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Overview

Quick Start Pack for Amazon Connect

A comprehensive solution for of an intelligent cloud-based contact center.

Key Features:

  • Omnichannel Customer Engagement
    Seamless interactions across voice, web, mobile, and messaging channels.

  • AI-Powered Conversational Chatbots
    Automated interactions using Amazon Lex for enhanced customer service.

  • Real-Time Analytics and Sentiment Analysis
    Monitor, measure, and improve contact quality with Contact Lens.

  • Agent Empowerment Tools
    Real-time assistance and unified customer profiles to boost agent productivity.

Optional Add-Ons:

  • WhatsApp Integration
    Integrate WhatsApp Business for broader customer reach.

  • Contact Lens for Deeper Insights
    Advanced conversation analytics and machine learning for improved performance.

Benefits:

  • Reduced Costs:
    Significant cost savings with automated interactions and AI-driven chatbots.

  • Improved Customer Satisfaction:
    Better customer experiences through seamless and personalized service.

  • Scalability and Reliability:
    Flexible cloud-based infrastructure with easy configuration and management.

  • Customizable Integrations:
    APIs and SDKs for tailored solutions, including CRM and third-party tools.

This Quick Start Pack is ideal for businesses looking to enhance customer service, reduce operational costs, and rapidly deploy a scalable contact center solution with the latest AI and cloud technologies.

Sold by apser
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Amazon Connect Support Information

At Apser, we are dedicated to providing exceptional support for our Amazon Connect implementation and services. Buyers can expect comprehensive assistance, including:

  • Email Support: Reach out to our specialized support team at info@apser.es for any inquiries or issues.
  • Phone Support: Contact our support line at +34 902 02 62 13 available Monday to Friday, from 9 AM to 6 PM.
  • Consultation Services: Schedule a one-on-one consultation with our Amazon Connect experts to discuss your specific implementation needs, integrations, or troubleshooting.

We are here to ensure a smooth and successful deployment of your Amazon Connect solution, driving your business towards a smarter, more efficient customer service experience.