Replace paper and spreadsheets with an integrated records management system that features custom fields, forms, modules, dashboards and a built in report generator. We manage and maintain your servers and update them remotely so that you are compliant with regulatory requirements. The system is built to meet your present and future needs.
Spend less time and submit better NIBRS data with full submission integration. CentralSquare Records gives you the power to enter information your system and access it wherever and whenever needed. This customizable, cloud-based solution keeps your responders in the community, and reduces headaches for your IT staff.
Highlights
Cloud based solution. There is no need to worry about upgrades or server maintenance, allowing your staff to dedicate time and attention to your community needs. Officers can submit reports from the field without having to be in the office.
Customize your system for your agency and each user with personalized data-entry screens and layouts including dropdowns, labels, validations, workflows and more.
The most comprehensive and compelling Next Generation RMS software on the market, allowing agencies to manage more of your data needs with the simplicity and ease of access from anywhere anytime.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Enterprise RMS uses a single contract-based pricing option billed in units. There are no preset tiers or published rates. Every order is custom, so you work directly with the vendor to get a quote based on your agency's needs. Pricing is not shown here because the scope is tailored to each buyer. To learn your cost, contact CST for a custom quote. This records management software is part of a connected public safety platform, so your quote reflects the size and requirements of your deployment.
Top-of-mind questions for buyers
What counts as one unit when I get a custom quote for Enterprise RMS?
The unit is defined when the vendor builds your quote. Because every order is custom, the vendor scopes units to your agency's deployment size and requirements. There is no fixed public definition of a unit. Contact CST to learn how units are counted for your specific setup.
What is included in Enterprise RMS as part of the public safety platform?
Enterprise RMS is a records management component within a connected public safety suite that links dispatch, police, fire, jail, and EMS data. It supports shared, searchable records and field reporting. Your custom quote reflects which parts of this platform your agency needs.
How is my cost determined since no fixed rates are published?
Cost is set through a custom quote rather than preset tiers or usage meters. The vendor sizes the quote to your agency's scope and requirements. Because pricing is tailored per buyer, there is no automatic tier change or overage rate. You agree on scope and cost directly with CST.
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Vendor refund policy
Enterprise RMS contract terms and conditions include termination language. No refunds are allowed after subscription has started. Changes to renewals must be requested 60 days prior to renewal date.
Request a private offer to receive a custom quote.
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Support
Vendor support
CentralSquare Customer Portal provides access to resources including an extensive knowledge base, a user community, access to software updates for selected CentralSquare products, and the ability to interact with CentralSquare Support and other teams.
https://support.centralsquare.com/login
Product support 833.278.7877
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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