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ProServ

Overview

How It Works

We execute our QuickStart Services with consistency to deliver your desired outcomes, including day-one protection and capability adoption. These services are designed to be delivered remotely, but on-site engagements are available. All services include project management from Palo Alto Networks to free up your team during all steps involved in the service execution.

Planning and Discovery

Working in conjunction with your team, our expert consultant will conduct a planning and discovery meeting to establish requirements and provide a Technical Requirements Document (TRD) for your review and approval. The TRD will cover your cloud environment, including:

  • System and integration requirements of your Software NGFW in the public cloud
  • Discussion of access requirements as needed for implementation
  • Preparation of a technical detail-gathering sheet for implementation
  • Documentation and review of technical details

Configuration, Deployment, and Integration

Our consultant will perform an initial remote Software NGFW configuration, including the deployment of the Software NGFW in your AWS Environment. Palo Alto Networks will deploy up to four (4) Software NGFWs and all service parameters for one public cloud provider. Your AWS Environment will be deployed with one of the following procedures:

The NGFWs will be integrated into your existing Panorama™ network security management deployment if you are a Panorama customer. We will configure AWS-specific integrations for VM-Series, including publishing CloudWatch custom metrics and Resource Monitoring with the AWS Plugin for Panorama.

We will review and validate the configuration as well as the state of your Software NGFWs’ integration with third-party services, including a single identity management service and alert notifications in a supported logging and reporting system.

Validation

Once all integration activities are complete, we will work with you to perform validation of the deployed solution. This includes:

  • Policy review of the migrated/implemented rules to confirm they match the requirements set during the engagement.
  • Adoption of best practices for Threat Prevention profiles.
  • Validation of traffic steering/redirection to the Software NGFWs.

As-Built Documentation Delivery and Knowledge Transfer

After deployment, our consultant will provide up to six hours of knowledge transfer with your team to ensure sustained operations beyond the end of the engagement. Additionally, the consultant will share as-built documentation with your team that describes the configuration changes made during the engagement.

Associated Services

*This is an additional service that may be purchased together with this service.

Sold by Palo Alto Networks
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Palo Alto Networks’ Premium Support offering enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security deployment. This support level also gives you access to Security Assurance to assist when a security incident occurs and you need to augment your staff with security experts.

https://www.paloaltonetworks.com/company/contact-support

  • US: 866 898 9087
  • Int'l: +1 408 738 7799
  • EMEA Support: +31 20 808 4600 (Available from all countries)
  • APAC Support: +65 3158 5600 (Available from all countries)
  • Japan Support: +01 2018 4025 (Toll free from Japan only)
  • Australia Support: +1 800 002 378 (Toll free from Australia only)