Sold by: Twenty (CRM)
Build your ideal CRM with Twenty the open source platform for technical teams needing fast customization AI automation and full control over data and workflows
Overview
Twenty is an open source CRM platform built for technical teams and organizations that need a highly customizable and production ready solution. Designed to adapt quickly to complex and evolving business needs, Twenty empowers users to create a CRM that fits their unique workflows and processes with ease and flexibility.
Ideal for developers, fast growing companies, and enterprise teams, Twenty offers both no code customization and deep developer extensibility. Whether you want to build custom objects and workflows directly from the user interface or extend functionality with TypeScript, React components, and AI agents, Twenty gives you full control over your CRM experience.
Key features and benefits include
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Open source and self hostable for complete infrastructure control or choose managed cloud hosting for zero ops deployment
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No code customization to build custom objects, fields, views, and workflows without developer involvement
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Developer extensibility through the Apps framework for advanced integrations and business logic
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AI powered automation with native chat for querying data, automating tasks, and generating insights
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Real time data updates across all records and dashboards for up to the minute visibility
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Modern intuitive interface inspired by Notion with fast navigation and keyboard shortcuts
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Custom dashboards and reporting with live CRM data and multiple chart types
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Flexible pipeline management with drag and drop deal stages and tracking
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Integrated tasks, notes, files, emails, and calendar events for unified record management
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Email and calendar integration with Google and Microsoft accounts for seamless communication
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Easy data import and export via CSV and API for large scale migrations
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Fine grained permissions and SSO support for enterprise security
Twenty integrates natively with leading AI assistants including Claude, ChatGPT, and Cursor, as well as Google and Microsoft email and calendar services. With proven adoption by organizations worldwide and significant cost savings compared to proprietary CRMs, Twenty helps teams accelerate productivity, automate repetitive work, and maintain full ownership of their data. Enjoy a joyful CRM experience that grows and evolves with your business.
Highlights
- Open source CRM with unlimited no code and developer customization for technical teams
- AI powered automation and native integration with Claude ChatGPT and Cursor
- Real time dashboards pipeline management and unified timeline for all records
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Pro | Per User. Full customization, Create custom apps, AI Agents with custom skills, 5 workflow credits/month included, Standard support | $12.00 |
Organization | Per User. Everything in Pro, Row-level permissions, SAML/OIDC SSO, Custom domain, Priority support | $25.00 |
Enterprise | Everything in Organization, Single-tenant isolation, IP allow-listing, SCIM provisioning, Dedicated support & SLA | $4,200.00 |
Dimensions summary
You choose from three tiers, all priced per user. The tiers build on each other. Pro is the base tier and includes customization, custom apps, AI agents, and a set number of monthly workflow credits. Organization adds team access controls, single sign-on, a custom domain, and priority support. Enterprise adds isolation, network restrictions, automated user provisioning, and a dedicated support agreement. Your cost scales with the number of users you license and the tier you select. Each higher tier keeps everything from the tier below it.
Top-of-mind questions for buyers
You pay for each licensed user account in your workspace. Every person who signs in and works in the CRM counts as one user. Your total cost equals the per-user price of your chosen tier multiplied by the number of users you license.
Each tier is priced per user, so the tier you select sets the per-user rate for every licensed user. Moving up applies the new tier's rate across your users, not only added ones. Each higher tier also keeps all features from the tier below it.
The Pro tier includes 5 workflow credits each month. Workflow credits let you run automated workflows, which are sequences of triggers and actions such as filtering records, sending emails, or running an AI agent. The Organization and Enterprise tiers build on this and keep the Pro features.
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Helpful?
Vendor refund policy
Please contact us at support@twenty.com .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support with Twenty Open Source Customizable CRM, please contact us at support@twenty.com or visit twenty.com.
Support is available during business hours.
Buyers can expect help via email or through our website for general inquiries, troubleshooting, and product guidance.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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