Sold by: Telekomatrix
Deployed on AWS
MediConnectCare+ eliminates multilingual patient intake bottlenecks and prescription errors with 14 AI agents that handle voice consultations in 32 languages, automate prescriptions, and ensure HIPAA/DPDPA compliance audits.
Overview
MediConnectCare+ is an AI-powered healthcare platform built on AWS serverless infrastructure that solves three critical challenges for global healthcare providers: multilingual patient communication barriers, manual prescription workflows prone to errors, and fragmented compliance management.
Use Case: Multilingual Telehealth for Diverse Patient Populations
Consider a multi-specialty hospital serving patients who speak different languages across regions. A Hindi-speaking patient calls in, describes symptoms by voice, and the platform transcribes, translates, and routes the consultation to the appropriate specialist - all in real time. The doctor receives an AI-generated symptom summary, creates a digital prescription with a QR code and KMS digital signature, and the system automatically checks for drug interactions before routing to a verified local pharmacy. The entire workflow - from voice intake to pharmacy fulfillment - happens without manual documentation or language barriers.
Problem: Patient Intake Bottlenecks and Documentation Overload
Healthcare providers operating across linguistic boundaries face slow intake processes, high documentation burden on physicians, and prescription errors from manual workflows. Traditional telehealth platforms may offer basic translation but lack end-to-end automation from voice consultation through pharmacy fulfillment.
How MediConnectCare+ solves this:
- Voice Consultation Pipeline: Patients speak in any of 32 languages. AI transcribes, translates, and routes to the right doctor. Doctors receive AI-enhanced symptom summaries, reducing documentation burden by 70%.
- Prescription Lifecycle Automation: Digital prescriptions with QR codes and KMS digital signatures. Real-time drug interaction checks via semantic search. Automated medication reminders, adherence tracking, insurance claim processing, and refill management.
- Unified Compliance: HIPAA and DPDPA compliant audit trails with Bedrock Guardrails for PII masking and content safety. Data residency in ap-south-1 for India compliance requirements.
Why MediConnectCare+ Over Alternatives
- Multi-agent orchestration vs. single-model approaches: 14 specialized Bedrock agents handle distinct tasks (triage, doctor matching, drug interaction, pharmacy verification, fraud detection) rather than relying on a single general-purpose model, delivering higher accuracy for each workflow step.
- Voice-to-pharmacy in one platform: Most solutions require stitching together separate tools for translation, consultation, prescriptions, and pharmacy routing. MediConnectCare+ unifies the entire journey.
- Dual compliance (HIPAA + DPDPA): While many platforms support HIPAA, few address India's DPDPA requirements with built-in data residency and audit trails in a single deployment.
14 Specialized AI Agents
Voice Pipeline (7 agents): Triage, doctor matching, symptom analysis, consultation summary, prescription creation, language translation, and patient routing.
Prescription Lifecycle (7 agents): Drug interaction checking, pharmacy verification, insurance processing, refill management, medication reminders, compliance audit, and fraud detection.
Compliance and Security
- HIPAA and DPDPA compliant audit trails
- Bedrock Guardrails for PII masking and content safety
- Data residency in ap-south-1 for India compliance
- Compliance-aligned with SOC 2, ISO 27001, and HITRUST
- KMS encryption and digital signatures throughout
Getting Started
A free trial and demo environment are available for evaluation. Healthcare providers can request a live demo to see the full voice consultation and prescription workflow in action. The platform is currently deployed in India (ap-south-1) and is designed to be easily customizable and expandable to any AWS region globally
Prerequisites and Scope
- Requires an active AWS account
- Currently deployed in ap-south-1 (Mumbai) region for India data residency compliance
- 32-language support powered by Amazon Translate & Sarvam Model
- Platform is designed for telehealth consultations and outpatient prescription workflows
For detailed architecture documentation, integration guidance, or to discuss your specific deployment requirements, visit https://aaiss.ai/products/healthcare/mediconnectcare or reach out to schedule a consultation.
Highlights
- 14 AI Agents With Multi-Agent Orchestration: Unlike single-model telehealth tools, MediConnectCare+ deploys 14 specialized Amazon Bedrock agents - each optimized for a distinct task. The voice pipeline (7 agents) handles triage, doctor matching, symptom analysis, consultation summaries, prescription creation, language translation, and patient routing.
