Service Overview:

We appreciate that GenAI is a new technology, and it can be challenging to know where to begin - or to even know what is possible. Our team of experts are here to help you on this journey.

The CyberCX GenAI Preparation and Acceleration service helps to pinpoint the most practical and impactful use cases for GenAI implementation, aligning with clients strategic objectives and addressing their critical business needs. Our service encompasses the entire spectrum of GenAI adoption, from design and proof-of-concept implementations to pilot deployments and enterprise-wide rollouts.

This approach allows us to guide and advise how GenAI can address specific challenges within business landscapes. We combine CyberCX’s deep data science and machine learning capabilities with our clients' business domain expertise, fostering a collaborative environment from the start.

After we jointly identify the use cases, we will work together to determine what the implementation will look like by utilising our AWS ‘Working backwards’ approach, where we gain alignment and ensure clear execution on the success criteria before commencing the build.

After the requirements for the successful implementation are agreed on, our team will do the following:

• Assess the availability and quality of data resources
• Create Architecture of the GenAI solution
• PoC/MVP implementation
• Management of incremental improvements and release into production

With GenAI now mainstream and solving a growing number of business challenges, we see huge potential in the ability to significantly improve our clients' capabilities by automating repeatable and time-consuming tasks, deriving insights, improving customer experience and team satisfaction. The recipes for successful GenAI implementation are:

• Selecting the right targeted business outcome and use case
• Availability of high-quality data for use in GenAI models
• Selecting the correct GenAI model for the use cases

Market differentiation of our services

CyberCX is a leader in cloud based continuous security compliance. We also designed and developed comprehensive AWS cloud-native data platforms. This expertise allows us to help our customers unlock the full transformative potential of these innovative technologies in a safe and reliable way.

Getting started

Reach out to [aws-sales@cybercx.com] to learn more about our GenAI offering.