurrency is handled per-Pod with database-level session isolation keyed on agentID, accountID, and chatID. Sub-Agent delegation works out of the box, with cascading cancellation and timeout enforcement so runaway tasks do not pile up.
On the integration side, we support Telegram, Discord, Slack, LINE, WeChat, Feishu, and WeCom. Connect a channel, point it at your Agent, and you are live. Most teams get their first Agent into production in under five minutes.
Self-hosted, open source, no phone-home telemetry. If you need to own your Agent infrastructure end to end, this is the stack.
Highlights
- Runs AI Agents directly on Amazon EKS Pods. Messages go from channel ingress to the Agent loop in two hops, no Lambda or queue layers. Pod state is fully externalized to PostgreSQL, so Pods stay stateless, restarts lose nothing, and horizontal scaling is just adding replicas.
- Pluggable Sandbox architecture with two isolation tiers. Docker containers spin up in sub-second for standard workloads. AgentCore delivers Firecracker-backed micro-VM isolation for multi-tenant or regulated environments.Sandboxes are lazily created and auto-reclaimed on idle. You pay only for actual execution.
- Ship your first Agent in under five minutes. Connect any supported channel (Telegram, Discord, Slack, LINE, WeChat, Feishu, WeCom), configure your Agent, and go live. Sub-Agent task delegation, cascading timeout enforcement, and unified in-process tracing are included out of the box.
Details
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Pricing
Dimension | Description | Cost/month |
|---|---|---|
AgentCopilot User Seats | Number of licensed user seats for your AgentCopilot private deployment. Each unit includes 50 user seats. Each seat authorizes one user to access the self-hosted AgentCopilot environment. | $500.00 |
Additional User Seat | Additional user seat license for AgentCopilot. Each unit extends your deployment authorization by one user beyond the base 50 seats. | $10.00 |
Vendor refund policy
All sales are final. No refunds are provided for contract-based purchases. If you experience technical issues or believe you were charged in error, please contact us at zhangyingting@hzcloud.com.cn within 30 days of purchase and we will review your case individually.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Initial release.
Runtime: 1.Runs on Amazon EKS, messages route from channel ingress to Pod in 2 hops 2.No Lambda, no SQS, no external orchestration framework dependencies 3.Orchestration engine manages the full LLM call loop, tool dispatch, and memory retrieval internally
State: 1.All conversation history, Agent config, and working memory persisted to PostgreSQL on every turn 2.Pods are stateless, restarts and scaling events lose nothing 3.Session isolation at DB level: agentID + accountID + chatID
Execution: 1.SandboxExecutor interface with two backends 2.Docker: default, sub-second cold start 3.Firecracker: hard tenant isolation for regulated environments 4.Executor is ~200 lines, single responsibility (exec/file)
Multi-Agent: 1.Sub-Agent task delegation with automatic cascading cancellation 2.Timeout enforcement per delegated task
Channels: 1.WeChat, WeCom, Feishu
Tracing: 1.In-process unified logs, no sidecar or external collector required
Additional details
Usage instructions
- Launch the instance using the recommended instance type
- SSH into the instance: ssh -i your-key.pem ec2-user@<public-ip>
- Access the web interface at http://<public-ip>:18080
- Create an admin account on first visit to start using the application
Support
Vendor support
AgentCopilot support is available via email at zhangyingting@hzcloud.com.cn . Our team provides assistance with onboarding, configuration, and technical issues. Enterprise customers receive priority support with dedicated response times. Documentation and guides are available at our support portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.