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    AI-Enabled Contact Center Modernization

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    Responsible AI – AI Powered Applications solution that modernizes contact centers with AI-driven automation, analytics, and citizen experience.

    Overview

    AI-Enabled Contact Center Modernization enhances customer and citizen experiences through AI-powered chatbots, sentiment analysis, and agent assistance. The solution integrates with Amazon Connect, Azure Cognitive Services, and GCP Dialogflow to deliver omnichannel experiences. Agencies gain improved efficiency, reduced costs, and scalable AI-driven customer service while ensuring compliance with responsible AI principles.

    Highlights

    • Improves citizen and customer experiences with AI. Integrates with Amazon Connect, Azure, and GCP services. Enhances efficiency while reducing operational costs.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    enterprisesupport@yourstrategic.com  Support Phone: (502) 657-6748 We do not currently support refunds, but you can cancel at any time.

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