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    Listing Thumbnail

    Quick Start Pack Amazon Connect,Gen AI & Chatbots

     Info
    Sold by: apser 
    A packaged solution for Amazon Connect rapid implementation, featuring generative AI technology and chatbots. It is designed to meet basic and common requirements for setting up an intelligent call center, offering enhanced customer experience, omnichannel engagement, and advanced analytics with easy integration and deployment.
    Request private offer
    Listing Thumbnail

    Quick Start Pack Amazon Connect,Gen AI & Chatbots

     Info
    Sold by: apser 
    Request private offer

    Overview

    Quick Start Pack for Amazon Connect

    A comprehensive solution for of an intelligent cloud-based contact center.

    Key Features:

    • Omnichannel Customer Engagement
      Seamless interactions across voice, web, mobile, and messaging channels.

    • AI-Powered Conversational Chatbots
      Automated interactions using Amazon Lex for enhanced customer service.

    • Real-Time Analytics and Sentiment Analysis
      Monitor, measure, and improve contact quality with Contact Lens.

    • Agent Empowerment Tools
      Real-time assistance and unified customer profiles to boost agent productivity.

    Optional Add-Ons:

    • WhatsApp Integration
      Integrate WhatsApp Business for broader customer reach.

    • Contact Lens for Deeper Insights
      Advanced conversation analytics and machine learning for improved performance.

    Benefits:

    • Reduced Costs:
      Significant cost savings with automated interactions and AI-driven chatbots.

    • Improved Customer Satisfaction:
      Better customer experiences through seamless and personalized service.

    • Scalability and Reliability:
      Flexible cloud-based infrastructure with easy configuration and management.

    • Customizable Integrations:
      APIs and SDKs for tailored solutions, including CRM and third-party tools.

    This Quick Start Pack is ideal for businesses looking to enhance customer service, reduce operational costs, and rapidly deploy a scalable contact center solution with the latest AI and cloud technologies.

    Highlights

    • Advanced Integration: Seamlessly connect Amazon Connect with your existing systems for a unified customer experience.
    • Intelligent Routing: Utilize AI-driven routing rules to ensure efficient and personalized customer interactions.
    • Real-Time Analytics: Monitor and optimize your contact center performance with detailed, real-time insights.

    Details

    Sold by
    apser 
    Categories
    Assessments 
    Implementation 
    Contact Center 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Vendor support

    Amazon Connect Support Information

    At Apser, we are dedicated to providing exceptional support for our Amazon Connect implementation and services. Buyers can expect comprehensive assistance, including:

    • Email Support: Reach out to our specialized support team at info@apser.es  for any inquiries or issues.
    • Phone Support: Contact our support line at +34 902 02 62 13 available Monday to Friday, from 9 AM to 6 PM.
    • Consultation Services: Schedule a one-on-one consultation with our Amazon Connect experts to discuss your specific implementation needs, integrations, or troubleshooting.

    We are here to ensure a smooth and successful deployment of your Amazon Connect solution, driving your business towards a smarter, more efficient customer service experience.