Sold by: Commvault
Commvault Remote Managed Services provides secure, reliable, and cost effective remote monitoring and management of your data protection environment. Retain full ownership of your data management infrastructure, including hardware and software, while we provide secure service delivery.
Overview
The Commvault Remote Managed Services offering complements our software platform and provides results-oriented data protection to customers worldwide. Our seasoned Commvault engineers deliver secure, reliable, cost-effective, remote monitoring and management of your Commvault software environment. You retain full ownership of your data management infrastructure while we provide secure service delivery. This approach gives you the flexibility to take full advantage of the Commvault Data Platform quickly and easily while focusing your internal resources on more valuable, core business activities (Learn more ).
You will find that our approach is different from many in the industry. Service level agreements (SLAs) such as backup success and restore success are financially backed to ensure that our interests are aligned. We use a predictable, easy to understand pricing model that takes the uncertainty out of pricing and avoids hidden fees. And, we work diligently to optimize your data management outcomes through communications, private support and metrics portals, and Strategic Business Reviews.
Remote Managed Services (RMS)
- Remote monitoring, management of Commvault software 24x7x365
- Global support
- Software upgrades
- SLA-based Reporting and Dashboards
- Quarterly Business Reviews
Case Study - International construction materials group frees up it resources by using Commvault Remote Managed Services (Read more )
To obtain custom seller rates please contact aws@commvault.com
Highlights
- Optimize your high-value IT resources by offloading monitoring and management of your Commvault Backup & Recovery environment to us. Re-focus on strategic business programs and initiatives, while we proactively monitor and manage your recovery readiness.
- Provide Commvault your business Service Level Agreement (SLA) for protection and simply monitor our compliance to your business needs. Focus on the outcome, not the day-to-day management of infrastructure and software configuration.
- Rely on Commvault to keep your most important asset safe. We will continually optimize and tune your environment to ensure SLAs are met, all while keeping you informed and aware. Commvault cannot access your data, and all remote administrative access is tightly controlled and auditable, by you.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Commvault's Customer Support Services delivers a continuum of support offerings to meet changing needs: Standard, Premium, Proactive and Enterprise. Commvault's Maintenance Advantage (MA) eSupport portal is available 24x7x365. It includes a comprehensive knowledge base, product updates, software fixes, and incident tracking and reporting, among the many capabilities that are accessible through this web-based repository.
Contact Customer Support Toll Free: +1 877.780.3077