Forward Deployed Engineering (FDE) by Chaos Gears: Agentic AI on AWS

Chaos Gears Forward Deployed Engineers (FDE) are AI engineers who sit with your business and IT teams and turn a concrete business problem into agentic AI running in production, in your own AWS account. Each FDE works in a pair with a Domain Champion from your side: the person who knows how the work really runs today and who owns the result after handover. Together they map the process, remove handoffs and waiting time, decide which steps belong to code, to an AI agent or to a human, and build the new workflow on Amazon Bedrock AgentCore. You buy a measured business outcome (cycle time, throughput, cost per case), and every engagement ends with a written handover, so your team runs and extends the solution without us. Chaos Gears can run the engagement end-to-end (partner-led) or embed FDEs into an existing customer, AWS or partner delivery team (partner-augmented).

Every engagement follows the same playbook. Discovery (around 2 weeks) shadows people, mines process data and picks the processes where work changes hands most often. Then each process goes through six steps: Map, Redesign, Sort (code, model or human?), Baseline (KPIs measured before anything is built), Build (first in shadow mode next to the current process) and Hand over. A single process build-out takes around 10 working days and is re-measured 2 weeks after go-live. FDEs bring a library of reusable IP: discovery questionnaires, industry playbooks, use-case blueprints and agent harnesses (agent scaffolding, MCP tool integrations, evaluation sets, guardrails and observability). The library grows with every engagement, so the second process is faster and cheaper than the first. Software-heavy parts are delivered with the AI-Driven Development Lifecycle (AI-DLC) using Kiro and Claude Code. Typical scope areas: agentic transformation of back-office and customer-facing processes, intelligent document processing, internal AI assistants on company knowledge, and AI-DLC adoption in engineering teams.

The solution is built on AWS services: Amazon Bedrock (Anthropic Claude, Amazon Nova and other Bedrock models, picked per step for quality, latency and cost), Amazon Bedrock AgentCore (Runtime, Gateway, Memory, Identity, Observability), Amazon Bedrock Knowledge Bases, Amazon Bedrock Guardrails, Amazon Bedrock Data Automation, Amazon Quick, Kiro, AWS Lambda, AWS Step Functions, Amazon S3, Amazon DynamoDB, Amazon OpenSearch Service, Amazon Textract, Amazon CloudWatch, AWS IAM Identity Center, AWS KMS and AWS CDK. Claude models are consumed through Amazon Bedrock on your existing AWS bill, with inference in the AWS Region you choose (including EU Regions) and no training on your data. Chaos Gears is an AWS Premier Tier Services Partner with AWS Competencies in AI (Generative AI and Agentic AI Applications), Data and Analytics, Migration, DevOps, Networking and Security, and an Anthropic partner at Select tier in the Claude Partner Network. Our Data & AI practice (20+ engineers, with a dedicated FDE track) has shipped agentic AI to production for customers in manufacturing, insurance, financial services and healthcare. Chaos Gears is ISO/IEC 27001 and SOC 2 Type 2 certified. Engagements are transacted as private offers on AWS Marketplace with fixed scope, milestones and KPIs agreed upfront; a typical engagement is a 2-week discovery followed by 4 to 14 weeks of process build-outs.