FARO is a leader in providing cloud solutions to the government marketplace. Data as a Service offers government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
Accelerating Time to Value for Application Users
Lowering Total Cost of Implementation and Operations
Increasing Security and Sustainability of the Solution
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers two support options for the Donau data-as-a-service solution, each billed by unit under a contract model. You pick Premium Government SaaS Support or HyperCare Government SaaS Support based on the level of assistance your agency needs. The two options are independent support tiers, not instance sizes or usage add-ons. You choose the quantity of units to match your deployment. Both are structured as annual subscription commitments paid in advance, with pricing scaling by the number of units purchased. The dimensions differ by support intensity rather than by product capability.
Top-of-mind questions for buyers
What does one unit represent for Premium or HyperCare Government SaaS Support?
A unit measures the licensed scope of support for your Donau deployment. The vendor structures support into Feature and Capability Units for complexity-based licensing and Micro Service Blocks for tailored assistance. You buy the number of units that matches your deployment size and support needs.
How do Premium and HyperCare support differ mechanically for my bill?
Both bill per unit under an annual contract paid in advance. They differ by support intensity, not product capability. HyperCare and Premium each carry their own per-unit price. You pick one option and set the unit quantity; your cost scales directly with units purchased.
If I stop using the service partway through the term, does my cost drop?
No. The vendor sells full-term subscriptions and does not offer pro-rated licenses. You pay for the entire term regardless of actual use. Fees are due in advance and are non-refundable except where the vendor fails obligations in its service level agreement.
www.farosolutions.com
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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