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    Listing Thumbnail

    AWS CX Design & Implementation Professional Services

     Info
    Sold by: CX Studio 
    Welcome to CX Studio. Our mission is to reinvent and redefine customer interactions, leveraging the dynamic intersection of CX (Customer Experience) and Generative AI.
    Request private offer
    Listing Thumbnail

    AWS CX Design & Implementation Professional Services

     Info
    Sold by: CX Studio 
    Request private offer

    Overview

    AWS CX. We specialise in AWS CX that spans Amazon Connect and Gen AI Agents. We have been supporting Amazon Connect since 2017 from migration, through to innovation, and into support services.

    Generative AI and ML Ops. From prompt engineering to custom machine learning models. CX Studio is pleased to offer consulting and design services in this new and innovating segment.

    Cato. We've taken our experience in both CX and Generative AI and developed an Amazon Connect accelerator called Cato. Cato delivers business value and reduces adoption time, increasing the value provided by Amazon Connect though innovation and Generative AI.

    Support Services. We are here to ensure your continued success on your investments through support services and continuous innovation and improvements.

    Highlights

    • We have deep understanding of the CX eco-system from transformation, migration, cloud adoption and delivering automations using Generative AI.
    • Leveraging the insights gained from our GenAI SaaS product for Amazon Connect, we excel in delivering solutions at scale. This wealth of experience shapes our consulting engagements, enabling us to offer in-depth insights and industry-leading best practices.

    Details

    Sold by
    CX Studio 
    Categories
    Contact Center 
    Generative AI 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Services are offered on a Time and Material basis and are individually estimated according to each case. Deliverables are outlined in a mutually agreed-upon Statement of Work (SoW). The ratified Solution Design Document establishes the framework and timeline for sprint deliveries, which are subject to variation based on specific requirements. A dedicated project liaison will be assigned to the client for the duration of the project.