Sold by: SoftwareOne
Deployed on AWS
SynchroNet Click, powered by SoftwareOne makes it a joy to scale and cost-optimize Amazon WorkSpaces and AppStream 2.0 workloads.
Overview
SynchroNet Click, powered by SoftwareOne leverages the power of AWS serverless technologies to automate WorkSpaces and AppStream 2.0 lifecycles.
Automation
Click facilitates deployment and management of Amazon WorkSpaces at scale by automating the processes of directory-integrated provisioning, termination, changes, resource allocation, and user self-service. Click also ensures healthy launch of WorkSpaces prior to user onboarding.
Operations and Cost Optimization
Click dynamically reviews your Amazon WorkSpaces usage patterns to assist with cost optimization of your Amazon WorkSpaces environment. Insights dashboards, a single pane of glass to manage your WorkSpaces cross-account and cross-region, and smart search with bulk actions provide enhanced efficiency and a simplified admin experience. Enable your tier one support to access and manage your Amazon WorkSpaces environment without requiring access to the AWS Management Console.
User Experience
Click offers customized, automated welcome notifications to end users via email to assist with onboarding of new users to your Amazon WorkSpaces platform. Click provides a self-service dashboard for users to view all of their assigned WorkSpaces, perform basic power on tasks, retrieve support information, or even connect to their WorkSpace.
June 2025 Release
Support for Dedicated Entra ID directories and provisioning Support for WorkSpaces Pools Enhanced dashboards for easier filtering, sorting, and reporting across the entire product
Highlights
- Automatically provisions WorkSpaces for users based on Active Directory groups.
- Provides end users with a self-service portal for accessing and managing their Amazon WorkSpaces and AppStream 2.0 resources.
- Cost optimize your WorkSpaces by selecting the best running mode based on usage, and identifying unneeded WorkSpaces.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
10 User Plan | $3.00 per managed user per month | $30.00 | |
500 User Plan | $2.50 per managed user per month | $1,250.00 | |
5000 User Plan | $1.50 per managed user per month | $7,500.00 | |
10,000 User Plan | $1.00 per managed user per month | $10,000.00 |
Dimensions summary
You pay per managed user per month, billed under a contract. The four plans scale by user count: 10, 500, 5000, and 10,000 users. As you move to plans built for higher user counts, the per-user rate goes down. Pick the plan that matches the number of users you expect to manage. A managed user is a user synchronized with your directory and controlled by the platform.
Top-of-mind questions for buyers
A managed user is a user synchronized from your directory and associated with a directory group that the platform controls. Each such user counts as one billed managed user per month. Users outside the managed groups do not count toward your monthly total.
No. Each plan sets a fixed per-user rate tied to a user-count band. You select the plan matching your expected user count. Moving to a plan built for a higher user count applies its rate to your managed users. That change is a plan selection, not an automatic shift.
Your bill is the number of managed users multiplied by the per-user rate of your chosen plan. User count is the only variable metric. There are no separate charges for workspaces, applications, or packages in these pricing dimensions. Underlying AWS resource fees are billed separately by AWS.
docs.synchronet.com
Helpful?
Vendor refund policy
We do not currently support refunds, but you cancel the subscription at any time. We are deeply committed to customer success, so please contact us if you are in any way unsatisfied with your experience.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
50
In Human Resources, Agile Lifecycle Management
Top
25
In Resource Cost Optimization
Top
100
In Application Stacks
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Automated Provisioning and Lifecycle Management
Automates directory-integrated provisioning, termination, changes, and resource allocation for Amazon WorkSpaces based on Active Directory group membership, with health validation prior to user onboarding.
Cost Optimization and Usage Analytics
Dynamically analyzes Amazon WorkSpaces usage patterns to optimize running modes and identify unused resources, with insights dashboards providing cross-account and cross-region visibility.
Self-Service User Portal
Provides end users with a self-service dashboard to view assigned WorkSpaces, perform power management tasks, retrieve support information, and connect to resources without AWS Management Console access.
Multi-Directory Support
Supports provisioning and management of Dedicated Entra ID directories and WorkSpaces Pools in addition to Active Directory integration.
Serverless Infrastructure and Bulk Operations
Leverages AWS serverless technologies for automation with smart search and bulk action capabilities, enabling tier one support to manage WorkSpaces environments without direct AWS console access.
Automated Billing Optimization
Automatically switches each WorkSpace between AlwaysOn and AutoStop pricing models based on actual usage patterns and compares billing options monthly to optimize costs.
Idle and Orphaned WorkSpace Detection
Identifies unused WorkSpaces based on configurable inactivity periods and detects WorkSpaces with no associated Active Directory user, enabling automatic downgrade or removal.
Automated Provisioning Workflow
Links provisioning profiles to Active Directory or Entra ID security groups to automatically create WorkSpaces for new members with build verification and user notifications, supporting integration with ServiceNow and HR systems via API.
Performance Monitoring and Diagnostics
Provides real-time and historical CPU, memory, storage utilization, and in-session latency reporting with automatic reboot of unhealthy WorkSpaces and scheduled wake-up for patching.
Granular Role-Based Access Control
Offers more than 15 configurable administrative roles scoped by region, directory, or tag, enabling service desk staff to perform operations including search, reboot, rebuild, session shadowing, and performance history viewing without AWS Console access.
Multi-user Support
Support for up to 300 concurrent remote users
Multi-session Capability
Multi-session remote desktop functionality enabling multiple simultaneous connections
Windows Remote Desktop Protocol
Windows Remote Desktop implementation for remote access and control
Microsoft Windows Server Environment
Amazon EC2 instance running Microsoft Windows Server operating system
Cloud Computing Infrastructure
Deployment on AWS cloud computing platform with high-performance and reliable infrastructure
Standard contract
No
No
No
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.