Sold by: Twenty (CRM)
Build your ideal CRM with Twenty the open source platform for technical teams needing fast customization AI automation and full control over data and workflows
Overview
Twenty is an open source CRM platform built for technical teams and organizations that need a highly customizable and production ready solution. Designed to adapt quickly to complex and evolving business needs, Twenty empowers users to create a CRM that fits their unique workflows and processes with ease and flexibility.
Ideal for developers, fast growing companies, and enterprise teams, Twenty offers both no code customization and deep developer extensibility. Whether you want to build custom objects and workflows directly from the user interface or extend functionality with TypeScript, React components, and AI agents, Twenty gives you full control over your CRM experience.
Key features and benefits include
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Open source and self hostable for complete infrastructure control or choose managed cloud hosting for zero ops deployment
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No code customization to build custom objects, fields, views, and workflows without developer involvement
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Developer extensibility through the Apps framework for advanced integrations and business logic
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AI powered automation with native chat for querying data, automating tasks, and generating insights
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Real time data updates across all records and dashboards for up to the minute visibility
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Modern intuitive interface inspired by Notion with fast navigation and keyboard shortcuts
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Custom dashboards and reporting with live CRM data and multiple chart types
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Flexible pipeline management with drag and drop deal stages and tracking
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Integrated tasks, notes, files, emails, and calendar events for unified record management
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Email and calendar integration with Google and Microsoft accounts for seamless communication
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Easy data import and export via CSV and API for large scale migrations
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Fine grained permissions and SSO support for enterprise security
Twenty integrates natively with leading AI assistants including Claude, ChatGPT, and Cursor, as well as Google and Microsoft email and calendar services. With proven adoption by organizations worldwide and significant cost savings compared to proprietary CRMs, Twenty helps teams accelerate productivity, automate repetitive work, and maintain full ownership of their data. Enjoy a joyful CRM experience that grows and evolves with your business.
Highlights
- Open source CRM with unlimited no code and developer customization for technical teams
- AI powered automation and native integration with Claude ChatGPT and Cursor
- Real time dashboards pipeline management and unified timeline for all records
Details
Sold by
Delivery method
Deployed on AWS
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Introducing multi-product solutions
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Cost savings % |
|---|---|---|---|
Pro | Per User. Full customization, Create custom apps, AI Agents with custom skills, 5 workflow credits/month included, Standard support | $12.00 | 0% |
Organization | Per User. Everything in Pro, Row-level permissions, SAML/OIDC SSO, Custom domain, Priority support | $25.00 | 0% |
Enterprise | Everything in Organization, Single-tenant isolation, IP allow-listing, SCIM provisioning, Dedicated support & SLA | $0.00 | 100% |
Dimensions summary
You buy this CRM per user, and you pick one of three plans that build on each other. Pro is the base plan, covering customization, custom apps, AI agents, and monthly workflow credits. Organization adds team access controls like row-level permissions, single sign-on, and a custom domain. Enterprise includes everything in Organization plus single-tenant isolation, IP allow-listing, user provisioning, and a dedicated support agreement. Your cost scales with the number of user seats you enable. As you move up the plans, you unlock more security, access, and support features layered onto the tier below it.
Top-of-mind questions for buyers
You pay per user seat you enable in your workspace. Each person who accesses the CRM counts as one seat. Your cost is the plan's per-user rate multiplied by the number of active seats. Adding or removing team members changes your seat count and your bill accordingly.
The Pro plan includes 5 workflow credits per month. Workflow credits run your automated processes, such as scoring or email sequences. The included amount resets monthly. The data does not specify overage charges once you exhaust the monthly credits, so contact the vendor for details on exceeding the included amount.
Organization adds team access controls: row-level permissions, SAML/OIDC single sign-on, a custom domain, and priority support. Enterprise adds isolation and provisioning features: single-tenant isolation, IP allow-listing, SCIM user provisioning, and a dedicated support agreement with an SLA. You pay the higher per-user rate across all seats on the chosen plan.
twenty.com
Helpful?
Vendor refund policy
Please contact us at support@twenty.com .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support with Twenty Open Source Customizable CRM, please contact us at support@twenty.com or visit twenty.com.
Support is available during business hours.
Buyers can expect help via email or through our website for general inquiries, troubleshooting, and product guidance.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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