SUSE Cloud Observability Agent for Amazon EKS

What do you like best about the product?

I like SUSE Cloud Observability for its centralized dashboards, real-time alerts, seamless integration with SUSE and cloud environments, user-friendly interface, and straightforward implementation, which allows daily monitoring and troubleshooting with ease.

What do you dislike about the product?

The advanced features have a learning curve, some integrations require extra setup, and alerts can be noisy if not carefully configured, though support is responsive when needed.

What problems is the product solving and how is that benefiting you?

SUSE Cloud Observability helps us monitor both cloud and on-prem environments from a single platform, providing real-time insights into system performance and application health. It has significantly reduced the time spent troubleshooting issues, improved visibility into infrastructure and application metrics, and allows our team to proactively address potential problems before they impact users, leading to smoother operations and better reliability.

What do you like best about the product?

SUSE Cloud Observability (SCO) offers several strong features, but what stands out most—and what users often appreciate best—is its deep integration with Kubernetes and cloud-native environments.

What do you dislike about the product?

Cost variability Pay-as-you-go model may result in unexpected expenses for high-volume usage.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.

What problems is the product solving and how is that benefiting you?

Na

What do you like best about the product?

Stackstate as K8 observability software is easy to use and is thus easily adopted by our tech teams. Mainly because because of the out of the box monitors and remediation guides. Fast time-to-value for 'regular' engineers. And: quite easy to implement.

The level and responsiveness of the tech support of the Stackstate team is also remarkable.

What do you dislike about the product?

No dislikes or downsides yet.
One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer.

What problems is the product solving and how is that benefiting you?

Stackstate is supporting our managed kubernetes services : Giving us and our customers valuable Kubernetes insights.

What do you like best about the product?

It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are actively working on an impressive feature roadmap.

What do you dislike about the product?

It simply works, no more challenges.....

What problems is the product solving and how is that benefiting you?

StackState provides you with direct, real-time, or timely insights into the performance of your applications by indicating all flows and dependencies and analyzing anomalies.

What do you like best about the product?

A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the customer to make the product better.

For instance commit to feature requests like multi tenancy, webhooks etc.

What do you dislike about the product?

Have not found anything to dislike yet!!

What problems is the product solving and how is that benefiting you?

Creating observability in our Kubernetes (AKS/Tanzu) container platform solutions,generating dashboarding and providing top notch troubleshooting mechanisms.