- 32-Language Voice Access That Eliminates Patient Intake Bottlenecks: Patients speak naturally in any of 32 supported languages. The platform transcribes speech, translates in real time, and routes to the appropriate specialist - removing language barriers that delay care. Doctors receive AI-generated symptom summaries instead of manually documenting consultations, reducing documentation burden by 70%.
- Tamper-Proof Prescription Lifecycle With Dual HIPAA and DPDPA Compliance: From voice consultation to pharmacy fulfillment, every prescription carries KMS digital signatures and QR codes providing cryptographic proof of authenticity. Real-time semantic search catches drug interactions before dispensing. Automated medication reminders drive patient adherence. Full audit trails satisfy both HIPAA and DPDPA requirements - critical for organizations operating across regulatory jurisdictions.
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Deployed on AWS
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/month |
|---|---|---|
Doctor Basic Seat | Voice consultations, 14 AI agents basic tier, digital prescriptions 500/mo, 32-language support, KMS signatures | $36.00 |
Doctor Professional Seat | All Basic plus advanced drug interaction, insurance processing, refill management, API access, 2000 Rx/mo | $96.00 |
Doctor Enterprise Seat | All Professional plus prescription lifecycle dashboard, compliance audit, fraud detection, unlimited Rx, EMR/EHR | $300.00 |
Pharmacy Verification Seat | Unlimited prescription verification, QR scanning, tamper detection, fulfillment tracking | $24.00 |
Patient Premium Seat | Unlimited reminders, adherence tracking, prescription journey, health analytics, up to 10 family members | $6.00 |
Dimensions summary
You buy access by seat, priced per user unit. Three doctor seats form a tier: Basic, Professional, then Enterprise. Each higher tier adds capabilities and raises prescription volume limits, moving from 500 to 2,000 to unlimited monthly prescriptions. Two other seats stand apart and serve different roles. The Pharmacy Verification Seat covers prescription verification and fulfillment tracking. The Patient Premium Seat covers reminders, adherence tracking, and family health for up to 10 members. You mix and match seat types and quantities to match your doctors, pharmacies, and patients.
Top-of-mind questions for buyers
Each seat maps to one individual user account of that role. A doctor seat covers one physician. A Pharmacy Verification Seat covers one pharmacist verifying prescriptions. A Patient Premium Seat covers one patient, who can add up to 10 family members under that single seat. You buy the quantity matching your active users.
Each doctor tier caps monthly digital prescriptions: 500 on Basic, 2,000 on Professional, and unlimited on Enterprise. To raise the limit, you move that doctor to a higher tier seat. The change applies only to that seat, not to your other doctors. Enterprise removes the cap entirely.
Each seat type bills independently by unit count. You add doctor seats, pharmacy seats, and patient seats separately, then the totals sum on one invoice. Doctor seats typically drive the largest share for clinics, since they carry the clinical AI agents and prescription volume. Pharmacy and patient seats scale with those separate user groups.
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Software as a Service (SaaS)
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Contact and Support
For support inquiries, product questions, onboarding assistance, or to request a refund, contact the AAiSS team at info@aaiss.ai .
Product information and documentation are available at https://aaiss.ai/products/healthcare/mediconnectcare
Getting Started
A free trial and demo environment are available for evaluation. To schedule a live demo of the voice consultation and prescription workflow, or to begin a pilot deployment, reach out via email. The AAiSS team will guide you through account provisioning, configuration, and integration with your existing healthcare workflows.
Architecture and Compliance Resources
A downloadable architecture whitepaper detailing the LZA (Landing Zone Accelerator) for Healthcare deployment, agent orchestration, and compliance implementation is available upon request. This document covers HIPAA and DPDPA audit trail architecture, PII masking with Bedrock Guardrails, and KMS digital signature workflows.
Platform Availability
MediConnectCare+ is a fully managed SaaS platform - AAiSS provisions and manages all infrastructure. The platform is currently deployed in India (ap-south-1) and is designed to expand to additional AWS regions globally. As an AWS ISV Accelerate Co-Sell Partner, AAiSS works with AWS solution architects to support enterprise deployments.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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