Sold by: SUSEÂ
Deployed on AWS
Gain Full-Stack Visibility and Intelligent Observability for Cloud-Native Applications and Multi-cloud infrastructure. (No EMEA Orders)
Overview
SUSE® Cloud Observability for over 100 hosts is trusted by developers, engineers and operations teams across industries. It delivers a unified view across Kubernetes and IT infrastructure offering deep, real-time insights into application performance, health and dependencies. With SUSE Cloud Observability, organizations can prevent downtime, optimize performance and reduce mean time to resolution (MTTR).
Built as a scalable SaaS designed for dynamic, cloud-native environments, SUSE Cloud Observability is optimized for any Kubernetes based workloads and integrates seamlessly with Rancher, providing end-to-end infrastructure monitoring and application performance management. This full stack visibility helps organizations achieve service health tracking and dependency mapping, and proactive management of Kubernetes for maximum performance and reliability.
Key capabilities
- Real-time, full-stack observability with automatic dependency mapping for immediate visibility across the stack.
- End-to-end Kubernetes monitoring fully integrated with Rancher and other container platforms
- Out of the box issue detection and remediation guides to help you rapidly detect and resolve issues.
- Historical analysis and root cause identification via an intuitive timeline view for efficient troubleshooting.
- Out of the box dashboards for Metrics, Traces, Logs, Events and Changes all coming together in connected predefined dashboards.
- Seamless integration with OpenTelemetry, allowing developers granular control over tracing, metrics and logging for Kubernetes environments.
- Supporting open standards like promQL, OpenMetrics and OpenTelemetry.
- Advanced alerting system, set up accurate alerts that integrate with PagerDuty, OpsGenie, Slack and more to ensure timely incident response and resolution.
- 40+ out-of-the-box observability policies for Kubernetes workloads, delivering instant insights into application performance and infrastructure health.
- Rapid deployment as a SaaS-based setup enables you to deploy in minutes using a single agent and pre-configured dashboards.
- Seamless OpenTelemetry integration for traceability across the full stack, ensuring granular visibility into Kubernetes and containerized applications.
Highlights
- Real-time, full-stack observability with automated dependency mapping for immediate visibility across the entire stack.
- End-to-end Kubernetes monitoring is fully integrated with Rancher, EKS and other container platforms.
- Try SUSE Cloud Observability for the first 30 days for free. Usage reporting begins on Day 31. AWS service charges still apply.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Base Fee | Minimum Base Fee, including up to 100 Hosts, with a minimum of 100 hosts charged. | $1.232 |
Additional Hosts (hours) | Additional hosts with up to 4 vCPU/16 GB RAM, billed per hour for each host over 10. | $0.012 |
Data (Logs) | Logs usage in GB. Each host includes 7 MB per hour; charges apply above 7 MB per hour. | $0.15 |
Data (Metrics) | Metrics usage in GB. Each host includes 7 MB per hour; charges apply above 7 MB per hour. | $0.15 |
Data (Traces) | Traces usage in GB. Each host includes 7 MB per hour; charges apply above 7 MB per hour. | $0.15 |
Vendor refund policy
No refunds. Cancel any time.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Upon completion of any purchase, the SUSE Cloud Observability customer success team will be in touch to provide a dedicated point of contact for support. Reach out to us at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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30 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Md S.
Powerful, User-Friendly Cloud Monitoring Solution
Reviewed on Sep 16, 2025
Review provided by G2
What do you like best about the product?
I like SUSE Cloud Observability for its centralized dashboards, real-time alerts, seamless integration with SUSE and cloud environments, user-friendly interface, and straightforward implementation, which allows daily monitoring and troubleshooting with ease.
What do you dislike about the product?
The advanced features have a learning curve, some integrations require extra setup, and alerts can be noisy if not carefully configured, though support is responsive when needed.
What problems is the product solving and how is that benefiting you?
SUSE Cloud Observability helps us monitor both cloud and on-prem environments from a single platform, providing real-time insights into system performance and application health. It has significantly reduced the time spent troubleshooting issues, improved visibility into infrastructure and application metrics, and allows our team to proactively address potential problems before they impact users, leading to smoother operations and better reliability.
Prafull J.
Awesome
Reviewed on Sep 09, 2025
Review provided by G2
What do you like best about the product?
SUSE Cloud Observability (SCO) offers several strong features, but what stands out most—and what users often appreciate best—is its deep integration with Kubernetes and cloud-native environments.
What do you dislike about the product?
Cost variability Pay-as-you-go model may result in unexpected expenses for high-volume usage.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.
What problems is the product solving and how is that benefiting you?
Na
Mark v.
Valuable Kubernetes insights while easy to adopt
Reviewed on Apr 23, 2024
Review provided by G2
What do you like best about the product?
Stackstate as K8 observability software is easy to use and is thus easily adopted by our tech teams. Mainly because because of the out of the box monitors and remediation guides. Fast time-to-value for 'regular' engineers. And: quite easy to implement.
The level and responsiveness of the tech support of the Stackstate team is also remarkable.
The level and responsiveness of the tech support of the Stackstate team is also remarkable.
What do you dislike about the product?
No dislikes or downsides yet.
One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer.
One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer.
What problems is the product solving and how is that benefiting you?
Stackstate is supporting our managed kubernetes services : Giving us and our customers valuable Kubernetes insights.
Jeroen V.
Observability as the most valuable tool for managing your applications
Reviewed on Mar 28, 2024
Review provided by G2
What do you like best about the product?
It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are actively working on an impressive feature roadmap.
What do you dislike about the product?
It simply works, no more challenges.....
What problems is the product solving and how is that benefiting you?
StackState provides you with direct, real-time, or timely insights into the performance of your applications by indicating all flows and dependencies and analyzing anomalies.
Computer & Network Security
Easy to use, and a company that listens to it's customers!
Reviewed on Mar 28, 2024
Review provided by G2
What do you like best about the product?
A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the customer to make the product better.
For instance commit to feature requests like multi tenancy, webhooks etc.
For instance commit to feature requests like multi tenancy, webhooks etc.
What do you dislike about the product?
Have not found anything to dislike yet!!
What problems is the product solving and how is that benefiting you?
Creating observability in our Kubernetes (AKS/Tanzu) container platform solutions,generating dashboarding and providing top notch troubleshooting mechanisms.