VideoReady | Professional Services

"VideoReady Professional Services helps media, sports, fitness, and entertainment companies launch, modernize, scale, and operate streaming platforms on AWS.

We are part of a 2,200+ global technology organization headquartered in Singapore, with 750+ dedicated Media & Entertainment specialists across engineering, quality assurance, operations, product, design, and AI transformation. Our teams support customers across Asia, Australia, the Middle East, Africa, Europe, and the Americas.

We design, develop, certify, and maintain OTT applications across the connected device ecosystem including Samsung Tizen, LG webOS, Roku, Apple TV, Android TV, Fire TV, web, iOS, Android, foldables, and operator set-top boxes. With 350+ OTT applications delivered globally, our teams bring deep expertise in playback optimization, DRM integration, monetization workflows, app certification, accessibility compliance, and streaming user experience engineering.

Our services span the complete OTT delivery lifecycle including platform engineering, cloud infrastructure, middleware integration, playback optimization, content workflows, observability, quality engineering, and live operations support. We support both greenfield platform initiatives and modernization programmes for customers migrating from legacy streaming stacks.

Delivery is accelerated through proprietary VideoReady components including our cross-platform OTT application framework, VideoReady Media Player, VideoReady Analytics, VideoReady CMS, and MediaReady, our cloud-based image and media asset management platform.

Beyond engineering execution, we support product discovery, UI/UX revamp initiatives, user journey optimization, and experience validation across connected TV and mobile ecosystems. Our dedicated device lab enables real-device testing across smart TVs, streaming devices, foldables, mobile devices, and operator set-top boxes, supporting functional, regression, compatibility, performance, and UAT programmes.

Customers engage VideoReady through flexible delivery models ranging from fixed-scope implementations to embedded engineering and QA pods operating as an extension of internal product and technology teams. Our engagements scale from focused specialist teams to large multi-region transformation programmes spanning engineering, operations, and media workflows.

As an AWS AI Competency Partner, we help media organizations operationalize AI across engineering and content operations through Agentic workflows, RAG implementations, LLM customization, metadata automation, localization workflows, and AI enablement across the software development lifecycle.

We also provide media operations services including content QC, compliance validation, localization, subtitling, accessibility support, and 24x7 AWS monitoring and incident response for mission-critical live streaming environments. Our teams have supported large-scale international sports and entertainment events delivering streaming experiences to millions of concurrent viewers globally."