Sold by: Granicus
The govDelivery engagement platform from Granicus is a proven solution for multichannel communications, advanced segmentation, and robust performance data. Purpose built for government to empower stronger relationships between government and the people they serve.
The govDelivery solution is a proven digital engagement platform offering:
- Government specific email and SMS at scale
- Federated content creation and audience segmentation
- Benchmarks and segmentation across government
- Omnichannel experiences and connections to systems
- Real-time and actionable performance data
Purpose built for government to meet and exceed requirements for scale, security, personalization, speed of delivery, govDelivery forges stronger relationships between government and the people they serve.
We recommend speaking to Granicus before purchasing to ensure we tailor a package that best meets your needs. Please contact sales@granicus.com for a private offer.
4.3
Overview
Granicus is the global leader in customer engagement and experience technology and services for the public sector. Now powering almost 30 billion digital interactions globally each year and connecting over 500,000 government professionals with over 300 million opt-in subscribers, Granicus is a critical strategic partner to government organizations as they work to deliver equitable and secure customer experiences.
We recommend speaking to Granicus before purchasing to ensure we tailor a package that best meets your needs. Please contact sales@granicus.com for a private offer.
Highlights
- Instantly drive more relevant subscriptions through the Granicus Network of over 300M citizens subscribed to receive the messages they want most
- Easily deliver secure and targeted email, SMS, and social media with the click of a button
- Optimize your communications with data that tells you what works and support from our team of digital experts
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Potential Users: 1 | govDelivery Communications Cloud | $1,000,000.00 |
Dimensions summary
This listing has one pricing dimension based on the number of potential users for the govDelivery Communications Cloud. You buy under a contract, and pricing scales with the user count you select. Each unit represents one user. There are no separate tiers or add-on dimensions to choose from. To increase capacity, you raise the number of users on your contract. The platform covers digital communications across email, SMS, social, and web for government agencies.
Top-of-mind questions for buyers
Each unit represents one user account on the govDelivery Communications Cloud. You select the number of potential users your contract covers, and each additional user adds one unit. The count reflects the people your agency authorizes to use the platform, not the residents or subscribers you communicate with.
Each user license covers multi-channel messaging across email, text, social, and web. You get opt-in subscription management, targeted audience segmentation, personalized communications, and real-time reporting. The platform supports two-way engagement and analytics so your team can reach and understand the community.
Pricing scales with the number of potential users you select. To add capacity, you raise the user count on your contract. There are no separate tiers or add-on dimensions, so each additional user adds one unit at the per-user rate shown in the table.
granicus.com
Helpful?
Vendor refund policy
Please refer to Granicus' T&Cs for information. https://granicus.com/terms-of-use/
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support requests, please visit our customer support page.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Ritesh K.
Best delivery partner
Reviewed on Oct 19, 2024
Review provided by G2
What do you like best about the product?
Easy, secure and fast delivery for all over the world
What do you dislike about the product?
Delivery person attitude should be polite
What problems is the product solving and how is that benefiting you?
Delivery of parcel/package for enterprise
Government Administration
Very easy to use!
Reviewed on Sep 01, 2021
Review provided by G2
What do you like best about the product?
This has got to be one of the easiest cloud programs to use. Instructions were easy to understand, the help/faq functions were very helpful and the program itself helped me with my work processes.
What do you dislike about the product?
I honestly cannot think of anything that I dislike about this program.
What problems is the product solving and how is that benefiting you?
Being able to send emails and other messages to clients quickly and effectively is a definite plus using this program
Recommendations to others considering the product:
I highly recommend this as it is easy for beginners to use, as well as those who consider themselves to be experts
Government Administration
Solid Messaging Platform
Reviewed on Jul 12, 2021
Review provided by G2
What do you like best about the product?
The Advanced Bulletin templates make it easy to copy and paste content into the template for a quick, well-polished newsletter (or bulletin as they're called in the system). It is also easy to draft a bulletin but have another person in your office pick up editing it, or send it if you're unavailable. The advanced bulletin feature has several checks to ensure everything is correct before you click send, which is important for us given our over 80,000 subscribers. Although our office does not use it substantially, the reports do provide valuable analytics on link clicks, opens, views, etc. to refine messaging and maximize campaign reach.
What do you dislike about the product?
There is no easy way to obtain a link to the web version of the bulletins, which is helpful for sharing updates by other means such as social media. The advanced bulletin feature requires creating a template first, which can be cumbersome initially.
What problems is the product solving and how is that benefiting you?
The advanced bulletins have upped our game, providing more digestible and rich HTML-based emails. The templates have allowed our office to ensure we have consistent messaging. As users fill out the template, notices appear that they need to replace placeholder content, while content we want in all bulletins can be protected by locking that part.
Government Administration
Government Delivery System
Reviewed on Jun 22, 2021
Review provided by G2
What do you like best about the product?
Very easy to use and dependable. Great analytics.
What do you dislike about the product?
Not always intuitive to use. Has many features that require training.
What problems is the product solving and how is that benefiting you?
Everyday business correspondence delivery.
Government Administration
Easy to use!
Reviewed on Jun 11, 2019
Review provided by G2
What do you like best about the product?
We’ve had no issues using or receiving messages on gov delivery’s communication cloud. Seamless and effective.
What do you dislike about the product?
none that I’ve noticed - the emails come in on time and look fine
What problems is the product solving and how is that benefiting you?
Cloud automation! Communication streamlined.