Sold by: Reshetcall LTDÂ
CONTAQT's omni-channel cloud call center platform allows customers to connect through voice, chat, email, and social media, making it easy to maintain excellent customer service and sales. We prioritize customer feedback and continuously develop new features, allowing us to remain at the forefront of innovation while providing a flexible and secure platform.
Overview
Our communication tools are suitable for businesses of any size and industry, including fintech, travel, insurance, and healthcare organizations. We take pride in ensuring customer satisfaction by providing a powerful platform, seamless onboarding, and dedicated 24/7 support. With real-time performance reporting, historical BI reporting, and intelligent call routing, customers can easily achieve their own customers satisfaction within our platform. Additionally, we partner with some of the largest telecom companies to guarantee the highest call quality and a wide selection of telephone numbers in the US and 89 countries worldwide. If you're seeking a toll-free or local number, we can quickly provide one. We equip you with the tools to train your agents and give you a competitive edge through our advanced technology.
Highlights
- Inbound & Customer Support - Cloud Phone System - Conditional Routing - Calling Queue - Text-to-Speech - Interactive Voice Menus - Adv call routing - Call Scripts - ADV. API integration
- Outbound & Sales - Dynamic Caller ID - Callbacks -Adv routing -SMS service
- Unified Communication - Live Dashboards - Real Time Monitoring
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Fully Managed Service | Fully Managed Service - For pricing please contact us | $0.001 |
Vendor refund policy
No refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.